TS1368 itunes cannot detect iphone due to the error 0xE8000012

itunes cannot detect iphone due to the error 0xE8000012

For windows read http://support.apple.com/kb/TS1538
For mac read http://support.apple.com/kb/ts1591

Similar Messages

  • TS1538 my itunes cannot detect iphone because of itunes library.itl

    my itunes cannot detect iphone because of itunes library.itl

    hiroishi wrote:
    my itunes cannot detect iphone because of itunes library.itl
    Bull manure.
    Want to try again?  Or maybe read and use the troubleshooting in the article which your ridiculous statement was posted from?

  • Start-Process : This command cannot be run due to the error: The system cannot find the file specified.

    Hi, 
    I need some help with my script. It copies the file to the remote laptops but when it needs to install the .exe it fails.
    If I run 1 line at the time in Powershell ISE, then it works. Somebody has an idea why it doesn't work or can help me on the right way?
    Script: 
    $laptops = Get-Content -Path "C:\Users\bruyld01\Documents\STEPSTONE\Powershell\SAP\LaptopList.txt"
    foreach ($laptop in $laptops)
        Copy-Item "C:\Users\bruyld01\Desktop\SAP_Business_ByDesign_Add-In_for_Microsoft_Outlook_V5.exe" -Destination \\$laptop\C$\
        Enter-PSSession $laptop
        $version = Get-WmiObject -Class Win32_Product | where {$_.Name -like "*SAP Business*"} | Select-Object Version
        if ($version -ne "135.0.2071.1047")
            Start-Process -Filepath "C:\SAP_Business_ByDesign_Add-In_for_Microsoft_Outlook_V5.exe" -ArgumentList "/quiet"
        else
            Write-Host "SAP outlook add-in is up to date!" -ForegroundColor Green
        Exit-PSSession
    Error message:
    Start-Process : This command cannot be run due to the error: The system cannot find the file specified.
    At line:2 char:1
    + Start-Process -Filepath "C:\SAP_Business_ByDesign_Add-In_for_Microsoft_Outlook_V ...
    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
        + CategoryInfo          : InvalidOperation: (:) [Start-Process], InvalidOperationException
        + FullyQualifiedErrorId : InvalidOperationException,Microsoft.PowerShell.Commands.StartProcessCommand
    Thanks, 
    Dimitri

    Hi,
    Enter-PSSession is used for interactive remote sessions. Look into Invoke-Command instead.
    http://ss64.com/ps/invoke-command.html
    Don't retire TechNet! -
    (Don't give up yet - 13,085+ strong and growing)

  • Windows 8 and iTunes cannot detect iPhone

    Hi, I am using Windows 8 and iPhone 4S. Recently both Windows and iTunes cannot detect my iPhone. I have tried uninstalling and reinstalling the latest iTunes and related software, but no use. I tried follow this article http://support.apple.com/kb/TS1538 , but in doing the step "If the Apple Mobile Device USB Driver is not listed", replugging the device, I still can't find Apple iPhone in Device Manager.

    Hi, I have run the diagnostics and this is the result.
    Microsoft Windows 8 x64 Business Edition (Build 9200)
    Hewlett-Packard HP Pavilion g4 Notebook PC
    iTunes 11.0.2.26
    QuickTime not available
    FairPlay 2.3.31
    Apple Application Support 2.3.3
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.1.0.13
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0116B83009FC5BA0
    Current user is not an administrator.
    The current local date and time is 2013-03-19 21:29:56.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 102972d87e159603ee6a64fcec3e408b
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {B17D9219-7E1D-40CE-BAC6-420714253A52}
    Description:          Bluetooth Device (Personal Area Network)
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 08:00:00 1970
    Lease Expires:          Thu Jan 01 08:00:00 1970
    DNS Servers:
    Adapter Name:          {66304A8E-7EBA-4CAA-B2BF-A8AEF04C5A68}
    Description:          Microsoft Wi-Fi Direct Virtual Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 08:00:00 1970
    Lease Expires:          Thu Jan 01 08:00:00 1970
    DNS Servers:
    Adapter Name:          {43659E23-A7AF-4613-BF73-52663D28FCA9}
    Description:          Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    IP Address:          192.168.1.3
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Tue Mar 19 20:53:56 2013
    Lease Expires:          Wed Mar 20 20:53:56 2013
    DNS Servers:          192.168.1.1
    Adapter Name:          {CDCA5430-75A2-4270-B5C3-181137F729B5}
    Description:          Realtek PCIe FE Family Controller
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 08:00:00 1970
    Lease Expires:          Thu Jan 01 08:00:00 1970
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-03-19 21:23:25.
    **** Device Connectivity Tests ****
    iPodService 11.0.2.26 (x64) is currently running.
    iTunesHelper 11.0.2.26 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    No Universal Serial Bus Controller found.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPhone 4S running firmware version 6.1
    Serial Number:          C39H7QQMDTD7
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

  • HELP! iTunes Cannot Detect iPhone~

    i am using Windows Vista with my 1.1.2 iPhone & iTunes 7.5
    iTunes cannot detect my iPhone when i plug it via the USB cable to my computer, while Vista can detect it and i can access the photos inside iPhone with the link my computer\Apple iPhone\Internal Storage\DCIM\100APPLE.
    the interesting fact is that when i turn off the "program control" (a function in my firewall, ZoneAlarm). iTunes can then detect the iPhone can they can sync(ringtones, music, contacts successfully get into iphone)!
    if i switch on the "prgram control" in zonealarm after they sync, disconnect iphone and reconnect it, an error message will be shown, something like "iTunes cannot connect to iPhone [^2], unknown error (0xE8000001)"
    if you know what happening, please HELP!!!
    thanks for your time!!!

    Obviously it's an issue with ZoneAlarm. Why not contact their support or post on their forums? May be a common problem. Or maybe look for a different firewall/security software.

  • Computer/Itunes cannot detect Iphone on Computer

    HELP!
    I have tried all the troubleshooters, I have tried all usb ports, I have installed, uninstalled and reinstalled 3 times.
    When onto apple we forced my iphone to be recognised in Itunes but then it came up with error code 1611 before the hardware had completed install.
    I ran the diagnostics last night and got the below (the top bit is missing however) - the driver said it was not installed, and it says activation iphone server not connected - timed out.
    I tried to reinstall the driver for Vista and it said I already had a more upto date version of this and could not install it.
    I have run out of ideas.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple website was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2010-07-06 00:19:06.
    ** CD/DVD Drive Tests **
    LowerFilters: Afc (1.0.0.2), PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
    UpperFilters: GEARAspiWDM (2.2.0.1),
    E: PIONEER DVD+-RW DR-K17Y, Rev 0.94
    Drive is empty.
    ** Device Connectivity Tests **
    iPodService 9.2.0.61 is currently running.
    iTunesHelper 9.2.0.61 is currently running.
    Apple Mobile Device service 3.1.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.

    I have done all of the suggested issues and tried all 4 USB ports - as you can see from the diagnostics, all the USB ports are working fine.
    The iphone has also registered on another computer, so I think the issue lies with the installation of Itunes not installing the driver properly.
    I should say that I spent 1 hour on the phone to apple and we discussed issue 1611 and there was no further support at that point they could provide until I'd tried the iphone on another computer.
    As you can see from the diagnostics, the USBs are fine also - I need someone very capable with configuration of drivers to advise as I think this may be the problem.

  • Itunes cannot detect iphone 4S after upgrading to ios 8.0.2

    i need help with this problem, i recently updated my iphone from 7.1.2 to ios 8.0.2. after the upgrade my iphone cant be detected by itunes either on PC or MAC, and the phone doesnt charge anymore. i tried to downgrade it using the DFU mode but still cannot be detected... does anyone had this kind of problem?

    Have you tried a different cable?

  • Windows 8 and itunes cannot detect iphone 5

    My iphone 5 wont detect on itunes. I'm using windows 8. the computer seems to pick it up when i plug it in. I connected my wifes iphone 4 and it worked fine. Also i am using a mophie phone case.

    I took your suggestion...and went to the store where i bought my phone. Also took my laptop.
      My problem is solved. It appears that my Mophie Iphone 5 case, usb cable will not support data transfer to my  computer.
    With my  Iphone 4 and 4s it could support data transfer. All i needed wasto remove the bottom of the case a use a Iphone5 usb cable. Thank you for all the help.

  • Just purchased Lightroom 5 from Best Buy, Registered, installed...but cannot open it due to the error message "An error occurred when attempting to change modules"..Please help.?.

    error message don't allow me to open Lightroom 5. "An error occurred when attempting to change modules"...Please Help..!

    I'm in the same situation exactly. I would like to delete, uninstall LR, and then reinstall to see if that will go anywhere. Will I loose my option for a second computer install later???

  • TS1538 Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows.

    Hi, I have the problem which iTunes cannot detect my iPhone 4s. I tried the steps you have provided in your troubleshooting, but it won't work for me because the Apple Mobile Devilce is perfectly installed on my windows. However, the driver "Microsoft teredo Tunneling adapter" has a yellow exclamation mark, which i believe means it's not installed correctly or something is wrong with it. This driver is under the Network Adapters (Please see picture below).
    This is what happens when I connect my iPhone 4s to my laptop (Windows 7 Starter 32-bit)
    1. The phone charges it's battery
    2. I can open it in My Computer and import/export media files.
    In iTunes
    3. It start to sync until step 3 then stops.
    4. The iPhone option with an arrow appears beside the iTunes Store, but when the arrow is clicked it disappears.
    I hope you can provide me a solution for this problem.
    Thanks,
    Ralph

    Hi ralphagir,
    Welcome to the Apple Support Communities!
    For your iTunes issue with it not recognizing your iPhone, I would go ahead and suggest deleting iTunes and all of its components from your Windows computer and installing fresh.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Remove iTunes and related components from the Control Panel
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    As far as the arrow button that you click and the iPhone disappears, it sounds like you may be clicking on the eject button. Please take a look at the following article for information on the eject button in iTunes.
    Safely disconnect iPod
    http://support.apple.com/kb/HT1853
    Have a great day,
    Joe

  • The iTune cannot detect my iPhone. I have already tried all methods suggested, including re-installling iTune, re-activating Apple Mobile Device, plugging in various USB ports, and etc. I use windows 7. How can I solve this?

    The iTune cannot detect my iPhone 4S. I have already tried all methods suggested, including re-installling iTune, re-activating Apple Mobile Device, plugging in various USB ports, and etc. I use windows 7. How can I solve this?

    The new cable is completely new, and my computer can detect the phone as a drive, and battery charging is ok. So I believe the USB cable works properly. It is so weird that just iTune itself cannot detect the phone, and it is of the most updated version. What else can I do? Thanks.

  • ITunes Cannot connect to iPhone due to unknown error (0xE8000065)

    Hello!
    When I plugin my iphone to a wall, it refuses to charge (it just keeps making a bleeping noise).
    And when I try to connect my iPhone to iTunes, I can't. It just says: iTunes Cannot connect to iPhone due to unknown error (0xE8000065)
    Any suggestions? I replaced the battery hoping that would do the trick, but nada.
    Cheers

    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Did you try a different charger and a different cable? If it won't charge the error will go away soon also when the battery dies.

  • ITunes cannot detect may iPhone and My iPad.

    iTunes cannot detect my iPhone and iPad. When i connect the device iTunes said" This iPhone cannot be used because the required software is not installed.Run the iTunes installer to remove iTunes,then install the 64-bit version of iTune". When i done that, iTines still not detech the device. i'm using windows 7 64-bit and i'm already installed iTunes-64 bit version. Please help me..

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • Itunes cannot add any songs to the iphone because no songs in the itunes purchased can be copied to this iphone

    What in the world is wrong when my purchased songs cannot be added to my iphone?  It seems random because many of them were transfered/synced but now some just won't sync.  But, then the error message: Itunes cannot add any songs to the iphone because no songs in the itunes purchased can be copied to this iphone.
    I have the latest version of itunes
    Macbook ios has Mavericks 10.9.5
    all other items (including other music) has been syncing correctly
    THEN when I try to use another method to get the music (screen shot #1) it gives me the error message below (screen shot #2):
    Why in the world would anyone want to remove all existing music just to sync the music?  How would I compare what is on my phone from what is on my macbook itunes to see what might be lost?  How do I get it to sync?
    kjco99

    That usually means your phone was previously sync to a different iTunes media library.
    by syncing to your Mac now, if want to wipe the data off the phone and sync it with the data currently in the iTunes media library.

  • Do any of you guys know how to fix the: itunes cannot contact iphone software bc its not connected to internet

    do any of you guys know how to fix the: itunes cannot contact iphone software bc its not connected to internet

    Did you already try these suggestions?
    iOS: Troubleshooting Wi-Fi networks and connections

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