TS1369 My new computer will not recognize my iPod Shuffle

My iPod Shuffle is not recognized by my new computer running Windows 7 and consequently the iPod will not sync with my library.

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?          
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod       
Try syncing using the manual method                
Managing content manually on iPhone, iPad, and iPod

Similar Messages

  • I recently bought a new laptop because my old one crashed.  The only backup I had for my music was on my ipod.  My new computer will not recognize the ipods music and I can't transfer anything.  What do I do???

    I recently bought a new laptop because my old one crashed.  The only backup I had for my music was on my ipod.  My new computer will not recognize the ipods music and I can't transfer anything.  It keeps asking me to sync the ipod to this computer, but I'm scared to lose all my music.  I want to transfer some of the music onto my iphone but I can't.  I'm very frustrated and wish I knew more about computers at the moment!?!?  What do I do???

    You will need the help of some sort of 3rd party software to help you copy the content from your Shuffle back to your PC.  Once you have done that, you can reimport this music into iTunes and configure it to sync to your new Shuffle.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • The screen with the plug pointed to itunes is frozen and my computer will not recognize the ipod

    The screen on my ipod touch has a pic with the plug pointed to the itunes logo and it is frozen.  The computer will not recognize the ipod anymore.  I had updated the itunes to the latest version and the it was in the process of updating software in the ipod.  It said that the download could not be completed.  This is a new ipod touch.

    See here for...
    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For the download to complete error...
    Try temporarily disabling your firewall and antivirus software and try again...
    See here for Connection Issues
    http://support.apple.com/kb/TS1379
    From Here
    http://www.apple.com/support/itunes/troubleshooting/

  • My itunes will not recognize my ipod shuffle after installing Mcafee

    My itunes will not recognize my Ipod shuffle, I have tried almost everything Itunes has suggested including uninstalling and installing Itunes.  I am at a loss, the computer recognizes the ipod and assigns a drive to it.  When I click on the drive there are flies in it.  I have disabled the firewall, checked all firewall settings as suggested in previous forums.  I have tried deleting the temp files but that keeps getting hung up on a file that says it is in use.  I can stll use my ipod because it charges but I can not update songs etc.
    I contacted Mcafee but all they did was turn the firewall off (I could have done that myself).
    If there is any help I would appreciate it!
    Thanks,
    Nadine

    The first thing I did in the morning was contact McAfee they turned the firewall off it didnt work so they said it wasnt their problem.  I attempted several other things using ITunes help but none of the solutions worked.  I would say it is something in my computer but the drive shows up in my files so the computer is reading the USB port.  I tried changing the drive but that didnt help.
    I cannot find a universal "OFF switch" in McAfee But I have turned the firewall off several times after many different attempts.
    I do not find an area where I can tell Itunes where the Ipod is in Windows Explorer, that would be helpful at least it could try to locate it then. You would think this feature would be available since Itunes would like us to purchase music through them to load on our equipment.  Since my computer does not recognize my Ipod there is no need for me to purchase music.
    Do I sound frusturated - I AM But I appreciate your trying to help.

  • My computer will not recognize my Ipod

    I am having troublr with my Ipod it will not hold a charge and my computer will not recognize it how can I fix it

    Are you using the same cable that was bundled with the iPod?
    it will not hold a charge
    How old is the iPod?  All iPod batteries will dimish overtime and lose their ability to hold a charge at full capacity?
    Does the iPod not charge when you have it connected to your PC?
    B-rock

  • My computer will not recognize my ipod touch anymore. When I plug it in it says the USB device attached to this computer has malfunctioned and windows doesn not recognize it.

    My computer (PC) will not recognize my ipod touch anymore. When I plug it in, it says the USB device attached to this computer has malfunctioned and windows does not recognize it. I have tried attaching the same cord and ipod to a different computer and it is recognized by our mac. I have tried restarting the ipod, downloading all updates on my pc, restarting the pc, etc. Nothing has worked. Please advise.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • ITunes/Computer will not recognize my iPod??

    I recently attempted to update my iPod Touch 3G to the newest update, and afterwards, my iPod only shows the screen that wants me to connect my iPod to iTunes
    b
    ut when I connect it to my computer, iTunes will not recognize it, and my computer says that it has found new hardware and "Windows needs to install driver software for your Apple Mobile Device (Recovery Mode)". However, my computer is not able to find such software as it has never existed in the first place and my iPod usually just shows up perfectly.
    Even after i restarted/tried to restore my iPod Touch, this problem still exists. can anyone help me on how to get my iPod working again?? HELP IS APPRECIATED
    (my computer is a PC, Windows Vista)

    Try here . First try uninstalling iTunes and reinstalling it. 
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • New music purchases on my new computer will not sync to ipod?

    How do I get new music purchases on my new computer to sync to my ipod?

    What exactly happens when you try to sync?
    Does iTunes see the iPod?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    If so have you done anything like update iTunes on the computer since it last successfully synced?
    Do the songs play in iTunes?          
    Does any media now sync to the iPod?
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod       
    Try syncing using the manual method                
    Managing content manually on iPhone, iPad, and iPod

  • Itunes on new computer will not recognize iphone 4

    I have a iphone 4 and a new macbook pro.  Just downloaded and updated to latest software on both phone and itunes and the device will not be recognized by the computer or itunes

    iOS: Device not recognized in iTunes for Mac OS X

  • My computer will not recognize my iPod Nano when i connect it. I tried my laptop instead but it said the same thing - one of the USB devices attached to your computer has malfunctioned, and windows does not recognize it. Can i fix this?

    My 16 gig iPod Nano 7th gen was put of power. I connected it to the computer and it started to turn on (the apple appeared in the middle of the screen). Then left it two minutes and the computer went into sleep mode. My iPod nano had gone off and now it will not turn on, or connect to the computer, so i cannot charge it. I am not sure if it is a problem with the usb cable. When I conntct the cable to the computer nothing happens, but then when i connect the iPod to the cable it says 'one of the USB devices attached to your computer has malfunctioned, and windows does not recognize it'. Please don't say its broken already

    It probably needs to be reset. The procedure is different for different Nano models: http://www.apple.com/support/ipodnano/assistant/itunes/

  • My computer will not recognize my ipod touch 4g and will not charge it.

    A short while ago, my computer simply stopped recognizing my iPod touch 32gb 4g. When I plug it in to any USB port, nothing happens. Same if I try to plug my iPod into an adapter. I have tried everything both apple and the previous discussions have covered. I've uninstalled everything pertaining to apple or iTunes and reinstalled it. I've tried going into revoery mode, I've even tried running an independant driver without iTunes. The funny thing is, if I go into settings-general-reset-erase content and settings, the iPod will charge, but it won't reset. I figured that out by accident trying to wipe my iPod to reset it. Any ideas? Please help, I'd rather not have to spend another $300 for another iPod. Another note, my iTunes will find the iPod over WiFi. I don't know if that helps any.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Purchased music on new computer/will not load on ipod

    This problem has gone on for months now and I'm at my wits end. I have a 2nd PC which I have authorized. Windows 2000
    Business Ed. When I connect my IPod, I cannot get the music I have recently purchased from itunes 7.0 to upload on my 60/Video IPod. Absolutely zero uploads. Any suggestions?
    Thank you sincerely!
    I may have to have a funeral for itunes.

    I cannot get the music I have recently purchased from itunes 7.0 to upload on my 60/Video IPod.
    try playing one of the songs for a few seconds in itunes. does itunes ask you to authorise? if so, and if you do, will the songs transfer to the ipod next time you try to sync?

  • When I plug the ipod into the computer the computer will not recognize the ipod nor will it transfer any of the files from the ipod to the computer or vise versa

    What do I do to correct this?

    empire_of_the_sun, the link you provided ois for other model iPods, not the iPod touch. You article refers you to:
    If you have an iPod touch, see iOS: Device not recognized in iTunes for Windows.

  • HT1459 My computer will not recognize my iPod, the iPod will not turn on either so i cannot find the serial number, what should I do?

    The reboot screen has been up for 12 staight hours, and counting. I tried to delete all the data because an app of mine was no longer working.

    Start here.
    There have been some problems accessing pages on the Apple web site.  If the hyperlink doesn't work, try again.

  • Have a new computer. iTunes will not recognize my iPod Nano only my iPod Touch.  The Nano was used on the old computer.

    My new computer will not recognize my iPod Nano.  The Nano was used on the old computer.  I also have an iPod Touch and this is recognized.

    Hello victoriafromurbana,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue where your iPod nano is not recognized on your computer, please follow the appropriate troubleshooting steps in the article below for your type of computer.
    iPod not appearing in iTunes - Apple Support
    Take care,
    Alex H.

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