TS1368 I keep getting "can't connect to iTunes" error
Trying to buy a song from iTunes and I keep getting this MSG, "can't connect to iTunes". I did a hard reset and still won't let me connect. Tried it on wifi & 4g. Still nothing, can anybody please help?
i have the same issue going on! i thought i was the only one... please help!
Similar Messages
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HT204053 I keep getting can not connect to iTunes error when trying to buy in app currency
Anybody else have that issue
Hi Phanton666,
When troubleshooting iTunes Store connection issues, the following articles provide the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsor iOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M. -
I keep getting " can't connect to iTunes Store" when I want to buy gold for game of war
I can't seem to buy gold for game of war I keep getting can't connect to iTunes Store
Try:
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store -
Can anyone help me? Three days ago I was able to connect to the iTunes Store but not since then. My nephew got ahold of my iPod and since the. I can't connect. Help please.
Try:
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store -
I am trying to update my iphone 4 icloud but I keep getting can not connect to server when I click on the terms and conditions
" iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connention is active and try again."
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I can't sign into iTunes I signed out now I can't sign back in I even changed my password i keep getting the cannot connect to iTunes sign i have Internet connection please answer ASAP
Then try:
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight -
HT204266 I keep getting "can not connect to app store"
I keep getting "can not connect to app store" when trying to download an app. I am signed in but can't work out what is wrong... help
Does this happen when connected to different WiFi networks at different locations, or just one?
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Can't download an app candy crush for my daughter, it starts then cancels, the message I get: can not connect to iTunes store. Please help
See if a reset works?
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. -
I preordered a book in iBooks. It arrived 2months ago. When I try to download it, I get " can't connect to iTunes store."
Is there a way to trouble shoot this?williamfrommcclellandtown wrote:
But I am downloading the novel on my iPhone & don't have those options?
Download it on your computer and sync it to iphone. -
Just updated to new iOS 6 on iPhone 3G. Get 'can't connect to iTunes' message. Tried the setting date and time trick but still no success. Any suggestions for 3G iPhone?
also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem
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When I click on my magazines, I keep getting a message "connect to ITunes to use push notifications", how do I get rid of this?
I spent at least half an hour googling the error message today, perhaps more.
Thanks for the link. I hadn't found that one.
I followed the instructions and connected my iphone to iTunes for a sync. I even turned off my phone completely and started again.
But I get the same error messages.
What's your next suggestion? You seem a very helpful fellow. -
When I go into app store on iPod touch and click on an app i get can't connect to iTunes
I noticed it on jan 1 but was working fine on dec28 when I bought it. All I have done is download apps I had previously purchased on my old 3G iPod 32gb touch To my 5g 32gb iPod touch using purchases on the update part of app store. Please help me do I need to return it or can I fix it. Like I said everything else is working fine i just can't view app pages to tell how big an app is or anything about the apps.
Mine had a SIM in it. Originally, when I took out the SIM and tried to restore it with nothing in it, it wouldn't work without a SIM card. So ... I took the SIM that was in that phone previously, put it back in and completed the system restore. I then proceeded to go through the process with AT&T of adding a data plan, which I did, and then it successfully completed the system restore. However, now if I run diagnostics on it, it will not verify ITunes Store. If I try to connect to ITunes store, I'll get the network connection timed out error I referenced earlier in this thread. I'm considering jailbreaking it and putting on an earlier software version. Your thoughts?
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My all Apple can't connect to iTunes Store. Can you help me please. Thank you
<Email Edited by Host>As these are public forums (you're not talking to iTunes Support here) I've asked the hosts to remove your email address from your post (posting it is an invitation to receive spam).
There are problems with the store that are affecting a number of users : http://www.apple.com/support/systemstatus/
As I'm a fellow user I don't know when it might be fixed, but you could check that page occasionally to see when it's back up. -
"Connect to iTunes to use push notifications"
That's the popup I'm getting.Did you get any help on this? From what I can see from surfing this site, it's a BUG that no one has offered a solution to. It sometimes happens after a 'reset' and going to ITunes does not offer a way to 'set up push notifications'.
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HT1386 While trying to update an app I keep getting a "cannot connect with iTunes store"message
For some reason my iPad say I cannot connect with iTunes store while trying to update an app. I've tried all I know. Any suggestions?
I am getting the same message. This is what I did to update my apps.
Go to the App Store and search for one of the apps that needs an update. When the app appears in the search - there should be an Install button next to the app icon. Tap on it and see if the download will start. It worked for me.
After over two years of owning iPads and never having had this happen before - this is happened to me twice now in the last two weeks. It's weird, but it happens.
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