TS1369 I can not connect my i phone 4 to itunes. It needs an update inorder to recognise my sim card as there is not a carrier option in settings on the phone. How do I cnnect to itunes?

I need to sync to itunes to seach for updates for my iphone 4. I have had a new SIM card and the phone does not recognise it (yes it is on the same network). In settings there does not appear to be a 'carrier' option. Apparently thi is quite common and all I need to do is update through itunes.
Itunes or my computer is not recognising my phone at all. What do I need to do? I have not sunced with this computer before either

Hello there jlc86,
I would recommend this troubleshooting article named iPhone not appearing in iTunes found here http://www.apple.com/support/iphone/assistant/itunes/.
All the best,
Sterling

Similar Messages

Maybe you are looking for