TS1369 My ipod has a red " x " with a circle around it.What can I do ?

Question :  My ipod is not recognised by my computer anymore when I plug it into itunes.The ipod has a red " X " with a circle around it. Is there anything I can do to get past this problem and start using my ipod again ?        

iPod Displays a Red "X" Icon:
http://support.apple.com/kb/TS1463

Similar Messages

  • Ok, my 80gb ipod shows the red x with a circle around it..... Please help!

    I try to restore it. Menu and select buttons pressed together. Then once the apple logo comes on I immediately press play/pause, and the select buttons together, but it just comes up with the red x again, telling me to go to the website. It's not being recognized in I-tunes at all when I plug it in, not even being sensed by the computer itself. I'm getting really frustrated with this. Does anyone else have a problem like this? I hope I don't have to take it somewhere. Please help!

    Hi there Pooh Smallz ,
    You may find the troubleshooting steps in the article below helpful.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    -Griff W. 

  • My daughters iPod has a little padlock in arrow circle around it what does this mean

    Help my daughter has got a little symbol up next to the battery symbol which is a little padlock with an arrow circled around it, why does this mean and how do I fix it??

    It means the rotation of the screen is locked in portrait mode.
    To fix it, double tap the home button. Then slide your finger to the right. Tap on the left icon that has an icon that looks like the one you described above.

  • TS1382 My 160GB iPod screen shows a red x with a red circle around it, what can I do?

    My 160GB iPod screen shows a red X with ared circle around it, what can I do? 

    Hi there kodi_abbott,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/ts1463
    -Griff W.

  • Ipod Has big red X with circle around it

    When i unplugg my ipod it says to connect to itunes and restore, when i plug it in to restore, i get a big red x with a circle around it, i checked support and it said press middle + menu, then when apple shows up to press middle + play
    i tried and it wont go to disk mode, no matter how many times i try, it goes in diasnostic mode though, how do i fix this?

    When i unplugg my ipod it says to connect to itunes and restore, when i plug it in to restore, i get a big red x with a circle around it, i checked support and it said press middle + menu, then when apple shows up to press middle + play
    i tried and it wont go to disk mode, no matter how many times i try, it goes in diasnostic mode though, how do i fix this?

  • HT1320 My ipod wont reset. I get an x with a circle around it, what does that mean?

    My ipod wont reset. I get an x with a circle around it, what does that mean?

    Hello Phoenixx56,
    This article is for that exact situation.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/ts1463
    Resolution
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Setup Service for iPod
    If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
    All the very best,
    Sterling

  • HT1535 why are songs coming up with a red square with a circle around it on my i phone

    Why are songs on my iphone not playing and have a red square with a circle around it

    I had this problem too and my roommate solved it!
    Go to 'Settings'
    'Music'
    Scroll to the bottom and enter your password to log onto your home sharing
    Then connect to iTunes and sync!

  • In the top right corner of my i phone screen there is a small padlock with a circle around it, what is this for and how do i get rid of it,, it has only just popped up

    in the top right corner of my iphone screen there is a small padlock with a circle around it, what is this for and how do i get rid of it, it has just popped up...

    That is the orientation lock indicator. It means that you phone will not go into landscape mode when tilted on it's side.
    To turn orientation lock off double tap the home button, to access the multitasking menu, then swipe your finger to the right over the multitasking bar at the bottom and touch the big button on the left with the padlock.

  • My ipod turns on and it pops up a red x with a circle around it

    my ipod turns on and a red x with a circle arounf it when i turn it on

    Hi JAYRRAA,
    I've come across the following information which may be helpful. If you are seeing the red "X" icon on the display, we will need to restore your iPod from Disk Mode.
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Restore iPod from Disk Mode
    Disconnect iPod from your computer.
    Manually put iPod into Disk Mode.
    Open the latest version of iTunes and connect iPod.
    Restore iPod.
    Thanks,
    Matt M.

  • The cursor has changed to a dot with a circle around it; how can I get my normal cursor back?

    The cursor in the main part of Firefox has changed to a dot with a circle around it. This only occurs in Firefox and only in the page display area. I still have the arrow in the tool bar and tabs area. When moving the cursor around in the display area the dot/circle is accompanied by a blinking arrow.

    It's the quicktime plug-in causing the problem. If you disable it, your cursor will return to normal. Happened to me, and fixed it by doing that.

  • On the screen next to the battery leval there is a lock with a circle around it what does that mean

    next to the battery level on the screen there is a lock with a circle around it. What does that mean?

    its a rotation lock
    Enabling Rotation Lock if "Use Side Switch" is set to Mute
    Double-click the Home button to display recently used apps.
    Flick from left to right along the bottom of the screen.
    Tap the Screen Rotation Lock button on the bottom left of the screen.
    A padlock will appear in the Screen Rotation Lock button.

  • What do I do if when I turn on my ipod, there is a red x with a circle around it? It is giving me the itunes website to go to, but that is not helping.

    During power up it is making a clicking sound. The ipod is unable to power up to the home screen.

    Hey Noodle1995,
    You've come to the right place! The following article will provide you with more information:
    iPod Displays a Red "X" Icon
    http://support.apple.com/kb/TS1463
    Restore iPod from Disk Mode
    - Disconnect iPod from your computer.
    - Manually put iPod into Disk Mode.
    - Open the latest version of iTunes and connect iPod.
    - Restore iPod.
    Setup Service for iPod
    If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
    Apple Retail Store
    iPod Service Request Online
    Thanks,
    Matt M.

  • HT4528 I have 50 GB of music on my Iphone however when I go to play something there is a red square with a circle around it. When I press play it just fades or shuffles through all the songs from that artist

    Anyone know what is going on with this icon when I go to play songs that are supposedly on my device they are not. I synced my whole music library and the songs are not there. Sometimes if igo to play an artist it just shuffles through the songs but doesnt play any of them.

    Since it has always been very basic to backup your computer and all it's data, Apple provides no way for you to transfer music from your iPhone back to your computer.  As you know, you can re-download all iTunes purchases, but music that you ripped yourself you'll have to just re-rip again.
    You can try and find 3rd party applications that might help you.  I'm sure you'll pay, however.
    Let this be a very important lesson learned.
    Best.

  • A new tiny icon has appeared on my iPhone4s top right corner it looks like a lock with a circle around it what is it??

    Can someone help identifiy the icon that I had never seen before?  Thanks

    I don't think you can delete it but you can remove it from the screen by swiping up the screen from the bottom & clicking on the lock icon to disable it; it should go dark.

  • Lock with a circle around it

    My phone has a lock with a circle around it what does that mean and how do I get rid of it

    All of the symbols are covered in the manual

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