TS1368 i Tunes could not connect to the i Tunes store.The network connection was reset

i Tunes could not connect to the i Tunes store.The network connection was reset
when accessing itunes store

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

  • TS1368 i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

    i Tunes could not connect to the i Tunes Store. An Unknown error occurred(11556)

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • TS1368 when i apdate my ios  the iphone want to connect to itune and when try to connect i have this massege on the i tune on the pc (i tunes could not connect to itune store an unknown error occurred 11556)

    please anser me fast what this massege mean i tunes could not connect to itune store an unknown error ocurred 11556.make sure your network connection is active and try again   , and my i phone is not working only if i have connection from i tunes

    See this article:
    http://support.apple.com/kb/ts3297
    You will find your error number under "Specific error conditions and Alert messages"

  • HT2292 hello i'm facing  problem  i downloaded iTunes version 11 32bit  and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my interne

    Hello i'm facing  problem  i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my internet is on

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
    You should get something similar to this:
    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • My ITunes works perfectly except for the ITunes Store which gives me the following message "I Tunes could not connect to the I Tunes Store. An unknown error ocurred (-3221)

    Whenever I try to connect to the I Tunes Store, I get the following message " I Tunes could not connect to the I Tunes Store. An unknown error occcured (-3221).
    Make sure your network connection is active and try again.
    But my network connection is active.
    Help!

    Hi davwatto thanks for taking the time to reply.
    ok, so tried to open my safari which was version 5.1.7 and i received the error message:
    safari can't connect to the server
    safari can't open the page http://www.apple.com/startpage/ because safari can't connect to the server www.apple.com
    The same error occurred with whatever site I tried to access, so I uninstalled Safari, then reinstalled version 3.2.3 and this time I got the error message:
    The same error message occurred with any website I tried to access. I am able to access all websites including banking etc on IE and firefox.
    Safari can’t open the page.
    Safari can’t open the page “http://www.apple.com/startpage/”. The error was: “unknown error” (kCFErrorDomainWinSock:10013) Please choose Report Bugs to Apple from the Help menu, note the error number, and describe what you did before you saw this message.
    Not sure how to check the logs for itunes though
    If you have any idea how to fix this issue that would be great as im at a total loss.
    Thanks

  • HT4583 i tunes could not connect to the i tunes store

    i tunes could not connect to the i tunes store

    In the same vain as you, I updraded my iMac to 10.7.5 and iTunes to 10.7 this Week-End.
    I can't connect to the CND iTune Store because of a box that tells me I'm not connected to the internet....But I am, as everything else works find....From my iPad either, I can't connect....But I can from my iPhone if I'm on 3G....And of course, AppleTV doesn't work either.
    Any help would be appreciated...

  • I sync the IPhone on windows 8 as always, suddenly ITunes message !Tunes could not connect to this IPhone . An unknow error occurred (OxE8000084).

    I sync the IPhone on windows 8 as always, suddenly ITunes message
    !Tunes could not connect to this IPhone . An unknow error occurred (OxE8000084).

    Read here:
    http://support.apple.com/kb/TS3221

  • I Tunes could not connect to the itunes store An unknown error occurred 11556

    I Tunes could not connect to the itunes store An unknown error occurred 11556
    Make sure your network connection is active and try again

    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT2729 i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

    i tunes could not connect to the i tunes store.an unknown erroroccurred (11556) make sure your network connection is active and try again

    Try opening an elevated command prompt by going to the start screen, then typing "CMD" without quotes and pressing CTRL + SHIFT + ENTER.  It will ask you if you want to allow it to make changes, click yes.
    Then, while in the command prompt, you need to type "netsh winsock reset".  You type this without the quotes.  Make SURE you are in an elevated command prompt window before trying this. If you don't know what that means, search google for "elevated command prompt".

  • I tried to upload i.o.s 6.0 to my i phone 4 but it said i need to connect to i tunes.....when i do it keeps on saying i tunes could not contact the software update??? help!

    tried to upload i.o.s 6.0 to my i phone 4 but it said i need to connect to i tunes.....when i do it keeps on saying i tunes could not contact the software update??? help!

    Ouch! If it didn't break you are very lucky.
    Follow the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Select the iPod in iTunes and choose "restore from backup".
    If you still can't get it to work, you have done all you can and only Apple will be able to help.

  • TS3694 I am getting a fault i tunes could not connect to itunes store. an unknown error o ccurred (-3212).

    I am getting a fault i tunes Could not connect to itunes store. An Unknown Error occurred (-3212). May sure your networkconection is active and try again.
    I have tried reloading i tunes but it comes up with the same fault every time.

    Hi rafter0,
    Welcome to the Support Communities!
    You are referencing the correct Knowledge Base article for your issue:
    The most common issue seems to be with firewalls and security software.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694#error3000
    Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
    Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
    Test restoring while connected to a known-good network.
    Hope this helps ...
    - Judy

  • I tunes could not contact the ipod software update server

    Hello all,  I am running a Dell laptop running windows 7 professional with mobile broadband.  I have the latest i Tunes software installed.  I have a ipod touch that I am trying to update the software but keep getting the same error.  i tunes could not contact the ipod software update server because you are not connected to the internet.
    I have seen many potential solutions and have tried them all.  What can I do to remedy this situation?

    Thank you Illaass
    None of the suggestions in your link fixed my problem.  HOWEVER, I did find something that did!  I used the network diagnostic tool in i Tunes.  It was not recongizing the internet connection.  It offered some solutions, which include the ones at the link you provided plus a few more.  The fix seemed to be to de-select the option "check for server certificate revocation*" in internet options -> advanced -> scroll down to the "Security" section, 5th item in the list.  I am not a computer guy and I'm not sure why this worked, but it was a suggestion from i Tunes network diagnostics.  Hope this helps someone else.

  • Hyper-V could not replicate changes for virtual machine 'machinename': The connection with the server was terminated abnormally (0x00002EFE).

    I have a 3 node cluster that has replica setup to replicate to another cluster off-site.
    Suddenly one of the servers is not replicating with the error:
    Hyper-V could not replicate changes for virtual machine 'machinename': The connection with the server was terminated abnormally (0x00002EFE). (Virtual Machine ID CC0FD4CC-F9B7-4C68-ABE8-B7D52A87899F)
    All other servers are replicating fine so there cannot be a permissions or connectivity issue between the 2 clusters.
    This server has 2TB of data so I'd rather not have to start the replication again.
    Does anyone have any pointers?
    Thanks.

    Hi drensta,
    Based on my knowledge , "hyper-v replica broker " is needed for failover cluster replica .
    Here is a link for "Why is the "Hyper-V Replica Broker" required?"
    http://blogs.technet.com/b/virtualization/archive/2012/03/27/why-is-the-quot-hyper-v-replica-broker-quot-required.aspx
    Hope this hleps
    Best Regards
    Elton Ji
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.

    Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.
    Running Mac OS 10.7.3 using itunes 10.6
    unplugged other USB devices, disabled security, restarted computer.  Next?

    Try changing the DNS as described here:
    iOS 5 update issues  "Network...: Apple Support Communities

  • HT2953 i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can  anyone please help?

    i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can  anyone please help?

    I was not complete clear.
    Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section.  If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
    If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
    But before I would check the folders and see if the songs are really there
    In my iTune I have this, and I believe it is the default.
    Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

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