TS1368 iTunes says I'm connected to the Canadian store and can't update any Apps until I switch back to the American store
Why would my iTunes account say I'm connected to the Canadian store and it won't allow me to update my apps?
You can try signing out and back in to your AppleID in Settings > iTunes and App Stores or follow this procedure:
1. Go to Settings > iTunes & App Stores > Apple ID.
2. Tap your Apple ID.
3. Tap View Apple ID.
4. Enter your password.
5. Go to Country/Region in the popup window to change to the desired store.
See also: http://support.apple.com/kb/HT1311
Similar Messages
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i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?
If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538. -
My I pad is not connected to I tunes. I can't install any app. What could be the proble?
My I pad is not connected to I tunes. I can't install any app. What could be the proble? Whenever I try to open app store it ggives me message that I cannot conect o I tune.
Hello Marwasambo,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
Best of luck,
Mario -
since I did the update to OS5 I can't update any apps on my iphone4 and also had to make a new account before it would do the update. now it won't let me sign in to my original itunes and tells me the password is wrong and I know it isn't.
I having same problem is there a solution ?
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my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!Then contact iTunes:
Apple - Support - iTunes - Contact Us -
Since downloading the new IOS 5.0.1 I can't download any apps and can't download any app updates. Why?
Take a look at your remaining memory make sure you have enough memory to download the apps, also try restarting your iPhone by hold down the on/off and the home buttons at the same time until you see the Apple logo.
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Since 8.3 iOS update my iPad keeps asking my old iTunes password for an account I've disabled as my e-mail got hacked. As a result I can't update any of my apps ( I'm missing out on hay day)
Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?
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MBP: iTunes says im not connected to the internet when I am.
Hi,
I have had this problem for quite some time now and its starting to irritate me.
I am trying to update my my iTunes version from 10.2.2 to 10.3.1 but it tells me that I am not connected to the internet when I clearly am. Everything worked perfectly (uTorrent, Firefox, Safari, MSN) even the iTunes store and the app store.
Issue:
* Open iTunes
* Click iTunes
* Click 'Check for updates'
* Version 10.3.1 is available for download
- Click 'Download now'
* MBP says its 'Checking for new software'
* MBP says 'Software update cannot check for updates because of a network problem'
* Click 'Network diagnostic'
- MBP says that my internet is running perfectly
* iTunes software update closes by itself
> I have no firewalls on and no anti-virus programs installed at all, everything on the Macbook Pro 15" is standard.
> I have tried un-installing and re-installing.
Any help would be greatly appreciated.
Regards,
m6trandownload the standalone installer from here: http://www.apple.com/itunes/download/
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What's going on with iOS6...... Since I updated to it, I have had nothing but hassles....
Are you losing the connection to iTunes on the iPad or the computer? You are saying that iTunes is updated. Of course iTunes is updated when you update the iOS software. That's a no brainer.
If you mean that iTunes is updated on the computer, that has absolutely nothing whatsoever to do with downloading and updating apps on the iPad itself so changing the date on the iPad, signing in and out of the stores on the iPad .... Doing any of that on the iPad would have nothing to do with iTunes on your computer.
If .... you have not been able to connect to the iTunes or app stores at all on the iPad - try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If you can't connect at all - you can also try rebooting your router. Unplug it from power for about 30 seconds and then plug it in again. -
How do I enable my iPhone as I can't do any updates as it keeps coming up " your apple ID is disabled"
Goonercole wrote:
Ok if my iTunes account is disabled how do I get it enabled please
I told you in the first post:
"If changing your password does not work, then contact itunes support." -
I am trying to update free apps and it's trying to access my credit card info and telling me it's invalid security code and will not update.
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues. -
i have locked my self out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and log into itunes when i do itunes tells me it cant open my ipod because its locked does anyone know how to fix this?
IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPod Touch User Manual for iOS 5 -
Ineed a manual to use the new Itunes. The simple easy to use version is gone. The new version is TOO complicated !!!!!!!
Hello SandyGF
I would check out the following article that will bring back the sidebar that will make iTunes a little more familiar and get you back on track with syncing your iPod Shuffle.
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
ITunes store error - can't update any apps - HELP!!!!!!!!!!!!!!!!!!!!!!!!!!
Every time I try to download my free app updates through iTunes store, I get the following error:
"We could not complete your itunes store request. There is not enough memory available."
Any idea how to fix this? I'm running 8.2.1.6, which is the latest version -
Thanks,
-RayI'm on 8.2.1.6 too. But it worked fine on that version since jesterday, and altough i havent changed anything its not working now.
Somehow smells like a Problem on the iTunes Server or something like that.
I am quite sure it has nothing to do with my System, and just to mention it, my Memory is 4 GB (on XP 32 Bit), more than enough. Virtual Memory is also 2 GB and windows is managing it. and theres plenty of space on all Harddrives. There simply CANT be too less Memory all of a sudden.
I also searched the Web for a Solution but this Thread here was the only thing i found.
I dunnow if i should try calling the Apple Support Hotline on Phone... its not exactly cheap and i think they wont be able to solve that problem...
Anyone else experiencing the Problem?
Anyone found a workaround or solution? -
HT4623 I updated my ipad a few days ago now it won't connect to safari and won't update any apps
I updated my ipad a few days ago now it won't connect to safari or update apps
I updated my ipad a few days ago now it won't connect to safari or update apps
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