TS1368 On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store
On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store any advice
Okay than this definitely was not Apple. Apple support techs never have access to your mouse. It sounds like this company installed some software on your Mac. It is hard to tell what their intentions are but just assume in these situations that all your data was compromised. Possibly all your online accounts have been compromised such as social networks, banks, etc.. The smartest thing to do would be to change all of your passwords and reinstall OS X on your Mac. It sounds extreme but that's what happens when a 3rd party company gains control of your computer.
-Zeph
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Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
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PLEASE HELP APPLE! -
Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?
Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari -
I am trying to download a free app to my iPhone 4, but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option is to hit OK which achieves nothing. How can I connect to the store?
Might be help for you here > Can't connect to the iTunes Store
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I am seeking help urgently.
Paul, Mombasa, KENYA.You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.
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See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
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I have problem on using google earth on my iPad and my MacBook Pro
All the time I received the message cannot connect to serverSometimes the sign-in process goes kablooey for whatever reason. It can usually be remedied by tapping the options icon (the cogwheel out in the project selection user interface; upper right) > My Account. Sign in that way and you should be able to get everything going again. I just did it on my Google Nexus 7 2013 with no problems.
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Generate another of those errors, and click the "Click here" link in the error message box.
What modname and modver do you see for the error? (Precise spelling, please.)
If the error is a BEX and you thus aren't seeing a modname or modver, let us know what P1 through P9 items are being listed for the error. -
As I've already mentioned, I can't connect to iTunes or the App Store, the same message appears every time: "Cannot connect to the iTunes Store". I downloaded a few apps before I connected my iPad Mini to my Computer. I started doing an update that was about 9 or 10 hours long, somewhere around that time, and I unplugged it about halfway through the update and since then I've not been able to get onto iTunes or the App Store. I checked to see if I could continue the update but when I looked on iTunes again, no updates appeared. On my iPod Touch 4th Generation, everything works absolutely fine and it is logged into the same Apple ID. I've tried resetting my Network Settings, logging into someone else's Apple ID, connecting to a different Wifi, changing the DNS settings to 8.8.8.8, rebooting my Computer and iPad and changing the HTTP Proxy to Auto. Is there anything else I could try or am I just overlooking something? I would really appreciate it if someone could help me out here, thanks!
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
Hi please could u help me connect to iTunes again since synced with my sister laptop I can't use iTunes. Thanks
Did you check the security software settings?
iTunes: Troubleshooting security software issues -
"Cannot connect to the iTunes Store. An unknown error has occurred."
See:
Can't connect to the iTunes Store
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