TS1368 My ipad is frozen. I can't even switch it off. What can I do?
I tried to download an app and a pop up window came up saying "unable to download application" I have the option to click on "done" or "retry" but neither responds. I have tried to switch my ipad off, but I can't slide to power off. I can't even Slide to unlock the ipad. I have tried syncing my ipad on my computer and deleting the app, but it doesn't change anything.
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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My iPhone 4s doesn't work. i can not swipe to open it or to even turn it off. what can i do??????
my iPhone 4s doesn't work. i can not swipe to open it or to even turn it off. what can i do??????
I would attempt a reset. This is done by holding both the powerbutton and the home button for about 10 seconds for it to restart.
When it boots back up, test the issue. If the issue persists, I would then recommend a restore through iTunes on a computer, set up as new, and test again. If it's now working, i'd recommend to restore from your last back up see if it resolved your issue.
Hopefully the first reset solves it, in most cases it does.
Regards -
The message "i cloud backup needed" is stuck on ipad screen. Cannot switch device off. This happened after going to itunes and backing up as instructed. How do I clear this message from the screen so that I can use my ipad.
Perform a Reset..
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
My iPad has frozen in Safari & is showing a pop-up - what can i do?
I just went into Safari & got this window + a pop up that says it is from"http://www.prizegiveaway.org" & I should click on "OK" to claim the iPhone 4s i just won (yeah, sure)
but I can't move to any other window, or to any of my bookmarks. I've tried closing down & restarting but it is still there.
Mail, facebook etc are still working
any ideas??Try clearing Safari's cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History (you might also want to turn off pop-ups to try and stop it happening again)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
My iPad 2 camera is not working even after factory reset, what can I do??
Ever since I've had an update for my iPad As I've had this for nearly 2 years now and I have tried everything to fix this camera, including a factory reset and nothing has worked.. Please help me!!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download -
My iPod says that it needs an iCloud backup and it hasn't been done in 3 weeks. However, it will not allow me to do anything.. It won't even let me turn it off. Please help! Thank you!!!
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then go to Settings>iClould Storage and Backup and manually make an iCloud backup -
My i pod touch crashed and is displaying a blank yellow screen and won't turn off what can i do?
My I pod crashed and now displays a blank yellow screen i can't switch it off what can I do.
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?
Hello there, Gina1964.
The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
HT1212 my ipad seems frozen I can't enter the passcode or turn it off what can i do?
my ipad seems frozen I can't enter the passcode or turn it off what can i do?
Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost. -
tried to run ios5 upgrade, get unkown error 0xE8000065 and now ipad does not work at all and is frozen can not even switch off
Try a hard reset and go from there. You might try a manual install (using DFU Mode), as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My iPad is saying it hasn't backed up for two weeks but when I plug in and is attached to wifi with screen locked it doesn't clear it? iPad is in effect frozen, I can't even turn it off and on again
Bec M wrote:
Found the answer! Hold down home and power button at same time and ignore red slider button
That is called a Reset...
http://support.apple.com/kb/ht1430 -
help please..frozen ipad, cant even switch it off. have connected to main computer and delelted offending app but its still showing the same query on ipad!
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
I recently updated my iPad to iOS 8 and still checking on the settings. When I happened to swipe on my screen for too long, it zoomed and I can no longer see what's on it. I can not even unlock it. I can not use my iPad anymore. What shall I do?
Try double tapping with three fingers and see if that reduces the screen image. If it does, unlock the iPad and go to Settings>General>Accessibility>zoom>Off. If double tapping with three fingers doesn't work, try triple tapping the home button instead.
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AirDrop is not working properly on my Ipad mini, it doesn't have the accept button. What can I do?
AirDrop is not working properly on my Ipad mini, it doesn't have the accept button. What can I do?
What are you trying to AirDrop to? Another iOS device or a Mac?
Check out this tutorial for getting AirDrop setup as well as the system requirements...make sure your devices all meet the stated requirements.
http://9to5mac.com/2015/01/24/yosemite-ios-8-how-to-set-up-and-use-airdrop/
See this as well:
Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support -
I have activated the passcode lock on my iPad sometimes ago and now I foregot it, I entered several passcode but non was correct, now the iPad nis disabled and would not connect to the iTunes. what can be done to unlock my iPad?
If you've forgotten the passcode then you will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
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