TS1368 Itunes store upgrade

I can not read the song titles on the new itunes store upgrade. The titles are unclear and overlap. The old version worked fine.
I'll have to switch to amazon. Can anyone help?

Are you using a proxy or a VPN to connect to the internet? If you are, this is possibly the reason why. I suggest using anothe connection which is not a proxy.

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TS1368 Itunes store fail

Cannot connect to the itunes store on my iphone 4s, no error message just opens app and then closes

It seems everyone is having trouble with the app store atm, I got this error on my pc while trying to login:
Never seen this error before and a google search also brought up nothing.

TS1368 iTunes Store unknown my id apple on my computer

I Have problems iTunes on my computer my id apple keep say unknown error I can get in Id my apple no problem I can get in iTunes through my iPhone but just can't in iTunes Store account my computer I had update iTunes latest

I Have problems iTunes on my computer my id apple keep say unknown error I can get in Id my apple no problem I can get in iTunes through my iPhone but just can't in iTunes Store account my computer I had update iTunes latest

TS1368 Itunes store not working

Windows shuts down itunes when I try to connect to the itunes store... ***?

Is that with an "iTunes has stopped working" message?
If so, just in case, try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message

TS1368 Itunes Store trouble :/

I can't get onto the itunes Store. It says it's loading for awhile... then says can not connect in the united states or something like that. IDK what to do.

me as well. trying to do stuff with my kids ipods and it wont let me update any apps and keeps saying cannot connect to itune store. then on itunes i cant even log out, a message says to check my connection and my connection is fine. then it says try again later

TS1368 Itunes store connection

hi,
i cannot connect my itunes store. my connection is good and i tried to connect it again and reinstalled but still it is not working.it is the latest version and my windows 7 is up to date. please solve my problem.

Well after several tries at removeing and re-excepting itunes in firewall, still not able to log on.
But if I turned off the firewall completely, than I was able to log into itunes store.
This was not an issue till this last update that changed itunes in more ways than one.
In the firewall I had allowed ring tones. That worked as well.
Hope this helps others with the same problem.

TS1368 iTunes Store

I click iTunes store, the bar fills up to the max, but then just loads for the longest time and eventually shuts off. What is wrong?

iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646
Long thread on security code error with some things that worked for some people - https://discussions.apple.com/thread/2045791
when i enter my security code for my credit card it says its invalid - https://discussions.apple.com/thread/3798384

TS1368 itunes store makes music suggestions to me but it only plays 9 seconds of the song. my itunes is updated to current version. Dont know how to fix it. guess i wont be purchasing any more music suggestions.

Itunes store only plays preview of a song for 9 seconds

Edit > Preferences > Advanced > Reset Cache.
Reboot router and PC.
Try again.
tt2

TS1368 why can't i purchase tunes from itunes store

After i have signed into the itunes store with my apple id and password, i can't purchase any tunes. When i try to, it ask for my apple id and password again. Whe i supply this information AGAIN, i get directed to a page that ask me 2 security questions. I do not know the answers to the questions, because i have never set up any security questions for purchasing tunes fron the store. I have had no similar problems in the past, at least not until this latest itunes store upgrade.

Hello there, Geri-Lynn.
The following Knowledge Base article provides some great steps to follow to troubleshoot the issue you're describing:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Specifically:
Troubleshooting on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
Additional Information
If the steps above did not resolve your issue, be sure that your specific alert is not listed in iTunes: Possible iTunes Store errors. Then, if your issue is still unresolved, follow steps in iTunes: Advanced iTunes Store troubleshooting.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

My already purchased, downloaded, and stored album or song in the Music from iTunes Store does not display already purchased in New Releases, Top Tens, Genres. Why did I purchase this again from the same album??

This has happened more than 38 times so far, and its still not fixed within iTunes store, upgrade or the latest version of software. For an example, I have in the Top Tens, section Country number 28 this week Keith Urban with For You from the Act of Valor movie soundtrack which displays $ 1.29. Now again upon just searching on the iPhone 4s with the app Itunes, with the keywords Act of Valor, top results show on display Action & Adventure Act of Valor Movie and Keith Urban, For You Act of Valor $ 1.29.
Now right below with Albums, Various Artists, Act of Valor I selected it displays 1 For You "Downloaded"
Pretty screwed up if you ask me!!

really? no answer in a month? no one can help to resolve with a setting ?

TS1368 Cannot Connect to iTunes Store on iPhone 4 since upgrading to IOS 6

Have read several threads on this - none of the suggestions have worked. Losing my patience w/ this update - fixing iTunes Match was a nightmare that required me to restore my phone twice. Typically I use a feature in Slacker or SiriuxXM where you can purchase a song from iTunes via a direct link in one of those apps. This no longer works, nor does using the "Search" feature in the iTunes Store app. My settings are correct - though the nonsense of having an iCloud ID and a Store ID no doubt has something to do with this. Has anyone been able to resolve this using any technique other than manually changing the date and time in settings to 5 years in the future then setting it back (because this has not worked).
Thank you.

Refere to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

Just installed the latest upgrade for iTunes. Cannot open iTunes store?

Just installed the latest upgrade for iTunes. Cannot open iTunes store?

Hey there Ray Neilson,
It sounds like you are able to open iTunes but cannot access the store. I recommend the troubleshooting from the article named:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Note: The hosts file may be blocking the iTunes Store.Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
If the issue persists, try the troubleshooting in this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
All the very best,
Sterling

Cannot connect to the iTunes Store from my home network since I upgraded to ios 6

I own an iPad 2 and recently upgraded to ios 6. Since then, I cannot connect to the iTunes store from my home network. I can navigate any other site and access any other application. I can even reach the iTunes store through My Personal Hotspot and through my office network.
Has anyone experienced something similar? My network carrier is Telmex and I know for sure, they block port 25. Any guess on whether there could be a setting impeding connection?
Help!!!

Hi Nickey,
If you are having difficulty connecting to the iTunes store from your PC there are a number of things you can try to get connected again. Details are available in this article -
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I see you have already checked to make sure your system and other software is up to date, but there are plenty of ways to continue from there.
Thanks for using Apple Support Communities.
Best,
Brett L

Unable to connect to the itunes store on my laptop after upgrading to ios 7.

I have Windows XP - Service Pack 2 and after upgrading my itunes to ios 7, I am unable to connect to the itunes store. Every time I click on the itunes store I receive a message that says "itunes could not connect to the itunes store. An unknown error has occurred (0x80092013). Make sure your network connection is active and try again." Every other device in my house is hooked up to the internet and I am having no problem browsing the internet on this computer. I tried completely uninstalling all itunes and apple software from my computer and re-installing it and nothing has helped. Any advice?

Hey HeatherBanker!
Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Since upgrade to ios6 l have been having problem with wifi connection and connecting to App Store and iTunes store

Q since upgrade to iOS6 l have been having problem with wifi connection and getting into App Store and itunes

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1368 Itunes store upgrade

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