TS1372 "ipod cannot be restored because it is busy." what next? (ipod classic 16oGB)

My ipod classic (160GB) lost all data. I tried to reset it but got the following mesage: "ipod cannot be restored because it is busy."
What shall i do next?

sell it on ebay, you can get $80 for it. Then get an iPod nano 5th gen that can hold however much memory you have, the most I ever needed was 32.

Similar Messages

Your"ipod" cannot be restored because it is busy

what does this mean and how can i fix it?

I had tried re-starting the Mac with the iPod and was not able to restore. The iPod appears in the Disk Utility application as a 14Gb Apple Computer (disk3s3). Info below. At this point, I am unsure of the next operation (Erase, Restore). I do not have a disk image for the iPod.
Thank you for your help.
Name : Apple Computer, Inc.
Type : Disk
Disk Identifier : disk2
Media Name : Apple iPod Media
Media Type : iPod
Connection Bus : FireWire
Connection Type : External
Connection ID : 2857630760857397
Partition Type : Applepartitionscheme
Device Tree : fw/node@a270002666f35/sbp-2@4000/@0:0
Writable : Yes
Ejectable : Yes
Mac OS 9 Drivers Installed : No
Location : External
Total Capacity : 14.0 GB (15,000,330,240 Bytes)
S.M.A.R.T. Status : Not Supported
Disk Number : 2
Partition Number : 0

HT1339 I lost all my songs on ipod when my mom plugged her ipod into my computer. I tried to restore it but it says it cannot be restored because it is in use by another application. What do I do now? help! I still have all my songs in my itunes library

I lost all my ipod songs when my mom plugged her exact same ipod (5th generation nano) into my computer. She did not get my songs on hers but somehow I lost mine. I tried the five R's and evrything I could find online. I cannot get the songs from my iTunes library back on my ipod. I get a message that says. "Gina's ipod cannot be restored because it is being used in another application." Please help me

Why do you need to restore your iPod to resync your content back over to it from your iTunes library? You should just be able to configure the content to sync to your device as you did before this problem occurred.
iTunes: Syncing media content to iOS devices and iPod
B-rock

Ipod cannot be restored because of unknown problem (Error 1437)"

One day when I was listening my ipod when I pass the other song ipod screen freeze and I reset it and when its open all the songs and videos are gone Then I connect it to my laptop and I took the Error says "iTunes has detected an iPod that appears to be corrupted" When I try to restore it through itunes, I take an error message says "ipod cannot be restored because of unknown problem (Error 1437)" And the ipod is not recognised in itunes after this message..Then I searched the help files; I updated my itunes to the latest version, also restart my computer and change the usb port Im trying.. Also tried to update the serial control drivers but nothing's changed..One time I tried to do it in safe mode.. Nothings Changes... I everything I found in apple help files.. I see lots of unanswered questions in many months but Please HELP

Well it could be dead forever or you might just need some simple repairs. The problem i have seen in some is that when dropped the hard drive either comes loose (easy to fix) or gets killed (little more expensive).
There could be other problems but i have seen those problems more often than something drastic like the whole board dieing.
try here for repairs
http://www.iresq.com/

When I try to eject my ipod after sync I get the following message:"The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

When I try to eject my ipod after sync I get the following message:The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

The iPod "iPod" could not be restored because it is busy

My 20g ipod started giving me trouble a few weeks ago after I loaded some post-Christmas purchases. It wouldn't load the last few songs, and it was half-empty, so capacity wasn't an issue.
I next tried to restore the iPod, but my mac mini then seized up, and the restart hung, so I had to do a hard restart.
Upon restart, the iPod was obviously now corrupted, with only a half-completed restore, so I tried again.
This time, and every time since, I get the following error message: The iPod "iPod" could not be restored because it is busy
So, I next followed the 5 R's, to no avail.
Disk Utility gives me the error Disk Erase failed Disk Erase failed with the error: Input/Output error
I also tried security erase, and while it starts with the overwrite, it eventually kicks out of the process with another I/O error.
Today, I downloaded iTunes 7.6 with the hope that it would fix this issue, as it has been surfacing in discussions pretty commonly. I thought this was reasonable, because of some difficulties with iTunes after the release of the iPhone were solved upon the next release of iTunes.
Unfortunately, I am facing the exact same situation.
There is one additional step I was able to take by trial and error, and one further step I am considering.
When I originally searched this topic, I came upon a "diagnostic mode" fix that's supposed to be accessed only by the iPod nano.
Using this mode, I was able to run several tests, and ram checks out, and one of the two disk tests come back fine.
Since I don't know what the alphabet test results mean, this was about all I was able to gather.
I attemmpted to use the diagnostic mode reset, but the problem continued.
My final thought, aside from waiting for a further iTunes update, was to dig out a third-party disk utility I have here somewhere and see if that will erase the iPod.
Any suggestions out there?

I was able to solve this by (warning, this will void your warranty) taking the iPod apart, very carefully. Being careful not to separate the cables inside, place a folded business card on the hard disk, and place the metal half back on.
Do a Google search if you don't believe me.
Oh, and for the gent from Apple that removed the post containing URL with pictures of this fix, I do NOT receive any cash, complensation, self esteem or other recompense or good feeling from posting this fix, or directing people to search for it.

What do I do when I get the message "the iPod could not be restored because it is busy?

Hi...I'm trying to restore my iPod to the orignal factory settings, but keep receiving the message that the iPod could not be restored because it is busy.

Since it seems that you will have to erase the contents of your iPod anyway (restoring it will do that), then I would hit the problem with a bit larger hammer. Connect the iPod to your computer, and if iTunes opens automatically and shows you the iPod summary page, then disable the option to open iTunes automatically when the iPod is connected. Apply the change, if necessary, then quit iTunes. Open Disk Utility (Applications/Utilities/Disk Utility) and select the iPod from the list of disks in the sidebar. Click the Erase tab, and enter a name for your iPod. Uncheck the option for installing OS 9 drivers, and choose Mac OS Extended (not journaled) as the disk format. Click the Erase button to erase the iPod. Quit Disk Utility when the process has completed successfully. The iPod should now mount on your Desktop as a generic white-colored removable disk icon.
Now, launch iTunes, and your iPod should be recognized as a new device. You should now be able to restore it and sync it with your iTunes library.
P.S. Yes, I have done this with my own iPod .

How to fix cannot be restored because it contains files used by another application

my shuffle says needs to be restored but when i try to restore it wiped it clean and then pop up says cannot be restored because it contains files used by another application.....????????????????

If you have not already, disconnect the shuffle, and try restarting your computer. Then, run iTunes. Connect the shuffle and immediatey try doing the Restore again.

I have an iphone 4 and after updating it to the ios5 software, it will not allow me to activate nor allow me to leave the setup page. i cannot even restore it. does anyone know what to do?

i have an iphone 4 and after updating it to the ios5 software, it will not allow me to activate nor allow me to leave the setup page. i plugged it into itunes and it is stuck there too... i cannot even restore it. does anyone know what to do?

I have had this same issue but thankfully fixed it. Follow he steps below:
Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
Go to Settings > Reset > Erase All Content and Settings
Once your phone has reset and come back on answer the question until it asks if you want to back up from itunes Click this then plug your phone in.
After everything has sync'd back to your phone everything should work fine.
Hope this helps.

TS1372 ipod classic wont restore or reset

ipod classic wont restore or reset error code 1415,,1417,

I assume you have seen this article regarding this error message.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

TS1372 ipod classic won't restore

can't restore ipod classic error 1439

If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

TS1372 ipod classic error 1434 no restore

hi i dropped my ipod and it stopped working, then it came up connect to itunes to restore, it wouldnt let me restore as it comes up (the ipod "ipod" could not be restored. An unknown error occurred (1434).) i then tried to do a disk diagnostic of my ipod classic and it came up with ERROR! Diag Halt. what does it mean? and can i fix it?

hi i dropped my ipod and it stopped working, then it came up connect to itunes to restore, it wouldnt let me restore as it comes up (the ipod "ipod" could not be restored. An unknown error occurred (1434).) i then tried to do a disk diagnostic of my ipod classic and it came up with ERROR! Diag Halt. what does it mean? and can i fix it?

TS1372 iPod classic error code 1413

I have an iPod classic it was recently restored in apple in Reading on a Macintosh computer. When we got home i tried connecting it to my Microsoft laptop and it came up with error code 1413 and still wont restore what should I do?

Try removing and Plug-ins you have installed with iTunes. See here for more information.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
Otherwise, try to reformat the iPod's Hard Disk using the instructions in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/
More often that not, this particular error message can be a good indication that your iPod's HD is going bad or faulty.
If possible, try another USB cable and port as well as restoring it again on another PC.
B-rock

TS1372 Ipod Classic 80gb iOs 1.3 ERROR AL SINCRONIZAR

me da error mi ipod classic 80gb no me deja restaurar por medio de itunes...y no me deja sincronizar me dice error por que no se encuentra el archivo requerido

The current firmware level for the Silver/Black aluminum iPod Classics, 80/160GB, is 1.0.3

The ipod cannot be restored because it contains files that are in use by an

hello, i just got this ipod from ebay cuz i like the chubby shape!
so.. when i first plugged it in it asked me to restore it into windows format as it's on a mac format...
when i click restore, a few moments later that error pops up!!
here: http://i262.photobucket.com/albums/ii99/jigo53/elp.jpg
i did this repeatedly, with anti virus stopped and stuff, it's so frustrating and disappoiting! help me please ;_;
2.)
what if i format the ipod from "my computer" like a usb flash drive (memory stick), will that work or will it break my ipod?
tyinadvance

so uhh YEAH I FIXED IT!!
what you need:
1.) the balls to do it
my second question was effective,
format the ipod drive through my computer, windows style!
AANNNDD restore through iTunes, voila it worked!!!
i'm not sure if this is a healthy method but i got my albums in it already!
omg for a second there i thought my ipod's gonna be just a storage device x]
i thank Apple for a very cool invention!! i so love the user interfaceeeeee!!

TS1372 "ipod cannot be restored because it is busy." what next? (ipod classic 16oGB)

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