TS1368 I was charged twice for an app that I purchased..how can I fix this problem?

I was charged twice for an app I purchased. How can I fix this problem?

http://www.apple.com/support/contact/

Similar Messages

  • HT201359 I was charged twice for an app that I purchased. Who do I contact?

    I was charged twice for an app that I purchased. Who do I contact?

    http://www.apple.com/support/contact/

  • I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?

    I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?

    Restart your phone,hold the home button and the off button down till the apple symbol comes up. If that doesnt fix it , you need to do a restore in itunes by connecting to itunes , click on your phones name to the left, then click restore in the center of the screen and restore from backup.

  • HT1390 I've been charged twice for the same movie ... how can I reverse this charge?

    Ive been charged twice for the same movie on iTunes.  How can I have this secondary charge reversed? 

    On your email receipt and in the Purchase History section of your iTunes account there is a link that says Report a Problem. Click on that link.
    Or you can contact iTunes by:
    Apple - Support - iTunes - Contact Us

  • Firefox will not save my user name and password for one of my sites. How can I fix this problem. It is getting annoying having to reenter every time I check this site. Is there a solution.

    I had my user name and password saved for my library site. My grandson hit something and now the saved user name and password are gone. It asks me every time to enter it and it is getting annoying. How do I fix this. I want Firefox to remember these codes.

    You can create a bookmark with the JavaScript code via a right-click on the "Remember Password" link on the squarefree.com website and choose "Bookmark This Link" and select the "Bookmarks Toolbar" as the destination folder for easy access.
    * https://www.squarefree.com/bookmarklets/forms.html#remember_password
    You need to use the "Remember Password" bookmarklet before or after filling the name and password field on the website with the <u>login form</u>, but before submitting the login form by clicking a button on the web page.
    If the site is using autocomplete="off" then you see a number not equal to 0 (i.e. attributes were removed) in the pop-up alert from the bookmarklet and Firefox should offer to remember the name and password via a drop down dialog of the key icon that will appear on the location bar (Firefox 4+) or via an info bar at the top (Firefox 3).

  • I have been charged twice for an app that I downloaded - does anyone know how to complain as they dont answer their phone after half an hour of waiting

    I have been charged twice for an app that I downloaded - TOM TOM Traffic  does anyone know how to complain as they dont answer their phone after half an hour of waiting and the website is useless to try and find contact details
    The Chat on line guy was hopeless too

    thanks. yes i am aware of the VoiceOver feature but it is NOT the solution to my problem. as you said, it is a solution to a different set of issues. i want the text to speech ability because i there are books i need to read but do not have the time to sit down and read them and have become used to listening to them read to me either by a professional human reader or with the text to speech software on the Kindle.
    I think Apple makes the best audio devices but i am really disappointed in this inexplainable shortcoming. if apple can give us siri they ought to be able to design a nice little button that i can push to turn on text to speech while i am in a document, book, magazine or webpage. clearly it is possible as apple has added the "reader" button in safari to have web pages dropped into the reader format.
    thanks for your suggestion though, it is what everyone suggests but it does not address the issue.

  • HT204266 I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

    I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

    Is this a pre-paid card thing? Or different billing address than your iTS account?

  • I recently purchase an ipad2.  I also have a mac laptop.  Now, when I facetime call using my iphone to my ipad2 or mac, it states busy.  how can i fix this problem?  I have the same apple id e mail for both ipad2 and mac.  it might be getting confuse now.

    I recently purchase an ipad2.  I also have a mac laptop.  Now, when I facetime call using my iphone to my ipad2 or mac, it states busy.  how can i fix this problem?  I have the same apple id e mail for both ipad2 and mac.  it might be getting confuse now.  I want to be able to face time also using my ipad2 to my laptop especially if one of the members of the family is traveling.  Thanks.

    thanks.  your answer was correct, clearer.  I have another question, maybe you can answer.  I just purchase my ipad2 2 days ago.  yesterday, there was a sound.  today there is no sound.  there is a sound only in movies and you tube and music.  but no sound on all apps and keyboards.  I look it up and seems like ther are few that have this problem.  I called walmart coz I bought it there and they told me that they have not heard that before but if I can't fix it, just return it and exchange it with anew one since I have 14 days to do that.  I tried rebooting it and still won't work.  Should I just restore it?

  • FCP X version 10.1.1.  When Sharing to DVD I get the following alert " There was an error burning your discd.  Not enough Disk Space in Target Folder"  I have 700GB   free.  Where is this target folder located?  how can I fix this problem? not space prob

    Sharing to DVD I get the following alert " There was an error burning your disc.  Not enough Disk Space in Target Folder"  I have 700GB   free.  Where is this target folder located?  How can I fix this problem? This is definitely not a space problem. 
    Since starting with FCP X, there has been tons of issues, now that the product actually works with the exception above, makes it impossible to share the production.  Has Apple fixed this problem.  is there a knowledge base article on this?
    On another note, One reason I have not purchased support on FCP X is because you sold a product that never worked for almost an entire year or more.   Now I can finally finish my project,  I cannot share it.....Really.  This has to be fixed now, I am loosing money as I typed this.
    Regards,
    Rob Harris

    Just curious, why would repairing permissions, rebooting ( rebooted 2 times already today) or creating a new user possibly fix this.
    I cannot create a new user, that is way too much work.  I will repair permissions again,  I repaired permissions just a few days ago. Then I will reboot, login and turn off App Nap and rerun the Share DVD.
    There must be something seriously wrong with the OS if your are suggesting creating another user.   WOW!
    Rob H.

  • Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number:  *********

    Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number:  *******
    <Edited by Host>

    Hello Khayalh,
    You should be able to link your phone number by following the steps in the article below. From your iPhone, sign out of FaceTime and iMessage and then sign back in and it should link. Check in the Start Conversation With and I Can Be Reached at section in iMessage and FaceTime respectively. 
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Regards,
    -Norm G. 

  • Recently I can not open any app. in my Ipad except original ones. How can I fix this problem?

    Recently I can not open any app. in my Ipad except original ones. How can I fix this problem?

    You do NOT need to restore your iPad.
    I believe that the problem is that there is a disconnect with your iTunes account and your iPad. What you are experiencing is a somewhat common issue after you sync your iPad, update your device - it could be a number of reasons that are causing it. the recommended fix is to download another app in order to "reconnect" your ID and iTunes account to the iPad.
    You can read more about it here. You will need a WiFi internet connection in order to fix it - or you have to be able to sync with your own iTunes library.
    iOS: Troubleshooting applications purchased from the App Store
    But this is what it says in the article.
    3. Install another app from the App Store
    If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
    Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.

  • My iPod 32mg will not hold a charge.  It's 2 years old.  How can I fix this?

    My iPod 32mg will not hold a charge.  It's 2 years old.  How can I fix this?

    Apple will exchange the iPod for $79
    A third-party place like the following is less expensive:
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace it yourself.
    iPod Touch Repair – iFixit

  • HT2589 No matter how many times I've reset my iphone4 and reentered my account information I can't assess my music in iTunes Match or purchase or update any apps or music. How can I fix this. On enabled devices iTunes on my computer shows my iPhone with ?

    I can't access iTunes Match or make any Music or app purchases or updates after updating to iOS 6. No matter how many times I've reset my iphone4 and reentered my account information I can't assess my music in iTunes Match or purchase or update any apps or music. How can I fix this. On enabled devices iTunes on my computer shows my iPhone with ? marks.

    This may help.
    Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
    The try the standar fixes:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTues
    - Restore the iPod factoery defaults/new iPod.

  • HT204266 my iphone wont let me make an in app purchases how can i fix this?

    My iphone 3Gs wont let me make an in app purchases
    How can i fix this?
    The restrictions are off
    It keeps saying purchase could not be completed cannot connect to itunes store
    but i can still buy music and other apps in the store on my iphone
    just wont let me do it in apps
    Any help be much appreciated
    Thanks

    Read http://support.apple.com/kb/ts1702

  • Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage.  How can one fix this problem?

    Regarding iMessage, when i want to send text to a person in my contacts app, i've been getting a message saying the number has not been registered with iMessage.  How can one fix this problem?  It works on the iPhone.

    It takes two to tango, maybe it's your recipient that has weak Internet/Cellular connections.

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