TS1368 Why is there an error appearing "cannot connect to iTunes store?" whenever i install apps? Please help, thanks!
I'm having a hard time figuring this out. :(
There might be an network problem if it is 3g if not u r wifi might be slow but u can slove the problem by rebooting u r ipad,iphone etc by perssing the lock button and the home button for 10sec and again switch on u r device this might solve u r problem
Similar Messages
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I cannot connect ot iTunes store on my iphone 3 please help
i cannot connect to iTunes store on my iphone 3 please help
Hello bgarrick99,
The article linked below details some useful troubleshooting steps that can help reestablish your iPhone's connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
When I try to connect to my application icon it states "cannot connect to itunes store" why and how can I fix it
also, how do you connect to internet, cellular data network or wi-fi....you might also try it with wi-fi turned off and see if it works over the cell data network..this would eliminate any proxy issues with the wi-fi network...
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I cannot connect to my apple ID with my Ipad, it was show "cannot connect to Itunes store" What happen? Please help me
HI there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
"Cannot connect to the iTunes Store. An unknown error has occurred."
See:
Can't connect to the iTunes Store -
Cannot connect to Itunes Store-nothing is working. Please Help
This is my diagnostics report
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
Dell Computer Corporation Dimension 3000
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number C4370845D7BD2992
Current user is an administrator.
The current local date and time is 2010-02-05 19:21:47.
iTunes is not running in safe mode.
Video Display Information
Intel(R) 82865G Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {CF77AEC6-9D69-418A-BB7D-9ADB5C1789E6}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Feb 05 09:55:00 2010
Lease Expires: Sat Feb 06 09:55:00 2010
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection could not be established.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be established.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be established.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be established.
Last successful store access was 2010-01-26 23:13:13.If you are absolutely certain you have no security software installed on your computer try the following:
REMINDER:Please make sure ITUNES is closed when you make changes to firewall settings.
*Windows 7 Users*
1. Goto Start
2. Type "Services.msc"
3. Locate and open *Windows Firewall*
4. Select Stop
*Windows XP*
1. Goto Start
2. Select Run
3. Type "Services.msc"
4. Locate and open *Windows Firewall*
5. Click Stop
Open Itunes and run the diagnostics again.
Good Luck -
After downloading OS 6, receive this error message "Cannot connect to Itunes store" after attempting to access the App Store. I can access Itunes. Advise
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Could be you are not connecting to the internet via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store. I am on the internet. Any ideas?
I have the same issue. How did you solve it?
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I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
HT204003 when I try to launch passbook I get an error message cannot connect to itunes store
When I try to launch Passbook, I get an error message "Cannot connect to iTunes Store"
I get the same error message when I try to launch Passbook. I know my wireless connection is working because I can access the iTunes Store via the Music application as well as the App Store.
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IMatch ... error 4010 cannot connect to itunes store try again later
Hey can anyone help..
i have purchased iMatch and am having alot of trouble trying to sync my library with imatch cloud i have over 4000 songs but only have 1000 on my iphone 4s it states half way through syncing error 4010 cannot connect to itunes store please try again later. im using windows vista have tried turning imatch on and off with no joy and followed all the trouble shooting and still cant seem to resolve..Did it last the whole day or just recently? Sometimes it can be a temporary problem with iTunes, but if it's been for the day, then it may probably be another problem.
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Why does my ipad always says CANNOT CONNECT TO ITUNES STORE even when i got all the internet connections needed?
Check to make sure you don't have your restrictions turned on, which may be preventing your access to iTunes.
Tap on the settings icon, then tap General, then check to see if you have restrictions turned to ON. If so turn it off. -
Prompt says "cannot connect to itunes store" whenever I click an application
There must be a problem in your wi-fi. Or else there must be no wi-fi in ur house.
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After I get the abovemention error message, the only option I have is to click "OK". Doing that gives me a white blank screen with the only option to "Cancel". Clicking on that brings up an Update screen to update an app I never downloaded. What's going on? How do I get rid of this?
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Ipod -error message cannot connect to iTunes Store
Trying to access iTunes Store on ipod but error message says cannot connect to iTunes Store.
WiFi is working fine. Safari works fine. Please let me know why I can not access iTunes!
I'm trying to download the Media Remote App on my ipod throught the iTunes Store but I am unable to.Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Can't connect to the iTunes Store
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