TS1369 ipod touch not recognized by computer or itunes

My iPod Touch is not recognized by my computer or itunes. I believe this happened after the recent upgrade for latest fixes.

See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Also, if you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

Similar Messages

  • Ipod touch not recognized by computer or ITunes

    Ipod touch is not recognized by computer or Itunes. Tried it on Windows XP OS and also Windows 7. Error message OxE8000068, unknown error, appears. Thanks for any help!

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Ipod Nano not recognized by computer (or itunes) but charging.. so connected

    worked until this am (though I think I had this once before, a couple years ago, too often follows itunes updates)
    connected to computer (win 7) this morning and it is not recognized by computer (or itunes)
    can't find it looking in Explorer
    but, it is charging so... it is connected
    have tried everything except re-installing itunes... if the computer is not seeing it, and it shows the connection when itunes isn't open...
    would that make any difference?

    diagnostic shows....
    **** Device Connectivity Tests ****
    iPodService 11.3.1.2 (x64) is currently running.
    iTunesHelper 11.3.1.2 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number:       Y(I removed info)
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    it looks like everything is fine, except it can't find the ipod... why?
    when I plug in a thumb drive, it recognizes that, why not the ipod?

  • After upgrading to 8.1 in windows, my ipod is not recognized in computer or itunes

    I upgraded to Windows 8.1 a while back, and just tried to synch my ipod with itunes and now my ipod is not being recognized in my comuper or itunes. Does anyone know why this is and/or how to fix it?
    Thanks!!
    Amber

    Hello Amber,
    I would be concerned too if my iPod was not recognized by iTunes.  I found a couple of articles that might help with this.
    If you don't see your iPod in the My Computer or Computer section of Windows, follow the steps in this article:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    If Windows recognizes your iPod but iTunes does not, follow the steps in this article:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • Ipod touch not recognized by windows or itunes by one laptop fine on any other laptop

    I have a laptop that runs windows 7, my ipod classic and nano all get recognized by computer and itunes.  When I plug in my ipod touch, it isn't recognized by either, but when I plug it into another computer or laptop running windows 7, it is recognized.  I have run all the recommended steps, reinstalled itunes several times, why won't this work?

    Did you try everything here:
    iOS: Device not recognized in iTunes for Windows
    Did you remove and reinstall ALL Apple software using:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • IPod touch Not recognized by Computer but charges?

    Hey all
    Want to ask you to help me.
    My iPod touch 4th generation is not recognized by the computer, when I plug it in, nothing happens. I got my working iPod touch 4th generation and plugged it in to the computer and the computer made that ding sound and itunes recognized it.
    It is not the computer problem in this case. I just restored another 4th gen iPod Touch last night and it connected and everyrthing so this is a problem wirth te unit itself.
    If this helps any, the screen was proffesionally replaced. (not by Apple)
    Any help is appreciated, thanks.

    I checked the dock connector and the corners of it are worn to a tiny copper wire on the left side but it's not sticking out. My other 3 iPod touches 4th gens have the identical thing, 2 have it worse in fact, yet, they connect to the computer fine. It is a problem with the iPod itself...
    I bought the iPod like this after the screen was replaced from eBay.  It was like this before the screen was replaced anyways.
    Any other ideas?

  • Ipod touch not recognized on computer

    My computer does not recognize my ipodtouch.  I uninstalled and reinstalled itunes, but the computer does not show the ipod.  I tried to follow suggestions and find the apple usb driver, but it does not seem to have updated the driver.  (The driver is located on the C drive, but the date is not from today's update... it is an older driver and does not open, it asked Open With... )  ERRRR, I'm disappointed that the Ipod Touch was working, and now it's not charging or recognized on the computer. 

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • IPod touch not recognized by computer

    I just got my hard drive reformatted, as something was wrong with it, and now my iPod touch won't sync with my computer. I'm using the USB 2 cord that came with it--if I plug it into the wall charger base, it charges fine. But when I plug it into my computer, nothing at all happens. My iPod does not start charging, it does not start syncing, the computer does nothing. It's as if I didn't even plug it in at all. I really don't want to drive across town to the apple store again. Does anyone know what's wrong or how I might fix this? Thanks

    Did you reinstall itunes, using a new download from the Apple homepage?
    Is your ipod showing in the system profiler/ usb highspeed ports?
    Did you already reset the ipod by holding the sleep and home button until the Apple logo comes up?
    Did you try to connect in recovery mode? http://support.apple.com/kb/HT1808

  • Ipod is not recognized by computer or itunes and does not charge

    Hi, so for a few months I've been having a problem with my iPod Touch 4th gen where when i connect the ipod to the computer it does not connect. My Computer says "USB device not recognized" and also I've recognized that my ipod doesnt charge either. When I connect it to a wall charger the ipod charges fine, but i can't sync anything or any music. I have no idea how to fix this problem :\

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • Ipod Touch Not Recognized By PC or iTunes?

    I need help with my iPod touch!  I've attempted this on three different computers ( one running XP, one running Vista, and one running 7)  The computer doesn't recognize the iPod at all when its plugged in ( not even the "tone" that tells you something is connected) and it does not show up in iTunes.  I've run through every troubleshooting option on the apple support page ( uninstall/reinstall iTunes, checked for third party software, made sure the mobile device driver is working) and I just bought a brand new USB cord to make sure that it wasn't that.  Nothing.  It isn't showing that its charging (not the green battery charge symbol), but when the battery dies it will charge enough to turn it on and give me about 15% of battery life.  I'm really stumped -- I've only had this for about 18 months and already had to send it back to Apple twice for service/replacement.  Is there anything else I can do short of paying Apple to fix it AGAIN?

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • 1st generation ipod touch not recognised by computer or itunes

    My first generation iPod touch is no longer being recognized by my laptop or itunes. It wont charge etc or even show up in my computer. It will how ever charge through other things, such as through an xbox and a power supply. The USB sockets work fine on my laptop, phone connects perfectly, only issue is with the iPod. The trouble shooting only dealt with itunes but none of the issues it bought up were relevant, everything it suggested has been tried and tested and doesn't work. What can i do?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Ipod Shuffle not recognized by computer and iTunes and does not charge

    I connected my iPod to my computer but for some reason, it is not recognized at all by the computer nor iTunes. It doesn't charge either. I have tried all the USB ports and since I have Windows Vista, I cannot use the Restore Utility thingy. I purchased my iPod about 2 years ago so a warranty replacement is out of the question. Since any choices have been kicked off, can anyone find a solution to my problem? TYVM pl0x

    Time to replace it: $49 2nd Gen shuffle at online Apple Store...

  • My IPod touch not connecting to computer or itunes, it only charges

    I Have an IPod touch 4g and when i plug it in the computer, it charges but it doesnt connect to Itunes or My computer?
    Ive tried using a different cable there was no difference, I tried pluggin it in a different computer, still the same problem, reboot my IPod, I tried going to service at menu at the computer and restarting IPod device.
    None of them worked. Im wondering if its my IPod touch. Can someone please help me? I have been looking for a solution but still no luck :(

    Looks like a hardware failure, you'll have to get it serviced by visiting an Apple Store or by contacting Apple:
    Apple - Support - Service Answer Center

  • IPod touch not recognized after upgrading to iTunes 9.0.2

    Hi,
    I've an iPod touch 16GB firmware version 3.1.2. I let it sync with my iMac (2006 white plastic) running Mac OS X 10.4.11. I've just upgraded my iTunes form 9.01 to 9.02, and my iMac does not recognize iPod touch when I plug-in the USB connector. I can't see iPod touch in the iTunes, and the iPod touch does not even show the charging screen.
    Then I tried to connect iPod touch to my MacBookPro 13" 2009 running Mac OS X 10.6.2 and iTunes 9.0.2, and it works just what it should be.
    Does iTunes 9.0.2 incompatible with Mac OS X 10.4.11 ?
    I'll try to do some self-cleaning tasks and try it again.

    Ok, my bad.
    After repairing permission and clearing cache, now it worked.

  • Ipod classic not recognized by computer or itunes

    when i plug my ipod in the screen says connected but it doesnt show up on my computer or in itunes. it shows up in the device manager and when i try to update the driver software it says
    windows encountered a problem installing the driver software for your device
    windows found driver software for your device but encountered an error while attempting to install it
    USB Mass Storage Device
    the system cannot find the file specified

    Hello BLTNO,
    Start with this Apple support document related to your issue.  Make sure to work through each and every single troubleshooting step as necessary.
    http://support.apple.com/kb/TS1369
    B-rock

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