TS1368 Why do we see the message " cannot connect to itunes store. An unexpected error has occured" ?

"Cannot connect to the iTunes Store. An unknown error has occurred."

See:
Can't connect to the iTunes Store

Similar Messages

There is a message stating itunes cannot connect to itunes store.An unknown error has occured (-3212). Make sure network is connected(which it is!) and try again. What can I do. I have been trying for days to purchase music...help! Please:)

See above. My computer is online but not itune. What can i do???
There is amsg stating itunes cannot connect to itunes store. An unknown error has occured (-3212) Please make sure the network is connected, which I've been on-line the whole time I;ve been trying to fix it . . Please help..ive been on this project for days. Thanks

Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1491 Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari

TS1368 On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store

On my iPhone and iPad I can't access iTunes whenever I try to open it it gives the message cannot connect to iTunes store any advice

Okay than this definitely was not Apple. Apple support techs never have access to your mouse. It sounds like this company installed some software on your Mac. It is hard to tell what their intentions are but just assume in these situations that all your data was compromised. Possibly all your online accounts have been compromised such as social networks, banks, etc.. The smartest thing to do would be to change all of your passwords and reinstall OS X on your Mac. It sounds extreme but that's what happens when a 3rd party company gains control of your computer.
-Zeph

TS1368 My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.

When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working

When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working including download of Apps and browsing.

Try a reset, hold the home/sleep button until the device powers off then powers back on and you see the apple logo. Release when you see the apple logo and allow it to finish booting. Once it is done try updating your apps again.

Since the last iphone update i have been getting the message cannot connect to itunes store when i try to download any application. How do i resolve this?

Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.

Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying

TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' . My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work. i can't find an automatic update of time zones on my itouch to turn this off.

Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?

Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?

I have the same problem. Any suggestions?

When trying to purchase something from itunes on my phone after typing my apple account password I get the message cannot connect to itunes store.

I am trying to purchase something on itunes. I type in my apple id password and then I get the message cannot connect to itunes store..

Am having the same issue

I am trying to download a free app but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option then is to hit OK, which achieves nothing. How can I connect?

I am trying to download a free app to my iPhone 4, but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option is to hit OK which achieves nothing. How can I connect to the store?

Might be help for you here > Can't connect to the iTunes Store

HT1689 After upgrading my IPHONE 4 to iOS6 i get the message "cannot connect to ITunes store" How do I get connected?

I upgraded my Iphone 4 to iOS6 yesterday. After upgrading I get the message "Cannot connect to ITunes store" when trying to access ther App store. Tried everything I can think of but still get same message. Help!!

I'm having the same problem iPhone 4 - upgraded to iOS6 and if i click on the app store it will open, but if i click on passbooks and click App Store button it says Cannot connec to App Store "
PLEASE HELP APPLE!

HT5622 Why am I getting a message "Cannot connect to iTunes store" on my new iPod? Thanks!

Hello,
I just purchased an iPod Touch, and I get the message "Cannot connect to iTunes" on my device - any ideas about what I need to fix? Thanks!

Can't connect to the iTunes Store

HT204266 I keep getting the message 'cannot connect to iTunes Store' even though I have full wifi?

Can only update apps when I connect via PC, this was working up to about 2 weeks ago.
I have been out foreign since last time I updated apps via iPhone and wifi.

Ahhhhhhh I am go glad I am not the only one having this problem!! It started 2 weeks ago when I changed my Apple ID because it used to be my college email address (which is about to expire because I graduated) and I had to change my ID to another email address. When I did that, the whole "Cannot connect to itunes store" issue started whenever I try to update my apps either on my iphone (Update All) OR on my PC in itunes.
I now have 21 apps that need updating. This is driving me nuts. I have literally tried everything. Finally the Apple support guy I had been emailing back and forth told me to make an appointment with a hotline but I am pretty sure that costs money.....?
HELPPPPPPP! I want updates for my apps dang it!

TS1368 Iam seeing the message "cannot connect to iTunes" after connecting my iPad to my sisters laptop

Hi please could u help me connect to iTunes again since synced with my sister laptop I can't use iTunes. Thanks

Did you check the security software settings?
iTunes: Troubleshooting security software issues

TS1368 Why do we see the message " cannot connect to itunes store. An unexpected error has occured" ?

Similar Messages

Maybe you are looking for