TS1368 I'm trying to help my sister in law with Itunes and you tube on her ipod touch. When I press the itunes icon on the menu it says "cannot connect to the ipod store". I've updated the latest software. Any suggestions?

I'm trying to help my sister in law get Itunes on her ipod touch. When I press the itunes icon on the home page it says "cannot connect to the ipod store". Similarly when I press the You Tube icon is says "Cannot connect to You Tube". I'm able to access the web through safari. Any ideas out there? Thanks.

Can't connect to the iTunes Store
Try powering off and then back on the router

Similar Messages

I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.

I can't connect to I tunes with my I pad 3, it say cannot connect to I tune store, any tips on how to overcome this issue, thanks.

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

I have recently bought an iPod touch 4th generation. The first day I could connect to the app store from my iPod and download what I wanted then today every time I try downloading something a message pops up saying " cannot connect to the iTunes store" y

I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank you

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar

Installed lion on iMac. Now our three iPhones and iPod can browse app store. But when we try to install we get an error that says cannot connect to iTunes. Same on wifi and AT

I updated my iMac to lion and set up iCloud and icloud email so I could use pages app on my 4s as well as my Mac to work on documents.I was only able to log into my new iCloud mail account once. And never again. Even with security questions. Purchased pages for Mac and 4s. After I set up I cloud/ work everything went crazy. My apple Id quit working. My security questions would not accept my answers. So I set up a new apple account. The system allowed me to set it up using the same i.d.since then I have updated everything. The systems on a 4s, two 3gs's and an iPod touch I can browse the app store and iTunes but when I try to download or update anything it accepts my password and then says " Cannot connect to store" this happens all the time on the 3gs's and iPod and about 90 percent of the time on the 4s. It happens using wifi and or 3G data network. Also my Mac and the 3gs's are now super sluggish.

Simple...
http://www.apple.com/uk/support/mac/app-store/contact/

When I try downloading an app on my ipad2 it says cannot connect to iTunes store please help

When using my iPad 2 I try to download a new app and it says cannot connect to iTunes store. Please help

Iam having same problem. Downloaded apps last week and now every time I try to download, I get message that it can't connect to iTunes store. Has been this way for 3 days. Can't find any solutions. Major problem!!!

HT1695 Ipod Touch When i go to setting then WI Fi it is saying No Wi Fi, also in General About Wi Fi Address it says N/A.

Please can you advise on this problem?
When I go to settings then Wi Fi it is saying No Wi Fi, also in General>About>Wi Fi Address it says N/A.
I'm sure its a 2nd Gen Ipod Touch and it definitely had Wi Fi connectivity 2 months ago.
Many Thanks Dean Brady

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
It is frequently a hardware problem an an appointment at the Genius Bar of an Apple store is in order.

HT2534 why does my i pad2 say "cannot connect to i tunes store"?

why does my i pad 2 say "cannot connect to iTunes store"?

Are you sure you are connected to the internet?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

When I try to go to Apps or I-tunes from my I-phone it says, "Cannot connect to I-tunes store"

When I try to access I-tunes or App store from my I-phone I get "Cannot connect to I-tunes store" message

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Hi since updating the software on my iphone 4s my apps have disappearred and I cannot open itunes and you tube although when I go in app store it asks me to open them.my itunes just doesnt load any solutions?

Hi
since updating my iphone my apps have disappearred off the screen and I cannot get i tunes to load can any one help
thanks

Hey rebelist45!
You can use the Search field in iOS 7 to find out if your apps are installed on your phone somewhere that maybe you haven't noticed, and I have linked some information about that right here:
Search - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3c511548
If the apps are not installed on your phone, you can always reinstall them by following the directions in this article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Now, regarding the iTunes loading: if you are speaking of iTunes not being able to launch on your computer, then you will want to see this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
But if iTunes is unable to launch on your iPhone, you may need to restore your phone according to the instructions in this article:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Is there any way to locate an iPod touch when find my iPhone has been downloaded to it but not switched on this same iPod touch?

I recently purchased my daughter an iPod touch, downloaded find my iPhone on the fourth day and she lost it on day 5 before I could turn on the app. I did not know if there is a way to activate the app remotely or another solution. Any suggestions?

Sorry to say... No. There is no way to turn on the app remotely.

Every time I try to update my apps it says cannot connect to i-tunes stores and I've tried updating using i-tunes also. Please help me

I find this extremely frustrating as I cannot update any of my apps.

Take a look at this link, http://support.apple.com/kb/HT1808

I just got an iPad 2 16 gb and was wondering how I can upload pictures from a micro sd card but my iPad is saying cannot connect device using too much power. I have tried a 16 gb micro sd card and 4 gb micro sd card. Can anyone help please??

I got an iPad 2 and I cannot get my pictures to upload from a micro sd card as the iPad is saying device not accepted using too much power. Can anyone help? My iPad 2 is a 16 gb and my micro sd card is 4 gb

You can use a USB flash drive & the camera connection kit. First download the pics to your computer.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import.
 Cheers, Tom

Bought a used ipod touch, when i go into itunes and apps it comes up in german, everything else is english. Anybody know how to get all english?

When i go into apps or itunes store it is all german. how do i get english?

take it to apple store and schedule genius bar appointment. your iPod is still under warrenty because that version is not even a year old. They should replace it. Good Luck!

HT4623 I have installed OS6 on my iPhone 4. A new app is Passbook. When I click on the App Store bar at the bottom of the page a message pops up saying Cannot connect to the iTunes Store. It shouldn't be trying to connect to the iTunes Store, should it?

I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.

It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.

I'm trying to download an app on the "new i pad" from the app store, but I get a message saying "cannot connect to the i tunes store. My wireless network is up and running. What gives?

I'm trying to download an app from app store but get a message saying cannot connect to i tunes store--my wireless network is working. What gives?

This issue is cropping up everywhere on the iPad site, leading me to believe that it is an iTunes server glitch. I am able to connect without issue in the northeast U.S.
You can try this ....
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Sign in and try again.

TS1368 I'm trying to help my sister in law with Itunes and you tube on her ipod touch. When I press the itunes icon on the menu it says "cannot connect to the ipod store". I've updated the latest software. Any suggestions?

Similar Messages

Maybe you are looking for