TS1372 iPod in recovery mode and won't restore.

Two days ago my iPod classic was having trouble playing music.  After fiddling around with it for a while it came up with a screen telling me to plug it into my computer and restore it.  I tried to do so many times but every time the I'd get an error message telling me it could not restore.  I tried updating iTunes, restarting my computer, I even left the iPod on all night so it would run out of power in hopes that it would restart.

Try DFU mode and then restore               
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try another USB port
Try another cable
Try on another computer.
Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar                              

Similar Messages

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    My Iphone is in recovery mode and won't restore, what do I do?

    Hi ...
    Try here > iOS: Unable to update or restore
    Cute user name 

  • My iPod touch is stuck in recovery mode and won't restore?

    Okay my Ipod Touch is stuck in recovery mode and will not restore because "the ipod software update server cannot be contacted". I have tried to restart my computer, restart my ipod, tried different computers, and re-intalled AND updated my itunes and it still will not restore. It is stuck on the picture of the usb cable pointing to itunes and won't do anything else. I'm trying to restore it because my memory was full and I wanted to clean it out and now the ipod is useless, please help me restore it!

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • On my ipod touch 4th generation, it somehow got into recovery mode and won't restore! Help please!

    I have been searching on this topic for hours and i haven't found an answer that works so i decided to post the question myself. So on my iPod touch 4th gen., it got into recovery mode somehow and when i plug it in it says something like "ipod in recovery mode, please restore". well i clicked restore and it went through the whole process then said "ipod can not restore. an unknown error ocurred (28)". I have the newest software on the computer and ipod, i restarted my computer a number of times, i changed USB ports, no other USB is plugged in and i just don't know what else to do. The screen is just black and won't turn on. I've tried the hard restart and everything!! pleaseeeeeee help!!

    Error 20, 21, 23, 26, 28, 29, 34, 37
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error28

  • Ipod stuck in recovery mode and won't restore. says it can't connect to the network.

    My son tried to jailbreak his ipod touch like an idiot and of course it did not work. Now his ipod is stuck in recovery mode and I can't get it to restore. I get a message that says:the ipod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later. I have internet access and everything is working but itunes can't connect to it. Why? I have been having issues with itunes for a couple weeks now. I can't connect to the store and redeem itunes cards either.

    Make sure the setting for your security software allow iTunes to contact Apple servers:
    iTunes for Windows: Troubleshooting security software issues
    As for the iPod, since he tried to modify the software, the only thing that could help would be DFU mode , we can't help much more, problems with jailbroken devices can't be discussed in theses forums, due to the Terms of Use.
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  • HT201263 iPod touch 4th gen is stuck in recovery mode and won't restore with iTunes. Please Help!

    I had jailbroken my ipod touch then decided it didnt do much of anything, so I decided to restore my ipod. But itunes didnt finish the restore and left me in recovery mode. Now it says iTunes has detected an ipod in recovery mod, but when I try to restore it, it says something like could not connect to apple restore firm and I'm back to square one.
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    Jailbreaking
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try on another computer

  • Ipad stuck in recovery mode and won't restore--error code 1604

    I tried to backup and update my ipad this evening and when doing so it now is stuck on the itunes and USB screen.  When I connect the Ipad to the Itunes it says the Ipad is in recivery mode and to restore.  I click ok and it tells me i can't restore the ipad and gives me an error code of 1604.  I have no idea where to go from here or what happened.  Any ideas?

    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
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    http://support.apple.com/kb/TS3694

  • My iPhone 3 is stuck in recovery mode and won't restore

    My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!

    Your phone is jailbroken.  We can offer you no help here.  You forfeited that when you jailbroke you phone.

  • What should i do if my 4s is in recovery mode and won't restore

    what should i do if my 4s is in recovery mode and wont restore

    Hi, dre225. 
    Thank you for visiting Apple Support Communities. 
    If your device is in recovery mode, try processing forced recovery mode. 
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    If you are receiving an error message, here is the list of the most common error messages and steps to resolve these issues. 
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    Cheers,
    Jason H. 

  • Ipod update wiped my ipd, now it's in recovery mode and won't restore

    I have read through many of the posted forums, but can't seem to find anything that relates to my particular issue. I have a 60g G5
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    Maybe this will help:
    Troubleshooting
    As with all clickwheel iPods, you can reset this iPod by first toggling the hold switch on and off and then simultaneously pressing the select (center) and menu buttons for approximately 5-10 seconds. This is a common fix should your iPod behave unexpectedly or lock up. Once reset, the iPod should display an Apple logo for a few seconds before showing the main menu. This procedure is similar to rebooting a computer and damages none of your music or data.

  • My iPhone is stuck in recovery mode and won't restore

    I have an iPhone 4 4.2.10 and it is in recovery mode. I plugged it in to restore it and it still won't restore it gives me a few errors sometimes a (1) or a 3194 error. I dont care if I have to restore it just please tell me how to fix it. I'm desperate! Thanks for all the help!

    Your phone is jailbroken.  We can offer you no help here.  You forfeited that when you jailbroke you phone.

  • My iPhone 5 is stuck in recovery mode and won't restore. Please help me!

    My iPhone is stuck in recovery mode since I tried a restore Before that it kept powering on and powering off eratically and lingered on the white apple screen. I thought an install would help. Retore attempts always fail, I get the message "The iPhone "iPhone" could not be restored. An unknown error occured (9)." Please help me!

    Would it make any difference if the restore was to a back up or to factory settings?
    Yes, if your backup is somehow corrupted, restoring to that backup will put the problem back to the iPhone.
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    When restoring, the IOS will be verified with Apple server.
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  • My iphone is stuck on recovery mode and won't restore

    My phone randomly turned off, then when i turned it back on it was on restore mode. i plugged it in to itunes and it said there was a problem and that it needed to be updated and restored. I processed to update and restore it a numerous amount of times, but each time it finishes it comes up with the notification that there is a problem and the iphone is still in recovery mode. How do i fix it??

    You'll have to get your device checked by visiting an Apple Store or Authorized Apple Service Provider, your problem might be hardware related.
    Apple Support can also take care of that:
    iPhone - Contact Support - Apple Support

  • Iphone 4s stuck in recovery mode and won't restore. error code 9

    My iphone 4s will not start past the apple logo.  When I try to restore using itunes, it will not restore, and I get error code 9.  I have tried different computers and USB ports with no luck.  Any other suggestions?

    Hello pradacxnt,
    Do you get an error code when you are trying to restore your iPhone? If you do, then check out the article below to isolate and resolve the issue.
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694
    Regards,
    -Norm G. 

  • IPhone frozen in recovery mode and won't restore through iTunes.

    I tried to download the software update ios7.0.4 through itunes, and now my phone is frozen on the blue itunes icon with the image of the plug. I've recovered it several times through itunes, which completes the restoration then tells me the iphone should restart. But when it restarts it goes back to the same blue itunes icon.I have also made sure my itunes is updated, my security is not problematic, restarted my computer several times, and restored through a different computer. All the information I can find tells me to recover through itunes. This is not working. Please help?

    Hi ...
    Try here > iOS: Unable to update or restore
    Cute user name 

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