TS1372 error 1439

what is error code 1439?

There are many causes causing Error 1439, read this Apple Support Article for the way forward.
But I think, due to timeout, write failure on the iPod Hardisk.

Similar Messages

TS1372 Error 1439 pops up when I try to restore my Ipod

When I try to restore my Ipod. It says I have to restore the Drive D. But it doesn't want to work. what can I do to Correct my Ipod?

I don't know if this will help in your cae but I went through some similar frustrations when my iPod told me it needed to be resorted but iTunes either with crash or get an unknown error message. In my case leaving the iPod on to drain the battery did the trick. After draining the battery, when I connected it to iTunes it resorted fine.
Hope this helps.

TS1372 regarding error 1439.

I've gone thru all nine steps as suggested in article TS1372 on error 1439. My Classic 160 will still not restore. From other questions posted here it looks like this is a fairly common problems, but I'm not seeing any resolution that works....has anyone found a successful fix?

More info needed
Which version of iTunes are you using?
What is your iPod software version as shown on the iTunes Summary page?
Error 143x, normally caused by harddisk write timeout, probably due to
iPod Hardisk failing - Do the iPod Disk Diagnostic refer to this earlier tt2 post
Slow USB port, low datarate, due to sharing with other USB devices - Disconnect all other USB devices while Restoring or syncing. Dont use any USB hub and also use the USB port at the back of the PC. and not the front.
CPU Resource drained by other Apps like email, Antivirus, web broswer - Stop them, but if stopping Antivirus please disconnect the PC from the Internet first.
Have a nice day!

TS1372 my ipod classic is in disk mode, can,t get out of it, it says error 1439, what can i do, i tried everything, they said in the apple page, please help me.

dear, Friends,
I have ipod classic, My ipod is in the disk mode, can't get out of it, it says error 1439, i had tried too many times, with trying to reset the ipod or restore it, but failed, please help me in this what can i do.

Try going to settings and reset all settings. This worked for me.

TS1372 ipod classic error 1439

Will not restore to factory setting and ereased everything. What can i do to fix the problem? Thanks.

Do the iPod Disk Diagnostic first, as post bt tt2, to see the health of your iPod Hardisk.
Then read this Apple Support Article on error 1439, if your iPod Hardisk is in good shape.

TS1372 Always I try to restore the iPod it give me error 1439

I have an iPod classic 6th gen 160gb and everytime I try to restore the ipod give me a error 1439 and become imposible to restore the iPod on my windows PC, but in a Mac works fine I guess cause when this trooble happen I always go to the Apple Store and they restore it without problem, so i want to know what could be wrong? Is my pc or is the iPod?
Thanks in advance.

iPod Classic went on the fritz today just after syncing. Couldn't restore via iTunes, kept getting 1439 errors, Windows wouldn't format as FAT32, claimed the "Volume is too big for FAT32". Finally tracked down EaseUS Partition Master Home Edition (Free) and formatted as FAT32 with 128k clusters. The iPod is filling back up again. Might be worth a shot here...
See also this post on iPod classic troubleshooting.
tt2

Can't restore iPod Classic - Error 1439

I tried plugging in my iPod one day to put new songs on my iPod, but it was freezing my computer and I had to restart my computer. When I restarted my computer, suddenly my iPod was reading 'Plug to computer to restore'. Which is strange itself, because my iPod was fine prior to me plugging it in to the computer. So that's what I did, but my iTunes was having trouble restoring my iPod, and it wouldn't work. So I decided to try it on my laptop (I have iTunes on it too), but now I'm getting the 'Cannot restore, error 1439'. I've tried unplugging and replugging. I've tried rebooting computer. I've tried it on different computers. I've tried changing the port. I've updated iTunes to iTunes 9. I've tried every resolution that iTunes gave in support. Nothing seems to work.
Does anyone have any idea what I can do to get it to restore? If not, anyone know another way I can restore my iPod without iTunes use?
PS. I have a Windows XP

Here's the Apple Support doc for that error:
http://support.apple.com/kb/ts1372
Which at a guess suggests it a communnication issue. I'm pretty sure there will be a new build of iTunes out on Monday which might help if the problems originate with the particular build of iTunes (although it works fine for me). It would be worth trying to check out your device on a friend's computer who is not having problems to try to exclude either the iPod, the cable, or the PC as the most likely source of trouble.
*iPod Diagnostics*
You might also want to run some diagnostics on the iPod just to make sure the problems don't originate there. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
tt2

Ipod classic won't restore error 1439 appears in itunes

my ipod classsic has entred disk mode after dropping it but it won't restore an error 1439 appears in itunes. what can i do or would buying another ipod be better

Hey chjesc,
I have an article for you that addresses this error code and may be able to provide you with some further information regarding this issue:
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/ts1372
Thanks for using the Apple Support Communities. Have a good one!
-Braden

IPod doesn't restore ... An unknown error (1439)

I am trying to restore a iPod via iTunes and am receiving this error message
- iPod "iPod" could not be restored. An unknown error (1439)
When I put the iPod into disk mode and try to access it via Windows Explorer I get this error
- Please insert a disk into removable drive (F)
Windows Explorer does allow me to do a properties on the iPod
- Windows Explorer says iPod is Not Shared
- Used space: 0 bytes 0 bytes, Free space: 0 bytes 0 bytes
I put the iPod into diagnostic mode. Under the I/O tests for hard drive there were only 2 hard drive tests available HDStats and HDSmartData
HDSmartData
Retracts: 17
Reallocs:8
Pending Sectors: 16
PowerOn Hours: 920
Start/Stops: 40656
Temp: Current 33c
Temp: Min 55c
Temp: Max 235c
HDStats
SNO: 97P3SBRWS
FW Revision: VQ110A
LBAs:0x950f8b0
This is my son's iPod and he is lost without it... Any help or suggestions would be very much appreciated.

Thank you for your reply!!! As you can tell from my slow reply I didn't think I was going to get a response to my question.
I have tried all the options in the support article - http://support.apple.com/kb/ts1372 without success.
Are their any diagnostic tools (beyond the documented "hidden commands" tools written up here - http://www.command-tab.com/2006/03/30/hidden-ipod-commands/) that I can use to further trouble shoot this problem? OR Has this iPod become a "paper weight" as my son is now describing it.
Appreciate any help I can get... THANKS!!!

Error 1439 any help??

My iPod became suddenly "corrupted" - don't know why. Then when I tried to restire it, the error 1439 appeared. Is it dead???

Dont give up (yet)
but to be of any assistance, please provide more info,
Which version of iTunes are you using?
What is your iPod firmware number?
How old is you iPod?
Read this Apple Support Article which may help you
http://support.apple.com/kb/TS1372
Let me know how it goes, if you need more help.

IPod Classic [Error 1439] - iPod won't restore

My iPod Classic was working fine until yesterday when I plugged it in to update my iTunes library. iTunes said the iPod was corrupted and I must restore it and lose all data loaded onto it. That seemed bad enough, but then the restore failed and I got this message about Error 1439. I looked this up and it was on a page with lots of other error codes, I tried all the steps recommended and it has got me nowhere. So now I've got an iPod that when it is unplugged says it has zero songs on it but in terms of the space available it says it is full. When I plug it in it isn't recognised in My Computer and iTunes only recognises it initially when I plug it in with the restore screen I've already mentioned that features the restore button that leads straight back to the Error 1439 message - after that the iPod disappears from iTunes completely and you can't even eject it because there is no recognition that it is plugged in at all. Following the steps recommended in the iPod Classic troubleshooter / wizard didn't help, so now I just don't know what to do. Both the iPod and iTunes are updated to the most recent version, so has anyone got any useful advice? - The fact the Error 1439 message has already appeared on one of Apple's help pages along with other possible error messages suggests to me this must have happened to someone else before. I can't call Apple's helpline isn't an option as I bought the iPod new in 2010 and apparently that means I'm not entitled to any help from them. So I need some help here please, but if all you can suggest is to post me back to the page about this in Apple Support please don't bother, I've already been there and the advice given doesn't work. Thanks and I look forward to reading your suggestions.

Hey chjesc,
I have an article for you that addresses this error code and may be able to provide you with some further information regarding this issue:
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/ts1372
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Nano 2nd edition won't restore or reset. Shows error 1439. Hellllllp!!!!

I have tried to connect an ipod to my laptop and it tells me i need to restore it. When restoring it it then comes up with error 1439 and i can not get it to work properly. Any help would be greatfully appreciated!

Hello, Rosebud01.
Thank you for visiting Apple Support Communities.
Here is the article that walks you through troubleshooting this specific error.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/TS1372
Cheers,
Jason H.

No matter what I do I cannot restore ipod classic. Ipod is corrupt with unknown error 1439.cannot restore the ipod Have tried all options but . can anyone help?

I recently bought a second-hand ipod classic. When connecting to itunes the message reads that the ipod is corrupt and needs to be restored to factory settings. However, this does not solve the issue and I get the message saying unable to restore, unknown error 1439. No matter what i have tried through apple support i get the same result. My computer runs Windows XP but I have also tried on my laptop which operates Vista and still no joy. Anyone able to solve this one?

Normally unknown error is due to timeout, cause by
connected to slow USB port at the front of the PC, or using USB Hubs - Better connect to the USB HUb at the back of the PC. (Some Laptop, has only one High Power -USB2.0 port
USB resource low, due to sharing of other USB devices - Disconnect all other USB devices when Restoring.
Winsocks conflict with iTunes - Disconnect Internet and Stop firewall and Antivirus, emails apps.
Your hardisk is dying, read this earlier post by tt2.
https://discussions.apple.com/message/17776595#17776595
This wont solve your problem. but is very helpful in troubleshooting.
It would also help, if you can state
Which version of iTunes are your running?
What is your iPod software version as shown in the iTunes summary page?
Have a nice day!

Restoreing error 1439 ipod classic

My ipod classic 80gb says it needed to be restored i went into itunes tried to restore it and when i did it came up with error 1439 i really want to use my ipod as quick as possible can anybody help!!!!

Click here and follow the instructions.
(121730)

Ipod Classic 6th Gen 160 GB wont Restore (Error 1439)

So I just purchased an iPod today knowing it was having problems. I had looked online before hand to find fixes, and thought it would be easy enough to fix. But I guess not. I called support, bad idea. They were absolutely useless (they couldn't help me without having to pay to be helped). But My initial problem was the harddrive wasn't spinning up, and I'd get the red X thing. So I had tried several methods without opening the case, and what seemed to work was tapping the top right of my iPod onto something sturdy enough to get the HD spinning. It worked like a charm, but I guess I celebrated too early. Now when I try to restore the iPod (has to be restored), I have tried it the regular way, then in Disk mode, but both options return an error 1439 the second iTunes is done extracting the software. I went into diagnostics mode, and neither option for the HD result in anything. It just continues to say [Open Device..]. I have also tried to format the HD in windows, but the default windows formatter quits the second it starts, and I tried using EaseUS partition master, and only shows 3 physical sectors, MBR Signature is FFFFFFFF, Total size is 0 GB, Sector per track is 1, Cylinder is 3, Head is 1. Is the HD shot?

If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

TS1372 error 1439

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