TS1368 i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

Itunes could not connect to the iPhone "" because of an unknown error occur

New to iTunes and iPhone (3g 8gig black)...
Apple store was unable to activate the phone in the store...
I installed iTunes today 7.7.0.43 and plugged in phone and got the message:
itunes could not connect to the iPhone "" because of an unknown error occurred (0xE8000035).
Vista thinks I have a "Digital Still Camera" when i plug it in but the driver for the "Digital Still Camera" fails to install...
I rebooted the computer.
I restarted the iphone (Pushed top button then slide to power off and then pushed again to power on)
I reset the iphone (top and home button for 10-15 seconds till i saw apple logo)
any ideas?
ps - i tried calling 1-800-my-iphone but i was unable to get to a person - is their tech support always that crappy or just today since its launch day?

This may not make you feel any better, but it's not you, it's not your new phone, and it's not the way Apple normally works. It is extreme overload for today. I have one of the original iPhones, and today I tried to simply get the new software, and after all the download and firmware updating, I got the same message you did. It had persisted all day, and, I'm sorry to say, is likely to for the rest of the day. I'm on a Mac, so it's not a Vista thing, either. Other people I know who bought the new phone are also experiencing the same thing. Spread the word! Discourage anyone from upgrading today! Or they, too, will be WITHOUT A PHONE!!
Good luck to us all,
Shelley

Itunes could not connect to the iphone because of an unknown error occured 0xE800007f

There are currently 13 pages of comments associated with this error on the Mac side.
Is there a solution to Wifi sync?

I also would like a solution as I get this error message all the time I plug in my iphone.
Can I download a solution?

TS1368 i Tunes could not connect to the i Tunes store.The network connection was reset

i Tunes could not connect to the i Tunes store.The network connection was reset
when accessing itunes store

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

My ITunes works perfectly except for the ITunes Store which gives me the following message "I Tunes could not connect to the I Tunes Store. An unknown error ocurred (-3221)

Whenever I try to connect to the I Tunes Store, I get the following message " I Tunes could not connect to the I Tunes Store. An unknown error occcured (-3221).
Make sure your network connection is active and try again.
But my network connection is active.
Help!

Hi davwatto thanks for taking the time to reply.
ok, so tried to open my safari which was version 5.1.7 and i received the error message:
safari can't connect to the server
safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
Safari can’t open the page.
Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
Not sure how to check the logs for itunes though
If you have any idea how to fix this issue that would be great as im at a total loss.
Thanks

HT4583 i tunes could not connect to the i tunes store

i tunes could not connect to the i tunes store

In the same vain as you, I updraded my iMac to 10.7.5 and iTunes to 10.7 this Week-End.
I can't connect to the CND iTune Store because of a box that tells me I'm not connected to the internet....But I am, as everything else works find....From my iPad either, I can't connect....But I can from my iPhone if I'm on 3G....And of course, AppleTV doesn't work either.
Any help would be appreciated...

HT2729 i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

Try opening an elevated command prompt by going to the start screen, then typing "CMD" without quotes and pressing CTRL + SHIFT + ENTER. It will ask you if you want to allow it to make changes, click yes.
Then, while in the command prompt, you need to type "netsh winsock reset". You type this without the quotes. Make SURE you are in an elevated command prompt window before trying this. If you don't know what that means, search google for "elevated command prompt".

ITunes could not connect to this iPhone because of an unknown error occurred (0xE800007F)

iTunes to iPhone 4 wireless sync fails. iTunes gives me this message:
iTunes could not connect to this iPhone because of anunknown error occurred (0xE800007F)
Windows 7 Pro - (Lastest & Greatest)
iPhone 4 - ios 5.0.1 (Lastest & Greatest)
iTunes 10.5.1.42 (Lastest & Greatest)
A Google search has found a number of other iPhone owners having the same problem, but no resolution. Anyone have a fix for this issue?

Hi Annette, i think itunes keeps booting itself because either your ipad or iphone or ipod touch has 'Open iTunes when this ##### is connected' selected in its properties.
to fix, connect whichever device you have to itunes using a cable, select the device in the left colmn and under the 'Summary' tab, deselect 'Open iTunes when this #### is connected'
This was doing the same thing to me. drove me mad.
I too am also having the same issue as the original poster with the cant connect message.
regards
Louis

I tunes could not connect to the i tunes store. An unknown error occurred (0x80092013)

I have tried completely removing all itunes software and reinstalling, this didn’t work I tried turning on and off my anti virus/firewall, I have tried resetting winsock and restarting pc this didn’t work, I have tried using auto runs to see if there was any conflicting products but only bonjour showed, I have checked the tech specs and meet the minimum requirements, I have the latest version of I tunes, I am able to access secure websites, I have checked proxy settings, ive tried removing pop up blocker, and flushed dns, I have run diagnostics which are below, I also cannot log into the icloud control panel as it says there was a server error, please please please help.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ60 Notebook PC
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0018C0B009E27FC0
Current user is not an administrator.
The current local date and time is 2013-10-17 08:03:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8200M G
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: a8bd6d04c3353d8c18407a83d42a1127
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {835EADBF-AAC5-426C-B52E-7BA09DDE4AE9}
Description: NVIDIA nForce 10/100/1000 Mbps Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {EF8B8266-4C36-4361-A71E-E2E18B282F8F}
Description: Atheros AR5009 802.11a/g/n WiFi Adapter
IP Address: 192.168.0.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Oct 17 07:46:22 2013
Lease Expires: Fri Oct 18 07:46:22 2013
DNS Servers: 192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Basic

Hi davwatto thanks for taking the time to reply.
ok, so tried to open my safari which was version 5.1.7 and i received the error message:
safari can't connect to the server
safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
Safari can’t open the page.
Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
Not sure how to check the logs for itunes though
If you have any idea how to fix this issue that would be great as im at a total loss.
Thanks

I Tunes Store is giving me a message stating that: "i Tunes could not connect to the I Tunes Store. The network connection timed out..." I have internet but iTunes

I have contacted Express Lane support but they couldn't help per se. The info provided didn't resolve the problem
I have internet but iTunes Store and Safari will not connect. Apparently the last contact I had with the store via my PC was on December 6th. Around that time I did install AVG Anti-virus 2012 and I have been reading threads over at AVG and it looks like AVG and Apple may be pointing at each other as the problem.
I need to upgrade to OS5 in order for my Apogee Jam to work properly - or so I've been told (no sound coming from my iPad2 or headphones).
I updated i Tunes Stores to 10.5.2.11.

same prob here.something is wrong. cannot connect whatsoeve.
re-installed.checked firewall. all is fine.net working fine.but app store continuosly shows above err.

HT1349 i tunes could not connect to the i tunes store

can not conect to itunes store error Ox800090318 using windows vista on my dell

Hi davwatto thanks for taking the time to reply.
ok, so tried to open my safari which was version 5.1.7 and i received the error message:
safari can't connect to the server
safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
Safari can’t open the page.
Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
Not sure how to check the logs for itunes though
If you have any idea how to fix this issue that would be great as im at a total loss.
Thanks

Why itunes store always show me this arror , ( i tunes could not connect to the i tune store. ah unknow error accurred ( 0X80090318) )may i know how to solve it ..

1. may i know how to solve this error ?
2. may i know how to sync video from my library to ipad ?

Hello celine1556,
For your specific issue on error code 0x80090318, take a look at the article below. It walks you through downloading Autoruns for Windows and looking for anything that could be causing a conflict with syncing your content over.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/en-us/TS4123
Regards,
-Norm G.

Itunes could not connect to the iphone because of an unknown error (0X 8000065)

I get this message when I connect my iphone with my PC

See Here for your Error Code
http://support.apple.com/kb/TS3221

Error message -3221 - Could not connect to the I-Tunes Store

I last accessed the I-Tunes store on November 3, 2007 with no problems. The last week of November I received the following error message. "I-Tunes could not connect to the I-Tunes store. An unknown error has occurred (-3221)." I have the latest version of I-Tunes (7.4.3.1). I cleared my DNS server and am sure I-Tunes isn't blocked in my firewall. In fact, I followed all the suggestions given on the I-Tunes diagnostic website. I cannot find any mention of anyone else that has received this particular message. Can anyone help me????

Macafee security center is the culprit.
Open Macafee then: select;
Internet & Network > configure
Firewall > Advanced
Programm Permissions > scroll down to Itunes
Highlight (click on)
Then Grant full access to Itunes.
APPLY then OK
When you select store from Itunes you will need to register with Itunes

TS1368 I could not connect to the i tunes store as an error occured (-3212) any help in solving this problem would be most grateful

I could not connect to the I Tunes store as an error occured with the number as follows (3212) any one out there that knows what has happened and how can I rectify look forward to your replies

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

TS1368 i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

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