TS1372 ipod classic error 1434 no restore
hi i dropped my ipod and it stopped working, then it came up connect to itunes to restore, it wouldnt let me restore as it comes up (the ipod "ipod" could not be restored. An unknown error occurred (1434).) i then tried to do a disk diagnostic of my ipod classic and it came up with ERROR! Diag Halt. what does it mean? and can i fix it?
hi i dropped my ipod and it stopped working, then it came up connect to itunes to restore, it wouldnt let me restore as it comes up (the ipod "ipod" could not be restored. An unknown error occurred (1434).) i then tried to do a disk diagnostic of my ipod classic and it came up with ERROR! Diag Halt. what does it mean? and can i fix it?
Similar Messages
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TS1372 iPod classic error code 1413
I have an iPod classic it was recently restored in apple in Reading on a Macintosh computer. When we got home i tried connecting it to my Microsoft laptop and it came up with error code 1413 and still wont restore what should I do?
Try removing and Plug-ins you have installed with iTunes. See here for more information.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
Otherwise, try to reformat the iPod's Hard Disk using the instructions in this article.
http://www.methodshop.com/gadgets/ipodsupport/erase/
More often that not, this particular error message can be a good indication that your iPod's HD is going bad or faulty.
If possible, try another USB cable and port as well as restoring it again on another PC.
B-rock -
TS1372 ipod classic error 1439
Will not restore to factory setting and ereased everything. What can i do to fix the problem? Thanks.
Do the iPod Disk Diagnostic first, as post bt tt2, to see the health of your iPod Hardisk.
Then read this Apple Support Article on error 1439, if your iPod Hardisk is in good shape. -
my ipod classic 120gb doesn't restore when itry? error 1429 pops up. what can i do to get my ipod working again??
Found an article that describe the issue you are facing:
http://support.apple.com/kb/ts1372 -
TS1372 ipod classic won't restore
can't restore ipod classic error 1439
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
i have ipod classic,80gb,i cant restorit via itunes and when i click restore i see the error1439 plz help me.is there any software to reset it
Hello adifromba
Try putting your iPod Classic into Disk Mode to force a restore within iTunes to get it to show up. The steps to do that are within the first article below, I have also provided a second article for further troubleshooting if it continues to not show up.
Putting iPod into Disk Mode
http://support.apple.com/kb/ht1363
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Regards,
-Norm G. -
My ipod classic got unplugged while restoring
my ipod classic got unplugged while restoring and now it wont connect to itunes and the screen has a sign saying to plug your ipod into a wall outlet i tryed plugging it into my computer but it was still there what do i do!
Yes, it's likely that the iPod's hard drive is damaged and is in need of replacement.
B-rock -
Has anyone else received error 1434 when restoring their iPod classic.
I can't seem to restore my iPod classic. I get the above error message...a little help?
It doesn't contain your exact erorr number, but perhaps something here will help.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
Be sure to carefully work through each every suggestion. Also, make sure you are plugging the iPod into a high powered USB port on the Mac itself and not through a USB hub.
B-rock -
TS1372 cannot restore my ipod classic error code 1429
Hi there,
my ipod classic cannot be recognice in itunes and when i try to restore i get error code 1429...any suggestions?I had error 1439. I had to view the ipod in my computer, right click, select format. This wipes the ipod, but so does a restore through itunes. When i opened itunes again it said welcome to your new ipod and let me sync again
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IPod Classic [Error 1439] - iPod won't restore
My iPod Classic was working fine until yesterday when I plugged it in to update my iTunes library. iTunes said the iPod was corrupted and I must restore it and lose all data loaded onto it. That seemed bad enough, but then the restore failed and I got this message about Error 1439. I looked this up and it was on a page with lots of other error codes, I tried all the steps recommended and it has got me nowhere. So now I've got an iPod that when it is unplugged says it has zero songs on it but in terms of the space available it says it is full. When I plug it in it isn't recognised in My Computer and iTunes only recognises it initially when I plug it in with the restore screen I've already mentioned that features the restore button that leads straight back to the Error 1439 message - after that the iPod disappears from iTunes completely and you can't even eject it because there is no recognition that it is plugged in at all. Following the steps recommended in the iPod Classic troubleshooter / wizard didn't help, so now I just don't know what to do. Both the iPod and iTunes are updated to the most recent version, so has anyone got any useful advice? - The fact the Error 1439 message has already appeared on one of Apple's help pages along with other possible error messages suggests to me this must have happened to someone else before. I can't call Apple's helpline isn't an option as I bought the iPod new in 2010 and apparently that means I'm not entitled to any help from them. So I need some help here please, but if all you can suggest is to post me back to the page about this in Apple Support please don't bother, I've already been there and the advice given doesn't work. Thanks and I look forward to reading your suggestions.
Hey chjesc,
I have an article for you that addresses this error code and may be able to provide you with some further information regarding this issue:
iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
http://support.apple.com/kb/ts1372
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Ipod Classic - Error 1430 when trying to restore
Hi, I recently plugged my iPod Classic 160GB into a hotel room alarm clock dock and when I returned from my trip iTunes is telling my I need to restore my iPod, when I try to do so I get the error message 1430.
I went through the help page found here http:/http://support.apple.com/kb/ts1372?viewlocale=en_US but still cannot find a solution.
Here are the Disk Stats:
Retracts: 12
Reallocs: 432
Pending Sectors: 40
PowerOn Hours: 13
Start/Stops: 1062
Temp: Current 28
Temp: Min 9
Temp: Max 47
Am I royally screwed? I've hardly used this iPod, need help, thanks, you guys are great.
Cheers
SOLIt could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock -
TS1372 ipod classic wont restore or reset
ipod classic wont restore or reset error code 1415,,1417,
I assume you have seen this article regarding this error message.
iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
It could be an indication or a damaged or dying hard drive. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock -
TS1372 Ipod Classic 80gb iOs 1.3 ERROR AL SINCRONIZAR
me da error mi ipod classic 80gb no me deja restaurar por medio de itunes...y no me deja sincronizar me dice error por que no se encuentra el archivo requerido
The current firmware level for the Silver/Black aluminum iPod Classics, 80/160GB, is 1.0.3
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IPod Classic won't sync, restore or register in iTunes
I currently have my 160GB iPod classic plugged into my MacBook Air and it is giving me the "Do not disconnect" warning. If my predictions are correct I should about to be prompt with a notification via iTunes that my iPod needs to be restored. As I predicted, iTunes sends me this notification: "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" is the prompt I'm given. I click restore and of course, it gives me an error prompt (1434). Only after all of this am I able to properly disconnect my iPod from my computer but the process repeats itself anyway because the iPod wasn't successfully restored nor was I allowed to enable disc use- which may be my issue.
I've done the following suggestions as per iTunes and discussions.apple.com
-restarted my computer
-checked for iTunes update
-tried a different USB plug in
-computer>devices>ipod>uninstall
I've heard that uninstalling iTunes once you've backed up your music is a good way to do it but I'm praying there is an easier and less time consuming way to deal with this issue. I've already spent three hours the first round and twelve plus the second round with this problem so I'm hoping there's an easy solution I just haven't tried. But I'll do what it takes to get my 160GB freedom back. Thanks!
Sincerely a VERY frustrated Apple customer!See Corrupt iPod classic.
tt2 -
IPod classic error 50, 53, 69, etc solution that worked for me
Giving back to the community that I spent so long searching in for a solution to this problem--even though I ended up with my own solution that may or may not work for you.
I bought a 6th gen 160GB iPod classic and tried to sync it to my massive 14,000(+)-song library. The sucker would give me all sorts of errors (50, 53, 69) and never complete my sync. It said my files were corrupted or that an unknown error occurred yada yada. I looked on the forums for a solution and none of them worked. I sent that iPod back and got a 7th gen 160GB instead. SAME ISSUE. MY GOD. My only guess was that since both iPods came from a Mac computer there was some issue with it connecting to Windows--ever after reformatting it.
So, I knew about formatting my iPod and then restoring it to try and resolve the issue that turingtest2 often would point out in many threads similar to this: iPod Classic
What I never did was a full format. But more specifically, I never did a full format and waited for it to finish.
The fix that worked for me was this (and I'm giving my exact order, even if the steps were unnecessary--as the fact that it worked was like a dream come true):
1) Go to My Computer, right click on Computer in the sidebar and click on Manage.
2) After the window pops up, click on Device Manager and then Universal Serial Bus Controllers.
3) Make sure your iPod is plugged in, and right click Apple Mobile Device USB Driver and uninstall it.
4) Now go to Disk Management in the sidebar. Right click on the iPod and select Format
5) For format options, select file system as NTFS (I know, I know--but it worked for me), and UNCHECK Quick Format.
6) Format it, and WAIT for it to finish. It will take a really long time.
7) After formatting, plug the iPod back in and wait for the driver to install. Open iTunes and restore the iPod.
8) Wait for the iPod to restore and then sync the music!
If everything was done correctly it should work, possibly.
My hard drive specs before this were:
Retracts: 34
Reallocs: 9344
Pending Sectors: 0
So, the specs were pretty bad, but it still worked for me.
I actually just got done doing another sync and it still seems to be working fine.
Good luck!I have had success with this method also, but it is not full-proof. Try the movie "The Incredibles". The audio will be about 10-seconds out-of-sync. (BTW, I own this movie).
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