TS1368 When I enter my iTunes redemption code, I get a message that says, "The store is unable to access your account information. Please try again later." Has anyone experienced this?

When I enter my iTunes redemption code, I get a message that says, "The store is unable to access your account information. Please try again later." Has anyone experienced this?

I got the same message qhen using iTunes thru my computer. With the same gift card i got the message that the card had already been redeemed. I tried 3 different brand new cards. All the same. Contact the support is advice I got.

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When I enter my redemtion code in the app store I get a message that says code not recognized, even when I copy and paste the code.

Use the email form to contact Apple here > Apple - Support - Mac App Store - Contact

I am getting this message from iTunes on my iMac: An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later. Can't find a way to fix this. anyone hae any suggestions?

Question: I am getting this message from iTunes on my iMac:
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Can't find a way to fix this. Does anyone have any suggestions?

Yeaaaah... I just powered up my G3 iMac... iTunes 7 on there... My iTunes on there can't do much. But it's still subscribed to one podcast that's still valid and working. If I try to use the radio, I get this message. I wager they changed urls and the like in the background years ago and this is just so old there's no longer any support for it.

HT1926 when i try to install Itunes for windows I get a message that says the older version of Apple Application Support cannot be removed contact technical support group.

I also get a message that says the Apple Mobile Device Support cannot be removed.
then Itunes ends the installation due to errors.
These two files show up in the control panel and when I try to delete them it says they are on a network resource that is unavailable.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Application Support entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, and Restart the PC. Try another iTunes install. Does it go through properly this time?

When I try to download or update something from the store onto my iPad, I receive a menage that says "unable to process your request. Please try again later". This has been egging on for a few days..... Please help!

When I try to download or update anything onto my two week old ipod2, i recieve an error message that reads "Unavle to process your request. Please try again later". I want my apps back! Help!?!

See http://www.maclife.com/article/news/itunes_store_users_being_kicked_out_accounts _fatal_error. It's a known apple issue regarding the ability to sign into iTunes, apple says they cannot give an estimated time as to when it will be fixed, but it has been ongoing since Wednesday afternoon

Why do I need to set up sync when I only use 1 computer. A warning showed up that says: Sync encountered an error while connecting: Unknown error. Please try again.

When I started up my computer this morning, a warning popped up saying: ! Sync encountered an error while connecting: Unknown error. Please try again.
Why do I need to set up Sync on Firefox when I only use this one computer and do not even have a cell phone?

If you do not want to use Firefox Sync any more, you can deactivate it. See instructions here: [[How do I manage my Firefox Sync account?]]

When I enter any site, including Mozilla, I get a message that says "TypeError: Components.classes[cid] is undefined" I have to "x" that message to enter.

This also applies to opening links within sites. I do this several hundred times a day in my work and it happens every time.

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"Sorry, we can't connect to your account. Please try again later." when attempting to activate access 2013 via proxy server

I am able to install Access 2013 but when it comes to activating it, it gives me the above error.
I have already had my SysAdmin add the following URLs to our whitelist but with no effect:
roaming.officeapps.live.com:443/
ols.officeapps.live.com:443/
Can anyone suggest anything else that I could try or any other URLs that I may need to add to our whitelist?
Many thanks,
Ricky

We recommend you check the corporate proxy server / firewall log, it will tell you the URL that
Office 2013 was trying to access.
Add them to your whitelist to see if the issue persists.
Tylor Wang
TechNet Community Support

I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

I got an iTunes card as a gift and when I enter the code to redeem it I get a message that says "the code you entered has not been properly activated. Please contact iTunes..." Please advice.

what did itunes say when you contacted them?

Every time I enter the redemption code I get a message that it is invalid

every time I enter the redemption code I get a message that it is invalid

if you are downloading from the Adobe site, your antivirus software may be giving a false positive. Is it up to date ?

My ipad is locked up. when I went to itunes to restore, I get a message that it is passcode protected. How can I enter my passcode if it's locked up?

my ipad is locked up (i can't slide to unlock). when I went to itunes to restore, I get a message that it is passcode protected. How can I enter my passcode if it's locked up?

You'll need to force your iPad into Recovery Mode. Follow the directions in this link and you may have to try more than once to be successfull.
Note: You will lose data, but once back in you can restore from a backup.
http://support.apple.com/kb/ht1808

When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

Upgrade iTunes to the latest version. It should be 10.5.3.

HT1918 I am having a hard time setting up my cc info on iTunes. I keep getting a message that says my security code is invalid and it's the exact number on the back of my cc and what I use to purchase products online all of the time. What could be the pro

I am having a hard time trying to set up my cc info on iTunes. I keep getting a message that says invalid security code which is on the back of my card and the same card I use to make purchases online with all the time. What may be the problem?

iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

My iPad works perfectly except when trying to update apps. Then I get a message that says "Cannot connect to the iTunes store."

Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months in the future and then re-trying

I keep getting the following when I try to connect to Itunes Radio- "An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." I have an excellent strong connection

For over a week,I get the following message everytime I have tried to connect to ITunes Radio..."An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." My internet connection is excellent & strong & "LATER " has been over a week. Any help or suggestions?? It would be much appreciated, thanks

Somebody suggested clearing the Store cache. I don't know why that would affect the radio. Seems to have not worked for some, worked for a few or maybe they imagined it. Many other posts about this if you browse the forum.
This is happening to some people some of the time in some places, but then not affecting people in other places, or in the same place at different times. You try to guess what is going on. Hasn't happened to me. Maybe it's my iTunes 7.5, or maybe it's luck of the draw since I never use iTunes radio.
Complain to Apple:
http://www.apple.com/feedback/itunesapp.html
Oh, don't expect Apple to say anything about this -- that's not their style.

TS1368 When I enter my iTunes redemption code, I get a message that says, "The store is unable to access your account information. Please try again later." Has anyone experienced this?

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