TS1372 hi . when i want to restor my iphone i have eror 1015 . what is its mean ? and waht i do ?
hi . when i want to restor my iphone i have eror 1015 . what is its mean ? and waht i do ?
This means that the backups were made with a later version than the version currently on the phone. You will have to update the phone to 6.1.3 to be able to restore the backup. You can restore a backup made with an earlier version, but not with a later version.
Similar Messages
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ITunes asks me all the time when i Want to restore my iPhone 4s a code to unlock my safety
I did something wrong and When I wanted to restore my iPhone itunes asks me al the time the password to unlock my iPhone's backup and I try I'd password, my iPhone's id etc and it doesn't work and I dont know what to do And now I'm stuck and cannot use my cell at all?
please help meMachiah wrote:
I did something wrong and When I wanted to restore my iPhone itunes asks me al the time the password to unlock my iPhone's backup and I try I'd password, my iPhone's id etc and it doesn't work and I dont know what to do And now I'm stuck and cannot use my cell at all?
please help me
It sounds like the problem is you have forgotten the password for your password-protected backup. See: iOS: Troubleshooting encrypted backups - Apple Support -
When I want to restore my IPhone 3G, it can not restore & show an Unkown error (1015). What can I do now?
Please see the quoted text below, taken from the Apple article you linked.
"Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state." -
when i try to us my email account on itunes or on my iphone it says please review what does this mean and how can i sort it
BEfore you try to Restore it, try a simple Reset.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
Where do i find the password itunes asking for when i want to restore my iphone?
where do i find the password itunes asking for when i want to restore the contens on my iphone?
Encrypted iPhone backup password or the passcode on your phone? If you can't remember your encrypted backup password, you won't be able to use your iPhone backup, & there is no way to retrive it.
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If i dont want to restore my ophone ,how do i get rid of the usb and itunes symbol on my phone?
Theres no way around it, you'll have to restore to have the phone working again.
http://support.apple.com/kb/HT1808
If your worried about losing your pics/videos, you can restore from backup once the restore is done. -
i just wanted to restore from 6.1 to 6.1.1 on my iphone 4s and itunes gave me an error -1 and know it doesnt work i dont know if the warranty from 1 year of apple can fix it or what i can do to solve the problem... as i said i just wanted to update and know im stuck with the restore logo ( the itunes logo and the cable) need some help please!!!!
no so i dont know what happened
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HT201413 when i try to restore my iphone 3 software the error 1015 always occurs
when i try to restore my iphone;s software error 1015 always occurs ??
I was not sure about the ''jailbroken''. now my iPhone cannot use, on the showing (connect to iTunes logo). so if i just want my iPhone process in normal, what can i do? i mean i want it back to the previous software version?
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TS3694 when im update i have Error 1015 what can i do ?
im try to restore my ifone but have error 1015 what can i do please help
This indicates an unauthorized modification of the iOS and cannot be discussed further on this forum.
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I wish to update my ipad 2 from ios 4.3.3 to ios 7, i follow all the steps and until the end, when i want to restore back, it occurs error 3004. How? and now i can't even use my ipad at all, it's empty.
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers. -
hi.at first sorry for my bad english language.i have mac book pro with two os(win7 and mac10.9.3)when i want to restore my iPad air in mac os iTunes error 17 but in win7 easily restore!why?
Hi there saharalirezaie,
You may find the troubleshooting steps in the article below helpful.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
-Griff W. -
after downloading ios 6, i want to restore my iphone 4. does the original software download when restoring the phone
Downgrading of any version of iOS isn't supported by Apple. If you search the web, you'll find instructions that may work, but you're on your own should any problems arise. For many people it goes without problems, but for some it's reportedly bricked their devices.
If you haven't done so already, try restoring your iPhone as a new device, not from a backup, and run just with the included apps for a bit and see how it performs. Cache corruption or incompatible software can cause performance and stability issues. No guarantees, but it's worth a try to at least try to identify what's causing the problems, iOS 6 itself or something you have loaded.
Regards. -
when i want to restore backup from icloud this message will appare on my iphone 4s *move your mobileme account to icloud* whats mainig of this message?
Apple has shutdown MobileMe. You have to switch over to iCloud.
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What can i do when i want to restore if i have deleted my text message(sms)
what can i do when i want to restore if i have deleted my text message(sms)...
please helpProvided you have recently synced you phone then the SMS are stored in the iPhone backup made by iTunes during the sync process. If you restore you can choose to restore from backup which should mean that you don't lose the SMS.
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Hello, i've downloaded an app from The App Store on iTunes (Call of Duty) and when i wanted to sync it to my iPhone5 it stops in step 5 *detemining apps to sync* what should i do? i don't want to restore my iPhone.
You cannot call anyone. You contact them as everyone else does: http://www.apple.com/support/itunes/contact/
You delete the app as you do any other app. Hold an icon until they wiggle. Tap the "x". This is covered in the manual.
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