TS1368 Purchase of Office 2010 from app stroe

I recently purchase this office 2010 app from the app store.  IT IS IN RUSSIAN A LANGUAGE I DO NOT SPEAK. 
i would like a credit please  Your receipt No.158039544378

Office 2010 is a Mac program. There is no iPad version. Also, you're not addresing Apple here. This is a user-to-user technical support forum. Apple doesn't participate. Use the Contact Us link at the bottom right of every page for contact information for Apple.

Similar Messages

  • I am trying to purchase os x lion from app store. Getting a response saying I need 2GB memory available but I have at least 40GB free space??

    I am trying to purchase os x lion from app store. Getting a response saying I need 2GB memory available but I have at least 40GB free space??

    Memory = Ram, the 40G free space you are referring to is hard drive storage space available, 2 very different things.
    In order to run Lion you MUST have at least a Core 2 Duo processor and 2G of Ram, to find out whether you qualify (and it seems as though you don't) go to
    Apple>About this Mac: you will be able to see the processor type and Ram installed thus
    If you have less than 2G of Ram you can install more, if however you have a Core Duo (instead of Core 2 Duo) you can not run Lion.

  • TS2446 hi my apple id has been disable, as i has purchased more than 1000$ from app store and i have to update my apps and also i have planning to purchased more apps i will be appreciate if you activate my apple id. i am impatiently waiting for new iphon

    hi
    my apple id has been disable,
    as i has purchased more than 1000$ from app store and i have to update my apps and also i have planning to purchased more apps i will be appreciate if you activate my apple id.
    i am impatiently waiting for new iphone.
    i hope to buy many apps with this apple id and enjoy  them
    Viva Apple

    These are user-to-user forums, you are not talking to Apple here.
    Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Office 2010 from pc to mac? possible?

    Ok so i have been a windows user for years, i recently decided to purchase a mac. so far so good but i was wondering if its possible to transfer the microsoft office 2010 license to my mac without having to purchase the software again. I wont be using office on the pc anymore. and even if i do i have 2 licenses.
    i called microsoft but their only answer is basically to purchase office for mac.(i expected this answer since they want to make the money)
    maybe someone knows how to do this. maybe its just not possible. please comment.

    The response is accurate. If you want to dedicate to Mac moving forward it would not hurt to call MSoft and ask if you can "surrender" your Windows version and pay (or for free) get a Mac Copy. Sometimes they are very friendly at these companies. This worked with Adobe for me when move Acrobat Pro from Win to Mac.
    I am very spoiled with Office at my age unfortunately so the open source programs simply don't appeal to me. I pray for the day that Apple's offering of Pages, Keynote, and Numbers are so fluid I can dump M$ yet still waiting for that.

  • Office 2010 from template

    Just downloaded the eval version of 9.0.1 to try it out.
    I figured I'd start with something easy, from a Template. Office 2010 seemed like a good candidate.
    I installed Office 2010 on a clean machine, then generated the virtual app using the template.
    But when I launch the .exe (even on the same machine where I created it), I get "Microsoft Office Professional Plus 2010 - The application was unable to load a required component: MSVCR90.DLL. Please contact the publisher of this application for more information."
    Any ideas?

    Originally Posted by michelsr
    Just downloaded the eval version of 9.0.1 to try it out.
    I figured I'd start with something easy, from a Template. Office 2010 seemed like a good candidate.
    I installed Office 2010 on a clean machine, then generated the virtual app using the template.
    But when I launch the .exe (even on the same machine where I created it), I get "Microsoft Office Professional Plus 2010 - The application was unable to load a required component: MSVCR90.DLL. Please contact the publisher of this application for more information."
    Any ideas?
    Hi,
    Have you found a solution to your problem? I have exactly the same.
    Cheers,

  • By mistake i just unistall ms office 2010 from install/uninstall kindly help me

    Hello,
    my self manan patel
    i have bought new laptop on january ( Intel 2nd Gen Core i5 i5-2410M / 2.3 GHz )
    by mistake i have uninstalled microsoft office 2010
    kindly help me that how can i activate again...
    looking for help...
    thanks in advance

    your MS office must be a starter edition which is a promo pack by Microsoft. there is no re-installation allowed for this pack, its one time install only and for test and experiance. if you like it, you need to buy full version from Microsoft.com.
    if you purchased full MSoffice with machine(its written on the box if its full or starter only); you get the option to re-install it using media shipped with computer. try visiting HP recovery manager and select application installation. if you have full version, possiblity of option available there to re-install it again. 
    Regards,
    WW
    “I am an HP Employee“
    ***** Click the KUDOS star on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

  • Cannot reset office 2010 from uninstalled AD RMS server

    Hi;
    For test purposes i was installed and successfully deployed RMS server few mounts before. (2008 R2) (windows7 office 2010)
    But cuz of it doesnt work on portable devices we decide to cancel that project.
    But now problem is my clients office programs still tries to connect my old server.
    i was tried that http://social.technet.microsoft.com/wiki/contents/articles/7697.ad-rms-troubleshooting-reset-the-client.aspx
    article but every time i delete DRM folder contents and other registry keys, every time when any office program opens recreates that old server parameters. and office not able to use restrict permissions. I was checked 3 times already all my gpo s (maybe
    it took it from gpo ) but not there too
    If any one has any idea could be perfect.
    Thanks in advance.

    Have you registered SCP during ADRMS installation?
    You can view if SCP is still registered in your AD Forest/Domain using ADSI Edit or LDP. Connect to the configuration container in ADSI Edit and navigate the following nodes: CN=Configuration [server name], CN=Services, CN=RightsManagementServices, CN=SCP.
    If it is still registered, use DScpRegister.exe tool included in the RMS Administration Toolkit to remove it.
    Did my post help you or make you laugh? Don't forget to click the Helpful vote :) If I answered your question please mark my post as an Answer.

  • Trying to install office 2010 from a disc,

    I recieved an educator's special on Micorsoft Office 2010.  I am able to install on two computers.  My school system gave me a back up disc to install on a second computer.  The computer I am trying to install on- macbook pro 2012 computer is not reading the disc. any help would be appreciated.

    Office 2010 is for Windows Not Mac. No wonder you are having problems installing it. you are using the wrong OS or the wrong version of Office. You need Office 2011 Mac.

  • Remove Office 2010 purchase message from internet explorer

    I have a notebook and desktop computer and I use Windows Microsoft Office 2007, running Word, Excel, Publisher, Access etc, on both notebook and desktop computers with Norton 360 
    antivirus, both have used this system for the last 4 years. 
    Both computers came preloaded with Microsoft Office 2010 starter for Word and Excel which have never been used on either computer.
    For the last couple of weeks every time I try to open any document on the notebook (this does not happen on the desktop) from Internet Explorer I get a Microsoft 2010 message saying ‘the Office product needed to open this file is not installed’ and offers
    3 solutions:  Activate office 2010; go online and purchase Office 2010; Try Office 2010 free for a limited time. 
    I have not used any of those options as I do not want to use Office 2010 and wish to continue with Office 2007, however there is no option to do so. 
    I can access Office 2007 manually on the computer but cannot open any document emailed or available online.
    How do I get rid of this annoying notice coming up and et back to being able to use 2007 which has worked well for the previous years? 

    Hi,
    Do you install any updates before getting this error message?
    According to your description, file type associations is missing maybe caused by installing September 2013 Update. After installing this update, you may be unable to open files by double-click then or
    the file type icons have changed.
    If so, we can try these methods to fix this issue.
    Right-click the file, select Open with > Choose default program, to
    restore the file type association to the correct Microsoft Office application.
    In some cases, you may need to repair Office 2010 from Control Panel > Programs and Features.
    For more detail reference:
    http://blogs.technet.com/b/office_sustained_engineering/archive/2013/09/18/office-2010-starter-edition-file-type-associations-missing-after-september-2013-update.aspx
    Feel free to post back.
    Regards,
    Greta Ge CHN
    TechNet Community Support

  • App-V 5.0 Sequencing Office 2010 - Cannot verify the License for this Application KMS

    Hey Guys,
    i already found some Topics about my Problem, but None of the Solutions i have found, help in my case. I hope someone can help...
    I Sequenced Office 2010 Professional Plus x86 on an App-V 5.0 Sequencer Client (x64) and streamed it to Windows 7 x64 and Windows Server 2012. While i was sequencing, i followed the Articles at
    http://blogs.technet.com/b/office_resource_kit/archive/2011/06/15/sequencing-office-2010-for-app-v-part-1-considerations.aspx and also used the Parameter:
    msiexec/i OffVirt.msi ADDLOCAL=Click2runMapi,Click2runOWSSupp,Click2runWDS,OSpp,OSpp_Core PROPLUS=1
    In the sequencing Process anything ist working fine, i can start Word, Excel... and Office is activated. When i publish the Application and stream to the Client or RDS, i get the Error message in the Screenshot.
    I also tried to create a new Package and type in the KMS Client Key directly to Office, didnt work. In a third Sequencing Process (also new Sequence) i tried with an another Script what i have found: msiexec /i OffVirt.msi PROPLUS=1 KMSSERVICENAME=”SERVERNAME”
    KMSSERVICEPORT=1688
    Please help!!
    Best regards

    I am having this same exact issue; however, I have done everything in the App-V 5.0 Sequencing document, and I have enabled Set-AppVClientConfiguration -EnablePackageScripts 1.
    The sequencer is on a Win 7 32-bit machine, so I used the following:
    msiexec
    /i OffVirt.msi ADDLOCAL=OSpp,OSpp_Core PROPLUS=1
    KMS is registered in DNS, so I shouldn't have to specify KMS.
    As soon as I start Office on a machine, setup screen comes up briefly, and then I see the: 
    "Microsoft Office cannot verify the license for this application. A repair attempt failed or was canceled by the user. The application will now shut down."
    I would use the package accelerator; however, it's a new Pro Plus 2010 build, and it says 12 files are missing from the install (files like the actual OffVirt.msi and manifest files).
    This is getting a little frustrating, as I've already tried the package 4 different times. I also tried this version:
    msiexec/i OffVirt.msi ADDLOCAL=Click2runMapi,Click2runOWSSupp,Click2runWDS,OSpp,OSpp_Core PROPLUS=1
    I am also using the latest SP2 client, Sequencer, and then the AppV 5.0 SP1 server is using the latest hotfix 4 which was released in April 2014.

  • We purchased Microsoft Office Professional 2010 (3 Activations) in Dec of 2011.

    We purchased Microsoft Office Professional 2010 (3 Activations)  in Dec of 2011. We only activated one License, on my wife’s computer, I was using Microsoft Office Professional XP on my computer at the time and did not need to install one of the Microsoft
    Office Professional 2010 (3 Activations).
    I have tried to use the download link that was sent from the original purchase in 2011;
    (care.dlservice.microsoft.com/dl/release/0/1/7/017702EB-0977-42A9-A1A9-593DFC1150EE/14.0.4763.1000_ProfessionalPlus_retail_ship_x86_en-us_exe/ProfessionalPlus.exe)
    download the  Microsoft Office Professional 2010 (3 Activations) from this site.
    Is it still possible to download the Microsoft Office Professional 2010 (3 Activations) ?
    Thank You;
    Jeffery Moss
    [Moderator deleted private information]
    ----Original Message----- From: Pro Logistic Industries Sent: Friday, December 30, 2011 6:20 PM To: Susan Moss Subject: Order Confirmation
    Thank you for your recent order. Below is your confirmation that we received your order. Please review the information below and notify us immediately if you have any
    questions.
    Customer Service Pro Logistic Industries (888)710-4084 (support at prologisticindustries.com)
    -------------------------------------------------------------- ORDER CONFIRMATION                    Invoice No. 2415
    Bill To: Susan Moss
    8580 Beechwood Drive Denham Springs LA 70706 US
    Ship To: Susan Moss
    8580 Beechwood Drive Denham Springs LA 70706 US
    Order Date:    12/30/11 Payment By:    Discover Confirmation No:   D105245252A Shipment Tracking:
     Pro Logistic Industries Items 1 Microsoft Office Professional 2010   (3 PC License) @ $99.99 = $99.99
    Sub-Total: $99.99
    Shipping: $0.00 ()
    Sales Tax: $0.00
    Pro Logistic Industries Total: $99.99
    Store Credit: -$0.00
    TOTAL DUE: $99.99
    From: Pro Logistic Industries
    Sent: Friday, December 30, 2011 6:25 PM
    To: (susanmossatcox.net)
    Subject: Microsoft Office Professional 2010
    Microsoft Office Professional 2010 (3 Activations)
    PLEASE READ THROUGH THIS ENTIRE MESSAGE BEFORE INSTALLING.
    *This copy of Microsoft Office Professional has 3 Computer Activations. Below you will be provided with detailed instructions of how to download and activate your software.
    Please follow the download instructions below: Please note that any previous versions of Microsoft Office that you have currently installed on your computer will automatically upgrade when steps are followed below. If you do not have any version of Microsoft
    Office installed on your computer, you will simply follow the steps below to download and activate the software to your computer.
    You will be able to use these instructions for 3 different computer activations. Please repeat steps when installing and activating the software on multiple computers.
    INSTRUCTIONS FOR COMPLETE INSTALLATION AND ACTIVATION:
    1.
    2.
    (care.dlservice.microsoft.com/dl/release/0/1/7/017702EB-0977-42A9-A1A9-593DFC1150EE/14.0.4763.1000_ProfessionalPlus_retail_ship_x86_en-us_exe/ProfessionalPlus.exe)
    [Moderator deleted the key]    
    1.3.     Once you have received a green check mark, the program will continue and automatically close.
    2.
    5.     You will see a screen to fully activation your software with Microsoft. You will have two choices for activation: Activate by Internet or Activate by phone).
    1.
    1.
    If you have any questions or difficulties downloading and activating your Microsoft Office Professional 2010 software, please contact us directly (support at pbdistributiononline.com). We will be at your assistance to help you with any questions or needs
    that you may have.
    From: Susan
    Sent: Friday, December 30, 2011 8:11 PM
    To: (support at pbdistributiononline.com )
    Subject: Activate MS Office 2010
    After installing  MS Office 2010 from your Website I have tried to activate the  MS Office 2010. The instructions stated; Now you will REOPEN one of the programs for example Microsoft Office Word. I do not see this choice, the only choice is by
    going to; Programs, Microsoft Office 2010,  select I have already purchased Microsoft Office 2010, Activate... a box warning about a valid product key appears as seen by the first screenshot below... I clicked OK and then I entered the product key that
    was emailed to me from Pro Logistic Industries – (prologisticindustries in gmail.com) but this does not work as shown by the second screenshot below... as it states... this is not a valid Office Product Key... You also stated in your email; You will see a
    screen to fully activation your software with Microsoft. You will have two choices for activation: Activate by Internet or Activate by phone). I don’t see a choice to activate by phone... Please help me with this problem. At the bottom is the original Link
    and Install Instructions email I received from you.
    Microsoft Office Professional 2010 (3 Activations)
    PLEASE READ THROUGH THIS ENTIRE MESSAGE BEFORE INSTALLING.
    *This copy of Microsoft Office Professional has 3 Computer Activations. Below you will be provided with detailed instructions of how to download and activate your software.
    Please follow the download instructions below: Please note that any previous versions of Microsoft Office that you have currently installed on your computer will automatically upgrade when steps are followed below. If you do not have any version of Microsoft
    Office installed on your computer, you will simply follow the steps below to download and activate the software to your computer.
    You will be able to use these instructions for 3 different computer activations. Please repeat steps when installing and activating the software on multiple computers.
    INSTRUCTIONS FOR COMPLETE INSTALLATION AND ACTIVATION:
    1. Use the following link to download and install Microsoft Office Professional 2010:
    (care.dlservice.microsoft.com/dl/release/0/1/7/017702EB-0977-42A9-A1A9-593DFC1150EE/14.0.4763.1000_ProfessionalPlus_retail_ship_x86_en-us_exe/ProfessionalPlus.exe)
    2. Once you have downloaded the software, your software will be provided with the setup/installation file. Please Run the file. During the installation you will be prompted to enter your product activation code below:
    [Moderator deleted the key]         
    3. Once you have received a green check mark, the program will continue and automatically close.
    4. Now you will REOPEN one of the programs for example Microsoft Office Word.
    5. You will see a screen to fully activation your software with Microsoft. You will have two choices for activation: Activate by Internet or Activate by phone).
    6. First try the activation process by internet, if your product fails to activate by internet, use the phone activation. (The phone activation will never fail to successfully activate your software). When using the telephone method, you will be asked to
    enter the number of times that the product key has been activated, please make sure to press 1.
    7. Congratulations, your software is successfully activated and ready for use.
    If you have any questions or difficulties downloading and activating your Microsoft Office Professional 2010 software, please contact us directly (support at pbdistributiononline.com). We will be at your assistance to help you with any questions or needs that
    you may have.

    Hi,
    If the request is to download Office 2010, please refer to this link below:
    http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx
    I'm sure you still keep the product key, follow the process to enter the key, you should be able to download then.
    Regards,
    Melon Chen
    TechNet Community Support

  • MS Office 2010 upgrade Home and Student to Home and Business

    Hello,
    I have to change Office versions on a couple of computers from Home and Student to Home and Business. I intend to uninstall the current versions then install the new ones. Presumably the license keys "liberated" can be reused on other computers. Is that
    correct?
    As far as I can tell, MS provides no way to recover a key. There are several utilities on the net that claim to do that. How reliable are they?
    Thanks in advance
    Philippe

    Hi,
    For a preloaded Office version you can locate the product key on you computer.
    If you purchased a Product Key Card, please locate the key on it.
    http://office.microsoft.com/en-us/products/find-your-office-2010-product-key-HA101832538.aspx
    If you lost the product key, try this:
    http://support.microsoft.com/kb/823570?wa=wsignin1.0
    More information about licenses usage:
    Q:Can I install Office Home and Business 2010 and Office Professional 2010 on more than one PC?
    A:It depends on what you purchase—a Traditional Disc or Product Key Card. If you purchase a Traditional Disc retail license of Office Home and Business 2010 or Office Professional 2010, the retail license terms allow you to install, activate, and use Office
    Home and Business 2010 or Office Professional 2010 on your primary PC and your portable device such as your laptop. This license is for your use exclusively.
    If you purchase an Office 2010 Product Key Card, you can only activate and use the suite on one PC or device. For more information on the license you have purchased and to obtain an overview of your licensing agreement, visit the
    Microsoft Software License Terms (MSLT)
    http://office.microsoft.com/en-us/products/office-2010-frequently-asked-questions-HA101674631.aspx
    Best regards,
    Rex Zhang
    TechNet Community Support
    A new Office has arrived, try it now.
    A beautiful Start. It begins here. Windows 8 and Windows RT.
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

  • Office 2010 Proofing Language

    Hello,
    we have a few terminal servers all installed with Office 2010 Std. Default Proofing language is English but that certain client has users from multiple countries. I want to add more language (proofing - Grammar, Spelling etc), French is going ok (is installed)
    but i also want to add Dutch and German.
    Where can i download these language packs for Office 2010 and can these be downloaden free?
    kr.
    Emiel Brinkman

    Hi Emiel,
    Office 2010 Language Pack is not free, you can purchase and download Language Pack for Office 2010 from this link:
    http://www.microsoftstore.com/store/msusa/en_US/pdp/productID.253665800?cdid=[lc]
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Microsoft Office 2010 won't print on Win 8

    Hello techwizes!
    My Microsoft Office 2010 stopped printing on windows 8. Network Brother printer connected, online and printing from websites etc. 
    Suddenly it stopped printing from any Office software. Tried to remove and re-install the printer, no good.
    I'd appreciate any advise!!!
    Thanks in advance

    Hi,
    Had you tried to repair Office( Select Control Panel > Click on Programs and Features > Search for Office > Click Change > Choose Repair)? 
    If the issue still exits, please try the following methods:
    1. If Office 2010 detects there is a problem with a printer, some printing features or the printer may be disabled. In this case, you cannot use the disabled printers to print documents anymore.
    To prevent Office 2010 from disabling printers, set the DisablePrintFeaturesOnCrash registry entry.
    More reference:
    http://support.microsoft.com/kb/983035/en-us
    2. If you can connect the PC and printer through USB, please try:
    a) Click Printer Properties / Advanced / Print directly to the printer
    2) Remove the printer from the system (open the Printers control panel, right click on the printer, choose Remove). Then unplug the USB and plugit back in. Windows detected the new hardware, installed the driver.
    Regards,
    George Zhao
    TechNet Community Support

  • Essbase Excel Addin on 64 Bit Windows 7 and 64 bit Office 2010

    Hi Everyone,
    I have installed 11.1.2.2 on server with Essbase and Shared Services.
    Now, on the client I have 64 bit Windows 7 and 64 bit office 2010.
    I tried installing Excel Addin client only (without Essbase client) and restarted machine after install.
    After install Addin didnt come up automatically and i tried to manually set the add-in, I'm getting an error "This is not a valid add-in"
    Is it because i am using 64 bit of office and have to go back to 32 bit.
    Isnt 64 bit supported for latest 11.1.2.2 Essbase ?
    Any ideas or experience in this regard will be helpful to me as our company is going for Windows 7 and Office 2010 across the business users and if 64 bit Office is not supported or has issues i would have to suggest them to go with 32 bit Office 2010.
    Thank you.

    for 64 bit i guess its not avaiable for 2010 excel
    but you can download 9 version or 11.1.1.3 with patch below is link.. its just a client ~~~
    https://support.oracle.com/CSP/ui/flash.html#tab=PatchHomePage(page=PatchHomePage&id=gj46o799()),(page=PatchSearchResultsHome&id=gj46pr1y(search=%3CSearch%3E%0A%20%20%3CFilter%20name=%22patch_number%22%20op=%22IS%22%20value=%2210383144%22%20type=%22patch_number%22/%3E%0A%20%20%3CFilter%20name=%22platform%22%20op=%22IS%22%20value=%22%22%20type=%22platform%22/%3E%0A%3C/Search%3E&incFamilyProds=false&flag=search))
    ~~~More info from oracle support ~~~~
    Support for Microsoft Office 2010 has been added to the following releases:
    Smart View:
    Essbase v9.3.3 for Client Third Party Software.
    Smart View v11.1.1.3.02. This release is available as Patch 9889521. It offers support for 32-bit Office 2010 for Smart View only.
    Smart View v11.1.2.1. Download the EPM System Release 11.1.2 Smart View for 32 bit Office 2010 from Oracle Software Delivery Cloud. Select the Product Pack "Oracle Enterprise Performance Management System" and the appropriate Platform.
    Excel Add-in:
    Essbase v9.3.3 for Client Third Party Software.
    The Support Matrix and documentation for 9.3.3 can be found at: http://download.oracle.com/docs/cd/E10530_01/doc/nav/portal_1.htm
    Oracle Hyperion Essbase Client 11.1.1.3.500.. This release is available as Patch 10383144.
    Essbase v11.1.2.1. Download the EPM System Release 11.1.2 Excel Add-In for 32 bit Office 2010 from Oracle Software Delivery Cloud. Select the Product Pack "Oracle Enterprise Performance Management System" and the appropriate Platform.
    Note: 64-bit Office is not currently supported as of December 2011.   However, it is planned to be supported with SmartView only in the next release which is due early 2012.  The classic Excel add-in will not support 64 bit Office regardless of version

Maybe you are looking for