TS1368 Unknown error (-3212)

Since I updated last night I have been unable to connect to the iTunes store. I get a message that an unknown error occurred (-3212). Does anyone know how to fix this or where to look on here to fix it? Thank you.

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https://discussions.apple.com/thread/4228478?tstart=0

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Itunes store unknown error (-3212)

How do I resolve itunes store unknown error (-3212)?

Hi
But i am not able to remove this Mc Cafee from my PC.
Even i tried from Control Panel....
What must be the way to do it??
Plz suggest
<Email Edited By Host>

Unknown Error (-3212)

Every time i try to connect to the Apple Store from my itunes i get a unknown Error (-3212) message. can anyone help me please

Just started working

Keep getting unknown error (-3212)

I keep trying to connect to iTunes Store but every time I try it gives me unknown error (-3212) and then says check network connection is active and try again but I'm connected to wifi!! Anybody have the same problem and any ideas to fix this ???

I keep trying to connect to iTunes Store but every time I try it gives me unknown error (-3212) and then says check network connection is active and try again but I'm connected to wifi!! Anybody have the same problem and any ideas to fix this ???

Unknown error -3212. I updated to iTunes 11.4. I can no longer connect to the Store.

I updated to iTunes 11.4 when prompted. I can no longer connect to the Store. Tried all troubleshooting, checked Firewall, and my internet connection is fine. I re-downloaded iTunes and selected the "repair" radio button. Still has not resolved "unknown error occurred (-3212)". Does anyone have any other suggestions?

Hey there ILSquid,
It sounds like you have checked your firewall settings, and your internet connection but cannot get to the iTunes Store with your iTunes application and you get this error number 3212. I would look over the troubleshooting in the following article to see what steps have yet to be done. Infact I would recommend doing the troubleshooting sequentially from top to bottom.
Can't connect to the iTunes Store
If you still cannot get to the iTunes Store there is a more advanced troubleshooting article with more to try, here:
iTunes: Advanced iTunes Store troubleshooting
Thank you for using Apple Support Communities.
Take care,
Sterling

I tried to sign in to my account and it gives me an unknown error (-3212)

I have window 8 and I keep getting a unkown error (-3212) and will not connect to the enternet.

I'm getting the same message, never had Itunes before. Reset my account an still will not let me sign in?

TS1368 unknown error occurred -50

when i am trying to download something or buy it alwayse says unknown error occurred -50
need help

I'm getting consecutive error messages as well.
First
We could not complete your iTunes Store request.
An unknown error occurred (-50)
There was an error in the iTunes Store. Please try again later.
Then
We could not complete your iTunes Store request.
The network connection could not be established.
There was an error in the iTunes Store. Please try again later.
and I'm using an iMac, OS X 10.8.3

Unknown error -3212 when attempting to access iTunes Store (Windows 7)

This apparently is a firewall problem. I'm running Norton 360 on Windows 7 Home Premium SP1. I managed to solve the problem by going into Security>Manage Firewall>Program Rules, scrolling down to iTunes and setting the the Access level. Apparently Norton 360 occasionally (not always?) resets itself to "Auto" when a new iTunes update is installed. I reset it to "Allow" and access to the iTunes Store is restored.

Hello there,
Thanks for using Apple Support Communities.
Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Cheers,
Alex H.

Cannot Connect to iTunes Store Unknown Error (-3212)

I've been trying all the help suggestions on the support page and nothing has worked. I even uninstalled iTunes and the installed the latest version. The only thing I haven't tried is letting my IPS know about the compatibility file because I don't know what that is. Can you help me please.

Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
iTunes for Windows: iTunes Store Connection Troubleshooting
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
Tunes for Windows could not establish a secure connection to the iTunes Store
iTunes for Windows: Possible iTunes Store Errors
for some basic tips to start isolating the cause of the problem. What you may need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
Hope this helps.

Itunes error -3212

I upgraded to the new iTunes and since then have not been able to connect to the iTunes store. I get an unknown error (-3212) message that pops up. iTunes also will not recognize any of my ipods either. The computer recognizes the ipod but it will not show up in iTunes. Anyone know how to solve this issue? I've spent hours on the phone with tech support and have not been able to resolve the issue. I can connect to the store using the wifi on my ipod touch but not through my computer and it is getting pretty frustrating.

i have searched on google and solutions have not been able to help me. I have heard that McAfee is generally the culperate in this situation but i have even fully removed McAfee from my machine and it is still not working.

TS1368 I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store. An unknown error occured (-3212). Also when I plug my iphone in to the computer it doesn't ever pick it up

I am unable to connect to the itunes store; I get the message 'Itunes could not be connected to the itunes store. An unknown error occured (-3212). Also when I plug my iphone in to the computer it doesn't ever pick it up please help!!

same here no solutions

Upon logon I get message (An unknown error occurred. I tunes could not connect to the itunes store (-3212)

I get the error message "Itunes could not connect to the itunes store. An unknown error occurred (-3212) I have deleted all apple/itunes files and reinstalled the new version of itunes. Still get the same message.

Hey GaryScar,
Thanks for the question. I understand you are experiencing issues with connecting to the iTunes Store. The following articles may help to resolve your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
Thanks,
Matt M.

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." help!

I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

I received this error: "iTunes could not connect to the iTunes Store. An unknown error occurred (-3212). Make sure your network connection is active and try again." We are connected. Any ideas on how to solve this?

I downloaded iTunes. I was going to put an MP3 lecture on iTunes so I could put it on our new iPad but I got the message:
"iTunes could not connect to the iTunes store. An unknown error occurred (-3212). Make sure your network connection is active and try again." I was able to get on this site so I know the connection is fine. Any ideas how to fix this?
Thanks.

Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

There is a message stating itunes cannot connect to itunes store.An unknown error has occured (-3212). Make sure network is connected(which it is!) and try again. What can I do. I have been trying for days to purchase music...help! Please:)

See above. My computer is online but not itune. What can i do???
There is amsg stating itunes cannot connect to itunes store. An unknown error has occured (-3212) Please make sure the network is connected, which I've been on-line the whole time I;ve been trying to fix it . . Please help..ive been on this project for days. Thanks

Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS1368 Unknown error (-3212)

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