TS1368 My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.

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    I have followed almost every step mentioned on forumns. I have upgraded IOS to 6. But I just cannot connect to iTunes from my iphone 4s. Everything else like WiFi, 3G etc works perfectly. I can even connect to App Store to download applications.
    Does anyone have a magic trick to make it work?. I dont want to try Restore unless its a last resort..

    "is this just a scam by itunes not to engage with problems?"
    Of course not.
    http://www.apple.com/support/contact/

  • When I try to install an App I get the message... can not connect to itunes???

    I have been trying to install APPS today and have been unable to... up to now it has been fine... but today... I get the message that "cannot connect to iTunes.  I do not know why  and how can I fix it?

    I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.

  • I cant open my itunes on windows7 and when i try to sign in apple id, he shows that cannot connect to itunes store, unknown error occured (0x80090318), please help me

    help me...

    Hi ashraf_8900,
    Welcome to the Apple Support Communities!
    I know that it can be frustrating when you cannot open iTunes or sign in with your Apple ID. There may be a few different troubleshooting steps I would recommend. I would first recommend that you completely uninstall iTunes and all of its related components in the correct order, however. Please use the attached article for information and instructions on removing iTunes from your computer. Once removed as described in the steps below, please install fresh and test. If the issue continues, please let me know.
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
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    Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
    Happy holidays,
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  • TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

    When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

    I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work.  i can't find an automatic update of time zones on my itouch to turn this off.

  • TS1398 I still can't update my apps. Continues to say cannot connect to ITunes store. Everything else using Internet works fine. How can I fix this?

    I need help. I cant update my apps because of I cannot connect to iTunes store. I have tried all suggestions with no success.  

    Ok, I found a solution that worked for me when trying to connect to the iTunes store by tapping the "update" button in the "App Store" app on my iPad 2. Before the solution was implemented I'd always get the error message "cannot connect to iTunes store". Once the solution was implemented I now can connect to iTunes using the "update" button in the "App Store" app and I get the normal message "All apps are up to date". The solution is this:  go into Settings, then General, then scroll to the bottom where it says Date and Time. Tap Date and Time and then turn OFF Set Automatically. When you do that a new option will be added that says Set Date and Time. Tap it. You'll now get a drop down feature. Set the Date AHEAD 2 YEARS. The Time you can leave alone.
    Once you do that you might get a bunch of reminders and messages that your apps and stuff haven't been updated in two years. Click cancel or close on each of those messages or reminders. Now go back into Settings, General, Date and Time, and turn Set Automatically back to ON. Reboot your iPad. Open the App Store app again and go to the Update button. It might ask you to log back in to your iTunes account. It should now work. If not, close the App Store app completely and open again and try the update button. Hope this helps.

  • TS1368 On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store

    On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store any advice

    Okay than this definitely was not Apple. Apple support techs never have access to your mouse. It sounds like this company installed some software on your Mac. It is hard to tell what their intentions are but just assume in these situations that all your data was compromised. Possibly all your online accounts have been compromised such as social networks, banks, etc.. The smartest thing to do would be to change all of your passwords and reinstall OS X on your Mac. It sounds extreme but that's what happens when a 3rd party company gains control of your computer.
    -Zeph

  • HT1689 Cannot install updates as get message Cannot connect to iTunes Store each time I try. Have updated to ios6 and can download

    Can anyone explain how I can install updates for the apps on my iPhone when I keep getting the message 'Cannot connect to iTunes Store', yet I can view music & films and still download new apps?

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    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
    If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
    How to Solve the Problem of An iPad App Download Stuck on “Waiting”
    http://ipadacademy.com/2012/06/how-to-solve-the-problem-of-an-ipad-app-download- stuck-on-waiting
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    •  Log out of your iTunes store account.  Go to Settings > Store > Sign Out Then press the Home button.
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    • After restart, the Waiting should be gone.
     Cheers, Tom

  • My daughter and granddaughter both have the same model iPhone.  I can text my granddaughter but when I try to text my daughter I get the message that she is not registered at iMessage, but I know that she is and gets texts all the time. What do I need to

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  • When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working

    When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working including download of Apps and browsing.

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  • TS1368 Message cannot connect to iTunes store appears on iPad. How do I fix?

    Every time I click on the app store or iTunes apps the message "cannot connect to iTunes store" appears. Can anyone advise how I fix this problem. I have recently reset all settings and registered a new apple id.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
     Cheers, Tom

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