TS1372 my i pod nano will not sync  keeps saying unknown error -123

cannot sync i pod nano

Hmmm... maybe try completing removing and re-installing all Apple related software and components using the instructions in this Apple support document.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
B-rock

Similar Messages

  • My i pod nano will not sync

    brough new nano pluged in to pc will not show i itunes and will not sync have downloaded itunes11 still not working it charges but will not sync

    Solution may be found if you search in the "More Like This" section over in the right column. 
    iPod Manuals 

  • Ipod nano will not work - keeps saying I cannot disconnect,

    I downloaded the I pod Updater 6-28-06. when I connected my ipod nano, the updater came up and stated that my ipod needed updating, so I hit the update button. After forever, nothing happened, but my ipod no longer works and all my music was erased from it. My ipod keeps saying not to disconnect, but I tunes does not even register that the ipod is connected.
    How do I fix this problem?

    That is a pretty good sign that the battery is shot and in need of replacement.  You can have Apple replace the battery for a flat fee, sending it a third party repair company to have them swap it out for a little less, or you can even purchase a replacement battery and change it out yourself using one of the numerous guides found online.
    B-rock

  • Brand new nano, will not sync, still says do not disconnect

    I have a brand new nano that does not seem to want to sync with my itunes. Each time I plug it in it asks me to name the iPod, which I do, then it says updating, do not disconnect. So once itunes is done updating the nano still says do not disconnect. So everytime I have to eject it properly and it never updates with the information from my itunes. It also has a bunch of orange space that it says is being used on the capacity bar and there is no information on the iPod. I have restored it back to factory settings and no luck... I have also taken it in to the Apple Genius Bar and they said it wad fixed and it wasn't so then they gave me a new one and it has the same problem...HELP!
    iPod Nano 2 GB   Windows XP Pro  

    here is a link to more detail on jeff's suggestion
    http://docs.info.apple.com/article.html?artnum=93499
    KoDor
    If any post helps or solves your problem, please click the "Solved" or "Helpful"     buttons on top of that post. Thank you for helping the boards!

  • 3rd gen iPod Nano will not sync with latest version of iTunes. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
    There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

  • Nano will not sync w/ PC. Any ideas?

    my refurb nano will not sync to my PC.  Any ideas?

    Describe "the iPad will not sync to the PC". Did it ever sync? Any error messages? More details please....
    EDIT - you just marked your question as answered so you may not get any more help now. You may want to post again.
    Message was edited by: Demo

  • 3rd gen nano will not sync with lastest version of itunes

    I have a third gen nano I haven't used in a while.  I downloaded the lastest version of itunes, and the nano will not sync.  Also the screen layout does not look
    like it used to.  There is no left side "menu" on screen that all the writen support talks about.  Anyone can help??
    dmac49

    Hi there dmac49!
    I have a website here that should be able to help you get your iPod nano back to normal:
    Apple - Support - iPod Troubleshooting Assistants
    http://www.apple.com/support/ipod/five_rs/
    This website is a home for troubleshooting assistants for different iPod models and generations. Just choose the one that most closely resembles yours and the assistant will walk you through some troubleshooting steps to attempt to get the issue resolved. Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • HT1414 My Nano will not sync with iTunes.

    Nano will not sync with iTunes.  I get an error to retry or to reinstall.  I've tried most of the troubleshooting suggestions on the website.  I have not reinstalled.  My iPhone and iPad both sync with no issues.  The computer recognizes the Nano.  Is reinstalling my only option?  This started when I tried to update my devices with new music.  I noticed the error the next morning before my run and my Nano all the sudden had no music.  Went to re-sync and I received the error.

    It could be a number of issues, such as the soddering that connects the 30-pin adapter that then connects to your computer could have come loose. However that is unlikely unless you have dropped your device a lot. But for anyone to be of more assistance you will need to provide more information. Such as: does the divice still show up in iTunes? If not then you may have to put it into DUF mode, or you could bring it in to your nearest apple store and see how much help they can be. Caution: once in DUF mode you should be able to restore the device to its orginal settings and the newest software, but you will have to re-sync your libary, redo all of your selections ect. unless you have a local backup on your coumputer which you should be able to acess by [option]-click the restore button and selecting the latest backup, (at least I believe its [option]-click).
    Hope this helps.

  • My i pod nano will not hook up to my computer

    My I pod nano will not talk to my computer

    Start by carefully working through each and every single suggestion in this Apple support document.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My 6th generation nano will not sync music from itunes anymore

    My 6th generation nano will not sync music from itunes anymore.

    could you give us a bit more detail on the situation, Eeve?
    is it that the songs say that they're transferring, and appear on the ipod screen in itunes, but when you unplug the ipod they aren't on there? or is something a bit different going on?
    (if you're getting an error message, let us know what it says. include error message numbers if you're getting any.)

  • My ipod touch is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed

    My ipod touch (model A1213) is not syncing properly. I have updated the software to the latest (2.2.1) and have even resored it. Itunes says it is working and updated but will not sync and apps. Error message says that app will not sync because a newer version needed.

    2.2.1 is not the latest available for any ipod touch.
    Is yours the original ipod touch?
    If so then:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)

  • I have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing   wht to do???

    i have ipod classic 5gen it will not sync with windows the error message says ipod can not sync as required file missing   wht to do???

    Although you used the new USB 3.0 port, the actual connection speed is still USB2.0, as the iPod Dock connector, does not have the 10 times faster USB3.0 signal pins, the connection speed is still 480Mbits/s
    I assumed that you have tried the other USB 2.0 port to no success..
    Can you do the iPod Disk diagnostic as posted earlier by tt2, it wont fix your problem, but helps in troubleshooting.
    Have a nice day!

  • Nano cannot be synced. An unknown error occurred (13019)

    Touch and nano cannot be synced. An unknown error occurred (13019).

    Ive fixed this issue before. The steps are kinda long but they work.
    This is for windows computers with iPod nano that get the error 13019 during or after a sync with iTunes.
    -Open itunes
    --click, edit, click preferences
    --select advanced
    ---make a note of the iTunes media folder location on a notepad.
    ---put a check in organize files
    ---take the check out of copy files
    ---click ok
    --Click file, at the top of iTunes
    --move mouse over library, select organize, and consolidate files. ( This ensures all music in you iTunes will be in the iTunes media folder later.)
    At this point, if you have playlists you want to save:
    -Create a folder on your desktop, call it, playlists
    --Hover you mouse over your playlist in iTunes, should be at the bottom of the blue/grey column on the left.
    --right click the playlist, select export playlist
    --Navigate to your desktop and open the playlist folder and save.
    ---Do this for each playlist you want to save
    -Close itunes
    -Click your start button, and open computer or my computer
    --Using what you wrote down on your note pad, follow the path to the "iTunes folder", NOT the iTunes media folder
    --Open the iTunes folder.
    --Stop here
    -You will see icons that look like folders and you will see icons that look like files-
    -You will KEEP the FOLDERS
    -You will DELETE the FILES
    --If it makes you more comfortable you can cut the files out and paste on your desktop, but as of now we do not need the files any longer as we have the playlists backed up. Remember-Keep the folders.
    --That was the magic--
    -Disconnect your iPod if connected.
    -When you open your iTunes, it will be empty, that is OK. We are recreating the library. Everything will come back in a few seconds.
    -Click file at the top
    --Select, add FOLDER to library, not to be confused with add file.
    --In the window that pops up, locate and click on computer or my computer
    --From here follow the path to the iTunes media folder on your note pad, but do not open the iTunes media folder.
    --Click the iTunes music/media folder one time so it highlights.
    --On the bottom right you will have option to select folder, or choose folder or OK. Hit that button.
    All your music will start to import back into iTunes.
    -Plug in iPod after completed
    --a message pops up about being synced with a different library.
    --Click erase and sync
    --Watch all your songs go on your iPod with no error message.
    From here you may sync your iPod the way you want with out worrying about the persnickety error 13019!!!!!
    Hope this helps!!!
    Julian
    p.s. Follow the directions exactly.
    p.s.s. To add your playlists back to itunes:
    -Click file at the top of the screen
    --move your mouse over library, selece import playlist
    --on the new screen that pops up, navigate to your desktop
    --open the playlist folder, select the first playlist, hit ok
    --repeat for each playlist exported

  • My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

    My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

    I am getting the same error message. Have you figured it out?

  • Just got 4s and synced my music and only about half went to my phone.  the rest wont sync.  says unknown error.  help!

    just got 4s and synced my music and only about half went to my phone.  the rest wont sync.  says unknown error.  help!

    Unless as part of a backup, or stored somewhere else, they are gone.
    Your son needs his own Apple ID for iCloud, FaceTime & iMessage. He can continue to use yours for iTunes content, but for everything else, he needs his own.
    When you did what you did, as far as iCloud knows, this is the same person with multiple devices, and that's they way things are supposed to work: keep everything in sync.

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