TS1372 I am trying to restore my ipod, and get a message: "could not restore ipod because it could not be unmounted." What does this mean? And what do I do about it?

I am trying to restore my ipod, and get a message: "could not restore ipod because it could not be unmounted." What does this mean? And what do I do about it?

It sounds like your PC or Mac's internal HD is full. You need to delete some data or move it to an external hard drive or storage device of some sort before you'll be able to successfully complete the restore.
B-rock

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Trying to erase hard drive, but get "input/output error". What does this mean? What can I do to erase my hard drive so I can reinstall?

Hi all,
My computer a few days ago wouldn't start up, would just stay at the gray loading screen forever. So as a result I tried to reformat the hard drive and reinstall, but I can't reinstall, until I erase the hard drive, but when I try to erase the hard drive it says the erase failed due to an input/output error. What does this mean? What can I do to fix my computer?

The startup drive is failing, or there is some other internal hardware fault.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

When trying to download Itunes this pops up " key not valid for use in specified state" what does this mean and how can I fix it?

When trying to download Itunes this pops up " key not valid for use in specified state" what does this mean and how can I fix it? I am using a pc laptop if that makes any difference.

Try reading through this thread: key not valid for use in specified state. Possible solution involves moving the RSA folder. Rather than deleting it as aniwack suggested I'd try this:
For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
tt2

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

I am getting the same error message. Have you figured it out?

Trying to update my iPhoto to 9.5.1 and I get "Update Unavailable with This Apple ID" what does this mean and how do I fix it?

My iPhoto currently has a circle with an 'x' through it and I can not open it or sync my photos.
Trying to Update my iPhoto to 9.5.1 and it says "Update Unavailable with This Apple ID" because "This update is not avaialble for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
What does this mean and how do I fix it?
I haven't changed my Apple ID or if I bought teh original update under my parents Apple ID, how do i fix it?
Thanks!

What version of the OS do you have?
Is there an iPhoto application in teh applications folder?
LN

When I plug my iPod in my computer, "This iPod cannot be used because the Apple Mobile Device Service is not started" message pops up. What does this mean and how can I fix it?

When I plug my iPod in my computer, "This iPod cannot be used because the Apple Mobile Device is not started" message pops up. What does this mean and how can I fix it?

Hello di_gitrdone,
Start with this article describing how to restart this service.
http://support.apple.com/kb/ts1567
B-rock

I am trying to update itunes to 11.1.1.11 and i keep getting 'erreo writing to file : C\ : Config.Ms\301ded48.rfb.Verify that you have access to that directory'. What does this mean and how can i fix it?

I am trying to update itunes to 11.1.1.11 and keep getting message at the end ' error writing to file :c:\Config.Msi\301ded48.rbf.Verify that you have access to that directory'. What does this mean and how do I fix it?

I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck

I tried to save a video to IPhoto, and then when I tried to open IPhoto it told me I can't open the application because classic environment is no longer supported. What does this mean, and how do I get back all my photos and fix this? thanks.

I tried to save a video to IPhoto, and then when I tried to open IPhoto it told me I can't open the application because classic environment is no longer supported. What does this mean, and how do I get back all my photos and fix this? thanks.

With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know some details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what fixes have you tried?
where is you library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
OT

When I plug my ipod touch into the pc, it tells me:the ipod cannot be used because the apple mobile device service is not started. What does this mean and how do I get rid of that and enable syncing?

When I plug my ipod touch into the pc, it tells me:the ipod cannot be used because the apple mobile device service is not started. What does this mean and how do I get rid of that and enable syncing?

Hello Julia,
Start with this article.
http://support.apple.com/kb/ts1567
B-rock

I am trying to download EndnoteX4 but keep getting the message 'no mountable file systems'. What does this mean and how do I fix it?

I am trying to download EndNoteX4 but keep getting the message 'no mountable file systems'. What does this mean and how do fix it?

jenitsallgood wrote:
I am really unsure as to what I am doing wrong.
Maybe you are doing nothing wrong and the problem is with the disk.
Use SuperDuper or CarbonCopy Cloner
to clone your system to an external drive.
Then boot from your DVD go to Disk Utility and choose your entire drive > top icon in DIsk Utility.
Go to Erase tab. Choose format: Mac OS Extended (Journaled). Click on erase. Now, install Lion and when you get to setup assistant choose to migrate from your external drive.
This is slightly different than baltwo described and slighly longer but if there is any corruption on your disk a more through way to go, IMO.
What baltwo is saying is to clone your volume over to an external hard drive with CCC reformat and clone it back. This will defragment the files and make them all contiguous but will not address any directory problems.
Your choice. You can do it one way, then the other if it doesn't work out for you.

TS4268 i am trying to log into facetime through my Macbook Pro and it shows me this message "the server encountered an error processing registration please try again later". what does this mean and what should i do?

i am trying to log into facetime through my Macbook Pro and it shows me this message "the server encountered an error processing registration please try again later". what does this mean and what should i do? also on my iphone 5 i am trying to log in with my apple ID but everytime i try it sayd incorrect password! please help!!

Wait until Apple fix it. See: http://www.apple.com/support/icloud/systemstatus/

My HP 3054 printer/scanner worked very well for my needs, but today I tried to scan something and I get this message:(com.apple.ImageCaptureCore error -9922.) What does this mean and what can I do to get my scanner to work again?

My HP 3054 printer/scanner worked very well for my needs, but today I tried to scan something and I get this message:(com.apple.ImageCaptureCore error -9922.) What does this mean and what can I do to get my scanner to work again?

i have this too on my hp photosmart b210
no one seems to know how to fix it!!

TS1814 I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.

I tried updating my iphone 4 using itunes but i keep getting a message saying iphone software server could not be contacted. What does this mean and how do I fix my iphone which appears to be in recovery mode.

USER-kswest wrote:
BTW I have gone to the "Contact iTunes Support" and do NOT get anywhere. That is why I am here!
You need to contact iTunes support and send an email by following the link I posted.
Simply going there does nothing.

I plugged my iPod touch (4th generation) into my computer and when iTunes popped up, there was a notice that read "The iPod cannot be used because the Apple Mobile Device service is not started". What does this mean and what do I do?

I plugged my 4th generation iPod touch into my computer and when iTunes popped up, there was a notice that read, "The iPod cannot be used because the Apple Mobile Device is not started". What does this mean and what do I do?

Type "Apple Mobile Device Service" into the search bar at the top of the page by Support and read the help article.

My ipod touch 2nd generation wont connect to itunes. my computer says it is connected, but has no drivers. what does this mean and how do i fix it?

my ipod touch 2nd generation wont connect to itunes. my computer says it is connected, but has no drivers. what does this mean and how do i fix it?

Start here. See the driver topic first.
iOS: Device not recognized in iTunes for Windows

TS3694 I'm trying to retore my wife's iphone and got an error3002....what does this mean and how do I resolve error??

I'm trying to retore my wife's iphone and got an error3002....what does this mean and how do I resolve error??
Leo

error 3002 http://support.apple.com/kb/TS3694#error3002

TS1372 I am trying to restore my ipod, and get a message: "could not restore ipod because it could not be unmounted." What does this mean? And what do I do about it?

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