TS1368 My iphone and my ipad will not connect to itunes. I believe this has started after the last i tunes update
when I try to connect to itunes I keep getting a message on my Iphone and Ipad that says Can't connect to itunes. It connected before last itunes update I believe. I had paid for a game and the game will not let me play it now.
Nana06 wrote:
when I try to connect to itunes I keep getting a message on my Iphone and Ipad that says Can't connect to itunes. It connected before last itunes update I believe.
You get this message in iTunes on your computer or on the iPad itself? Did you try quitting iTunes, and restart your computer?
I had paid for a game and the game will not let me play it now.
Not connecting to iTunes should have no bearing on not being able to use an app on your iPad - assuming that the app is actually on your iPad. What happens when you try to play the game? Did you try deleting it and reinstalling it? Did you restart your iPad or reboot the device?
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Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.
Hello wedge60,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for OS X
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
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Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Thank you for contributing to Apple Support Communities.
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- Restore from backup. See:
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i updated my 3g to new 6.0.1 and now it will not connect to itunes
Connect your iPad to your computer and launch iTunes to recover your device: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Ipad will not connect to itunes after reset
I did a complete erase and reset on my first generation IPad. Now it is asking to connect to itunes, but will not connect. I have checked the itunes connection with another device ( ipod), and it is working. tried restarting both computer, and ipad ( power down) but no difference. any ideas would be appreciated.
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Hellppppp!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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Try another cable and anothen computer if necessary. Also
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Apple Retail Store - Genius Bar
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