TS1368 Itunes store connection

hi,
i cannot connect my itunes store. my connection is good and i tried to connect it again and reinstalled but still it is not working.it is the latest version and my windows 7 is up to date. please solve my problem.

Well after several tries at removeing and re-excepting itunes in firewall, still not able to log on.
But if I  turned off the firewall completely, than I was able to log into itunes store.
This was not an issue till this last update that changed itunes in more ways than one.
In the firewall I had allowed ring tones. That worked as well.
Hope this helps others with the same problem.

Similar Messages

  • ITunes Store connection

    Suddenly I can no longer connect to the iTunes Store. I have accessed the Windows firewall and checked off iTunes. I have downloaded the latest software numerous times and restarted my computer.I still can not connect. Any ideas?

    Hey Rooney68,
    What happens when your computer tries to connect to the iTunes Store? Does it give an error message?
    These articles may resolve the issue.
    http://www.apple.com/support/itunes/store/connect/
    http://docs.info.apple.com/article.html?artnum=300870
    Jason

  • Itunes store connectivity error (0x800b0101)

    Itunes store connectivity problem, error code: we could not complete your itunes request. An unknown error occurred (0x800b0101)
    Please help i want to activate my iphone 4 through itunes 6

    I am facing these error ....
    Message was edited by: montys

  • Itunes store connectivity issues

    I am new to itunes. I have never connected to the store, however, I recently downloiaded version 8 and attempted to access the itunes store and received multiple errors. Specifically: "iTunes could not connect to the iTunes store unkown error -3212 and unkown error -11222" The term used was check your network connection and try again. Since I have read the previous posts, I must admit I'm a fairly pc illiterate. Any help would be greatly appreciated.
    Thanks

    Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
    iTunes for Windows: iTunes Store Connection Troubleshooting
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    Tunes for Windows could not establish a secure connection to the iTunes Store
    iTunes for Windows: Possible iTunes Store Errors
    for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store. If none of what you read in those articles makes sense to you, you may want to recruit a friend or family member who's more experienced with computers to help you.
    Hope this helps.

  • Why won't the iTunes store connect on my pc?

    Just switched pc's. Reinstalled iTunes to the new pc. Want to sync ipad2 to pc, but unable to connect to iTunes store. Ran Diagnostic and the only failed option is finding a secure connection to iTunes store. Able to connect to internet thru explorer, so not sure why iTunes will not connect to iTunes store. Uninstalled and reinstalled software twice. Tried to sync ipad2 to the pc, got the message 'This ipad is already linked to another pc. If you continue all data will be erased and replaced with data from this pc.' I select yes, iTunes shows that the system is backing up, but then it freezes. Tried three times and it never gets past backing up, even after 50 minutes of backing up. Need help!

    Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
    iTunes for Windows: iTunes Store Connection Troubleshooting
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    iTunes for Windows could not establish a secure connection to the iTunes Store
    iTunes for Windows: Possible iTunes Store Errors
    for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
    Hope this helps.

  • Laptop iTunes Store connection error

    My laptop cannot connect to iTunes store, while laptop internet connection is fine, after clicking iTunes store, error message pops up. What do i do?

    Hello iTunesStruggler,
    The following article provides steps and information that can help restore your system's connection to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • Cannot connect to iTunes store connection with the server has been reset

    I have updated itunes and now I cannot connect to the itune store says connection is reset but all other programs and internet is working properly. Please help

    Hi!
    Im using Windows 7.... I tried looking for the Wireless Config - but it isn't in the Services options!
    So, what can I do now?
    Thanx

  • Double everything and no iTunes Store connection!

    Hi!  I had a problem with iTunes not connecting to the internet.  Googled the problem and was promted to check my firewall - iTunes is ticked under exceptions so that's not it.  Uninstalled and reinstalled iTunes following the instructions on Apple help but I think I've made it worse!  It still won't connect to the internet (despite my PC having no issues) and now it's listing two of everything, and some files are missing.  When I check the files via explorer there is only one of each, and if I delete one of the duplicates, the remaining one won't play?  Not too bothered about iTunes store but reluctant to sync my iPod again until I know I won't get two of everything!  Help!

    Hi!  I had a problem with iTunes not connecting to the internet.  Googled the problem and was promted to check my firewall - iTunes is ticked under exceptions so that's not it.  Uninstalled and reinstalled iTunes following the instructions on Apple help but I think I've made it worse!  It still won't connect to the internet (despite my PC having no issues) and now it's listing two of everything, and some files are missing.  When I check the files via explorer there is only one of each, and if I delete one of the duplicates, the remaining one won't play?  Not too bothered about iTunes store but reluctant to sync my iPod again until I know I won't get two of everything!  Help!

  • ITunes Store Connection Problem and R6025 Error

    I have a problem with iTunes (v 7.6.2.9) on my desktop machine that I haven't been able to resolve. The same version works without problem on my laptop, both are fully up-to-date XP SP3 installs with no iTunes add-ons.
    iTunes starts correctly, but then does one of three things:
    1) It hangs during connection to the Store, with the bargraph almost at the end of the travel.
    2) It brings up the Store page, but although I can move the cursor around to click the Store links, nothing happens. Eventually the 'Accessing iTunes Store' bargraph may appear but it never connects.
    In both of these two instance, no error messages appear, the Store simply locks up. I can still use iTunes perfectly as a player, access my library etc. However, I have to CTRL-ALT-DEL to close the iTunes process from the Task Manager.
    3) As per (2), but about five seconds after the Store appears, an error box pops up:
    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Programe: C:\Programe Files\iTunes\iTunes.exe
    R6025 Pure Virtual Function Call
    Pressing OK closes iTunes.
    I've done all the obvious things - removed and reinstalled, cleaned out registry errors using jv16 Powertools 2008, I've even used Process Explorer to examine all the dlls in use with iTunes and compared the version numbers to the correctly working version on the laptop - they're all the same. I've also run a low-level memory error checker, but it passed with flying colours.
    So I'm a bit stumped to know how to take this any further. I know other people have had R6025 problems in the past, but they seem to have generally been resolved by installing a later version of the application... which isn't much use to me, as I'm on the latest already. Incidentally, I did try going back one version to 7.6.1, but that behaved in exactly the same way.
    If anyone has any ideas about how to troubleshoot this sort of problem, I'd be very interested. I'm assuming that I have another application conflicting with iTunes, but I've no idea how to find it.
    Thanks,
    Steve

    Yay! I've found the culprit...
    For historical reasons, I still maintain my old Compuserve 3 account as my public e-mail address. Part of the CS3 installation is a Remote Password Authentication system called Virtual Key. I noticed that these dlls were being invoked during Store connection attempts, which I thought was a little odd.
    I deleted the following files from Windows/System32: (annotations courtesy of the Compuserve info text file for Virtual Key)
    RPA.DLL - The dynamic link library that implements the RPA protocol for Virtual Key.
    RPACFG.DLL - The dynamic link library that implements the Virtual Key accounts wizard API and other configuration APIs.
    RPAWINET.DLL - The dynamic link library that is required to enable Virtual Key for Internet Explorer, version 3.0.
    RPASSPC.DLL - The dynamic link library that is required to enable Virtual Key for the Internet Mail client and other non-web clients.
    RPAEDIT.EXE - An editor application for editing Virtual key Accounts as well as viewing and deleting sites from the Virtual Key Site List that is created by Virtual Key when accessing secure sites.
    RPAUI.HLP - Help for Virtual Key features.
    VKUNINST.DLL - An uninstaller program for Virtual Key.
    RPAINFO.TXT - This file.
    As I only access Compuserve through the proprietary CS3 front end, removing Virtual Key has had no impact on my Compuserve mail system and iTunes is now working perfectly.
    I hope this information might be of some use to others in the future!
    Steve

  • Cannot access iTunes Store - "connection timed out" or "secure connection failed" issues.

    If you are having problems connecting to the iTunes Store to:
    (a)     activate a new iPod, iPhone or iPad; or
    (b)     re-activate an existing iPod. iPhone or iPad after upgrading the OS for the device,
    then hopefully this article will assist.
    It is assumed that have encountered the following problem. When you connect your device to your PC the device is recognised by iTunes, but the main window simply displays the name of the device (e.g. iPad). The progress bar at the top says "accessing the iTunes Store", but it stalls and eventually there is an error message saying something like "connection timed out".
    There are a number of variants of this problem, but the common thread is that your device is unable to access the iTunes Store to authenticate a new device or after upgrading the OS on an existing device.The first recaction is to check that your Internet connection is ok and that that "itunes.exe" a not being blocked by your Windows or third party firewall settings, but the problem persists.
    Having recently experienced this problem and scouring the Internet for a solution, I eventually solved it using the following approach:
    (a)     Check that you are connected to the Internet (i.e can browse the web).
    (b)     Open iTunes and choose "Run diagnostics" from the help menu and then select the "networking connectivity" option (uncheck the other options) and click "next" twice. A report will show the results with a "green" or "red" dot next to each item. You should see a "green" dot next to the first two items ("Network interfaces verified" and "Internet connection verified"). However there will probably be a "red" dot next to the third item "Secure link to iTunes Store verified". 
    The important thing to note is that a secure connection could not be established. This is an indication that your wireless security is the problem. It does not satisfy the security level expected by the iTunes Store. It seems that an unsecure connection or one using outdated encryption (such as WEP) is no longer sufficient for the iTunes Store. This may be why the problem has emerged with the most recent versions of iTunes. The now widely used wireless encryption standard WPA or WPA2 is expected.
    So you need to check your router wireless security settings and, if you have a PC that uses a wireless connection to the router, make sure its settings  match. The following is a guide bearing in mind that there are many different types of routers and Windows OS.
    Router
    TIP: If you have a wireless connection from your PC to your router, then check your PC wireless security options first to see that "WPA" or "WPA2" are available (see below) as it will be a pain to change your router settings only to discover that your PC does not have the same options.
    (a)     Most routers can be accessed using your web browser by typing in the router's address (e.g. http://192.186.1.1). If you don't know the address look at the mannual that came with your router as it will tell you how to do this.
    (b)     Once your browser displays the router interface you may be prompted for a username and password. These may be the default factory or ones that you have created previously. If the username or password has not been changed, but you don't remember of know what they are again go to the mannual that came with your router as it will have that information.
    (c)     Assuming that you are able to access your router interface, look for the "wireless" tab or menu and a sub-menu or option for the "security settings". They'll be there somewhere. Once you find the security options you can select the encryption level. As stated above, you should choose "WPA" or "WPA2". You will then be asked to create a network key which can be anything with the required number of letters and/or digits.
    (d)     Once your finished write the settings down (including the key) as you will need them for your PC if you have a wireless connection to the router. Save the changes (if prompted to do so) and re-boot your router.
    PC Wireless
    (a)     Again the appoach that you need to take will depend on your OS (XP, Vista or Windows 7), but generally speaking if you go to the "network" on your PC there will be the option to highlight it and right click or choose a "properties" item. I vaugely think this can be done in XP by right clicking the wireless icon in the taskbar and navigating to the dialogue box that shows your network. In Windows 7 you will need to go to the "Network and Sharing Center" and then choose "Manage wireless networks".
    (b)     At some point (sorry to be vauge) you will find the wireless network security options for your network. Select the same level of encrytion ("WPA" or "WPA2") and type in the same network key that you chose for your router. Save the changes and your wireless connection should come to life. If not then make sure that you have put in the correct settings before freaking out.
    Back to iTunes
    Once you are connected to your router again (wirelessly or by lan), then plug in your device and open iTunes. As before it will try to access the iTunes Store, but hopefully you won't have any problem establishing a secure connection and you'll be up and running.
    Best of luck!      

    Something is still blocking iTunes, do you have any other firewall installed?
    When you say you removed Norton, to you mean you uninstalled it. An uninstalled Norton security product can still bock iTunes as some of it is left behind.
    Several people have found that using the Norton Removal Tool to remove all traces of Norton fixes this problem.
    http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDo cument

  • Help with Itunes store connection

    Hi
    I have recently downloded version 7 of Itunes but am having problems accessing the Itunes store when I click on it the following error message appears
    Itunes could not connect to Itunes Store. The network connection was reset make sure your network connection is active and try again.
    Please help

    Hello
    I had exactly the same problem. I tried all of the above suggestions but the problem persisted. I contacted my ISP (Tiscali) and got this response from them. The first suggestion worked for me after I had rebooted. The steps must be performed in sequence:
    Step : 1 Check SSL & TSL settings
    Step : 2 Add port 80 and 443 if you have installed Norton Internet Security
    Step : 3 Add "ituneshelper.exe" to the list of allowed application, if your computer is installed with Windows XP Service Pack II
    Step : 4 Perform some advanced troubleshooting steps
    # Step 1 : Ensure the SSL and TSL are checked #
    1. Start Internet Explorer.
    2. Click Tools/Internet Options
    3. In the Advanced Tab scroll down to Security and make the that SSL 2.0 and TSL 1.0 are checked.
    # Step 2 : If your computer is immunized with Norton Internet Security #
    If you are using iTunes 6.0.4.2 and have Norton Internet Security installed then make sure that Ports 80 and 443 are added. You can perform the following steps to add the ports:
    iTunes must connect to the Internet to download music from the Music Store or get CD track information from CDDB. Norton Internet Security or Norton Personal Firewall may block iTunes from doing these things.
    To set up Norton Internet Security or Norton Personal Firewall to allow iTunes to connect to the Internet, check for a program rule for iTunes. Set the rule to permit all. If no program rule exists for iTunes, add a rule.
    To check for an existing program rule for iTunes
    1. Start Norton Internet Security or Norton Personal Firewall.
    2. Click Personal Firewall.
    3. Click Configure.
    4. On the Programs tab, scroll through the Manual Program Control window until you find iTunes.
    5. Do one of the following:
    * If you find iTunes, then verify that the Internet Access setting is Permit All. If it is set to Deny, then set it to Permit All.
    * If you do not find iTunes in this list, then you must add a program rule to allow iTunes to access the Internet.
    To add a program rule for iTunes
    1. Open Norton Internet Security or Norton Personal Firewall.
    2. Click Personal Firewall.
    3. Click Configure.
    4. On the Programs tab, click Add.
    5. In the Select a program window, browse to iTunes.exe.
    6. Click Open.
    7. In the Program Control window, click Permit All, then click OK.
    8. Repeat steps 4–7 for iTunesHelper.exe.
    9. Click OK.
    # Step 3 : If you are using Windows XP Service Pack II : #
    In case you are using Windows XP Service Pack II then make sure to unblock the ituneshelper.exe. Please perform the following steps:
    1. Start Control Panel - > "Security Center".
    2. Selected firewall/program permissions, scrolled down to the "ituneshelper.exe" and changed the pull down menu from block to allow.
    # Step 4 : Perform Advanced Troubleshooting steps #
    In case issue persists after performing all the steps, I request you to visit the following link and perform some advanced steps:
    http://docs.info.apple.com/article.html?artnum=300870
    Note: The link above will take you to a non Tiscali's Web site. Tiscali does not control and is not responsible for information outside of the Tiscali's Web site.

  • Slew of Problems with iTunes--Bonjour Service, Ipod Touch Recognition, iTunes Store Connectivity

    As per the title, the problems are getting quite serious and annoying.
    I have an issue with the Bonjour service not being recognized (mDNSresponder.exe doesn't appear to be running) and consequently sharing not working, an inability to connect to the iTunes store (as shown in the above diagnostic report), and an inability for iTunes or my laptop to recognize the iPod Touch. On any other PC here, it's perfectly fine.
    The following is a diagnostic report with conflicting information:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    ASUSTeK Computer Inc. N61Jq
    iTunes 10.6.0.40
    QuickTime not available
    FairPlay 1.14.34
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 2.0.2.0
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 003CAB9C0F41E018
    Current user is not an administrator.
    The current local date and time is 2012-03-17 10:49:31.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD Radeon HD 6570M/5700 Series
    **** External Plug-ins Information ****
    Plug-in Name:         mmkeys.dll
    Plug-in Loaded:      Yes
    Plug-in Version:      Unknown
    Plug-in File Version:              Unknown
    Plug-in Path:           C:\Users\Milan\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins\mmkeys.dll
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {5D75EB69-A527-4AED-B6A8-3139B2AB4F1E}
    Description:            Microsoft Virtual WiFi Miniport Adapter
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Wed Dec 31 19:00:00 1969
    Lease Expires:       Wed Dec 31 19:00:00 1969
    DNS Servers:        
    Adapter Name:        {CD25755F-0D10-4EA0-9C72-A488B6BA4434}
    Description:            Intel(R) Centrino(R) Advanced-N 6200 AGN
    IP Address:             192.168.1.136
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Sat Mar 17 09:41:08 2012
    Lease Expires:       Sun Mar 18 09:41:08 2012
    DNS Servers:         192.168.1.1
    Adapter Name:        {1867589A-E290-4BB5-BCCD-A89F57BA7C93}
    Description:            Bluetooth Personal Area Network
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Wed Dec 31 19:00:00 1969
    Lease Expires:       Wed Dec 31 19:00:00 1969
    DNS Servers:        
    Adapter Name:        {DAFC4586-8644-495B-A4F9-41C555FB9994}
    Description:            Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Wed Dec 31 19:00:00 1969
    Lease Expires:       Wed Dec 31 19:00:00 1969
    DNS Servers:        
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2012-02-27 20:13:16.
    **** Device Connectivity Tests ****
    iPodService 10.6.0.40 (x64) is currently running.
    iTunesHelper 10.6.0.40 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller.  Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34.  Device is working properly.
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number:       6U846T8B3R0
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    As you can see, there are many problems here. Quicktime is apprently unavailable, when it's installed. iTunes doesn't recognize me as an administrator, when the account is indeed an admin (and can perform administrative actions).
    Connection to the iTunes store is unsuccessful, when iTunes is enabled in the windows firewall. All the services iTunes needs to run, are running successfully. The sole exception being Bonjour, which iTunes doesn't seem to realize is running. I've verified the service to be running, and have restarted it. Additionally, mDNSresponder.exe is not running under task manager. Manually starting it from Bonjour's file directory doesn't work, either. I've changed my "hosts" file, and still no luck. I've also changed a couple of Internet Explorer internet properties, and the unsuccessful connectivity doesn't change. I've reinstalled the whole line of Apple software, without a change in results. Reboots are just as unsuccessful.
    Ultimately, my problem is neither iTunes nor Windows recognizes my iPod Touch, whereas my old Nano used to work fine. On other computers, iTunes is fine. The problem is on this one, and whether it's an Apple or Windows problem, I don't know. Hopefully someone here can help me out, as I would be immensely appreciative.

    One step forward?
    I'd like to doublecheck something you mentioned earlier:
    I've verified the service to be running, and have restarted it. Additionally, mDNSresponder.exe is not running under task manager.
    When you were in the processes tab, did you have "Show processes from all users" checked, as per the following screenshot? (mDNSresponder.exe runs under SYSTEM, so you don't see it in there unless that box is checked.)

  • Cant connect to itunes store, connection timed out.

    hey guys, i need your help. ive tried everything apple says to do on its support page. i keep getting the connection timed out error. my internet works fine.
    thanks, erika
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    TOSHIBA Satellite A205
    iTunes 9.1.0.79
    QuickTime 7.6.6
    FairPlay 1.7.16
    Apple Application Support 1.2.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.0.0.102
    Apple Mobile Device Driver not found.
    Bonjour 2.0.0.34 (214.3)
    iTunes Serial Number CC777F9451E503A0
    Current user is not an administrator.
    The current local date and time is 2010-04-18 19:42:18.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.1.0.79 is currently running.
    iTunesHelper 9.1.0.79 is currently running.
    Apple Mobile Device service 3.0.0.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {9C24489D-25CA-488F-B857-891022864685}
    Description: Atheros AR5007EG Wireless Network Adapter
    IP Address: 192.168.1.100
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun Apr 18 19:30:21 2010
    Lease Expires: Mon Apr 19 19:30:21 2010
    DNS Servers: 204.111.1.35
    204.111.1.35
    137.118.1.32
    Adapter Name: {BCBE8836-6689-4801-B2B1-94219398E4C7}
    Description: Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: Yes
    HTTP Proxy: 127.0.0.1:5555
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Disabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    An unknown error occurred (-9808).
    iTunes has never successfully accessed iTunes store.

    This worked for me. (after trying EVERYTHING in discussion boards, online AND speaking to iPhone support - who couldnt help)
    Open Internet Explorer. Go to "Tools" menu, Internet options, Connection Settings, Lan Settings,
    -Check Automatically detect settings
    -Uncheck "Use a proxy setting..."

  • TS1368 Itunes store fail

    Cannot connect to the itunes store on my iphone 4s, no error message just opens app and then closes

    It seems everyone is having trouble with the app store atm, I got this error on my pc while trying to login:
    Never seen this error before and a google search also brought up nothing.

  • TS1368 Itunes store not working

    Windows shuts down itunes when I try to connect to the itunes store... ***?

    Is that with an "iTunes has stopped working" message?
    If so, just in case, try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

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