TS1368 One Apple ID will connect to the store, another will not

I have two Apple IDs due to a mistake I made a while back. I have purchased music on both accounts so I was attempting to authorise them both. One of them works, but the other gives me an error saying that it can't connect to the itunes store. Any ideas?

I've reset the AppleID like three times and I don't think that is the issue. My other laptops are able to access iTunes with the current password. We've also tried resetting the phone completely and still it will not recognize the password, allow access to the internet or App Store. The only thing the phone will do is make and receive calls and texts. All the other functionality seems dependant on having the AppleID which the phone will not accept when I enter it over and over and . . . . .I think I'm just going to bring the phone into a store tonight while I run an errand. Do you think they will be able to resolve the issue. I do have protection on the phone, but it seems like an OS issue and not the actual phone. Your help is appreciated.

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