TS1368 what is the problem if the message ,We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown
what is the problem if the message -We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown
The store isn't unavailable, I can login via my iPhone and iPad but not via iTunes on my Windows PC. I've had this problem all weekend and still getting it today. I'm running the latest version of iTunes, I've uninstalled and reinstalled Safari as someone on another site suggested, no difference. I have all the latest Windows updates.
Lots of people seem to have had this problem in the past but I'm struggling to find a solution which worked for them.
Anyone have any ideas please?
Thanks.
Similar Messages
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Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers
Hi, bradley158.
Thank you for visiting Apple Support Communities.
Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?
I don't know - but I am having the same problem and have not had any useful help from Apple Support. Everything they told be to do has been done and it hasn't fixed the problem.
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I keep getting the following error code message: We could not complete your itunes store request. An unknown error occurred (-9808). Help!
Try:
iTunes Store: "An unknown error occured (-9808)" -
When trying to download a new app, I get a "account temporarily unavailable, please try again later" message. Any ideas?
Welcome to the Apple community.
There seems to be rather more of this type of issue being reported currently, than there normally is, there may well be a problem with the servers. I would be inclined to wait a while, then try again later. -
Hi , I have tried to download a paid app on my new ipad ,the response pop out as: payment is temporarily unavailable .please try later". Since then I was not
able to download any free app , as the same response continues pop out . I have already update ny billing address as advise by the apple itune supportFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Cheers, Tom -
Please i really need your help. I've only just got this phone(3days ago!) and i'm depending on it! It's not jailbroken.So can anyone assist me?Thanks/
hey i have the same problem with mine, so can anyone help us??? please i don't know what to do
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I have not been able to log-in on my pc for over a week. I have made sure my software is updated, unistalled and reinstalled and checked my windows updates... Help!!
Turns out it is was because my password needed to be updated to include a capital letter and number!!!
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HT204088 "payment processing is temporarily unavailable. please try again later" error, what is it?
keeps getting this message the whole day.
No, I can't. This is a user-to-user support forum. I don't work for Apple. You need to contact iTunes Support: https://getsupport.apple.com/Issues.action
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When attempting to install OS X Mountain Lion I get the following error message "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." Any idea what the issue might be?
Mama --
Which Mac??????
iMac, MacBook Pro, Mini,, what?
Go up to the Apple icon on the upper left hand corner of your screen (menu bar).
Click that, and then "More Info". and then "More Info" again.
What does it say? Here's what mine says: -
When trying to log on to the iTunes store I get the message 'We could not complete your iTunes store request. The network connection was reset'. I can access my account on a different PC but not my own. Can you advise me as to what I should do please?
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
How to get rid of the error message we could not complete your iTunes store request?
How to get rid of the error message we could not complete your iTunes store request?
having this problem when trying to authorise an newly downloaded app in iTunesBased on the numerous posts regarding iTunes and the App Store, there appears to be an issue at Apple's end. Although Apple has not provided any indication on the cloud status page.
Do not change your settings.
Edit -
Can Anyone help with this message which occurs when I am trying to update my iMatch, it says "gathering information about your library" & then after a few mins when the progress band gets almost to the end, I get the message "we could not complete your itunes store request. The network connection was reset. Make sure your network connection is active & try again"
Support has told me that its a problem with my connection, but I disagree, how come I can download countless songs from iTunes without ever getting this message, I think they are bullsh***g me to get rid of me.
I have even followed their advice & totally disabled all my antivirus, adwatch & firewall software & it still does it.
Can anyone help with thisHi mate, well I really dont know why but last night it started to work out of the blue, you might want to check yours again as they may have fixed a bug??
I did absoultely nothing different yesterday to make it start working, I had previously disabled all my antivirus, firewall, anti tracker etc etc & it didnt sort it.
The only thing that happened yesterday was my laptop went dead flat & I had to a reboot (dont choose System Resume, which I normally do) I chose the other option in error & had to wait nearly an hour whilst my PC "repaired files etc" & it also downloaded a load of updates (had that message "dont power off, as updates are in progress")
I really dont know if that sorted the issue or Apple fixed the bug yesterday but its working.
Good luck -
Hi, my iTunes application is not connecting to the iTunes store. It is coming up with the following error message "we could not complete your itune store request. An unknown error occured (11222)" Can you please assist?
Hi Laura-Wedders,
Thanks for visiting Apple Support Communities.
On August 7th, some users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Apple worked quickly to resolve these issues, however you may have experienced them.
To check the current status of these systems please see:
Apple - Support - System Status
http://www.apple.com/support/systemstatus/
If you are still experiencing issues, you may want to troubleshoot with the following articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
All the best,
Jeremy
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