TS1382 5th Gen 80GB Classic is charged, but menu is stuck!

5th Gen. Class 80GB Ipod.
My 5th Gen 80GB Classic ipod has not worked quite right in a while. I plugged into my JBL Soundstage, fully charged it, I toggle the top power/hold back and forth several times, all I see is the full menu, (music,photos,playlists,etc) but I can not scroll down using the wheel, or any other method!
I tried the toggle with HOLD thing, then pressing Center/Menu,and still nothing!
Since it shows the battery charge is full, then I'm thinking it's not the battery, but maybe the hard drive. I boght this new back in 2007, and once I took it to the geniuses at Apple store, ,they told me the HD was fried, like a computer crash, and for me to hand it over to them,. and for $185.00. they would give me a refurbish one. I was fuming! After payoing almost $500.00 doallars for this and this happens? I went home and called apple and talked to about five people until this nice supervisor actually helps me get this running again. Some genius! And now after four years since this happened. now this. I should just get a itouch with more bells and whistles, because this ipod might have numbered days. How long should a 80GB Classic last?

Just wanted to give you guys an update: my iPod now works again fully, without having reformatted it, as Apple suggested.
I was reading some other posts around here, and decided to try something before going for the ultimate/decimating solution: redownloaded iTunes and reinstalled it. Install of checking for updates, I just went to Apple's site, and downloaded the whole thing. Plugged in my iPod, and now it all works! All the songs that wouldn't play before are now working just fine, as before.
Seems to me there's something funky on iTunes 7.5 for Windows or the upgrade process, which wasn't there in previous versions.
Hope this helps!

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Issue with used 5th Gen 80GB Classic

Today I purchased a used iPod from the local pawn shop - bad idea, I know that now. It looked as though it was working fine before I bought it, but the trouble started when I tried plugging it into my computer.
A message popped up on my computer screen when I plugged the iPod in, telling me the device was corrupt. My girlfriend tried for two hours to reset it and repair it and all that - but nothing worked. The screen on which music should be displayed when you click on the little iPod symbol in iTunes is completely black. It shows no information, so I can't do a Restore - though a couple hours ago we were able to try a few times, but it didn't work.
I've also noticed now that, even though there is no data on the device, it keeps telling me in the "about" menu on the iPod itself: "74.3GB used; 0KB free".
Is this a lost cause?? I paid a good chunk of money for the iPod, and I'd really love it if anyone could help me figure out how to fix it.
What in Heaven's name did the previous user do to this thing!?
NOTES:
I am using Windows Vista, on a Compaq laptop. We currently have no desktop right now, or any Apple computer.

See if this helps
http://discussions.apple.com/thread.jspa?threadID=1591975&tstart=0

TS1363 I have a 5th Gen Ipod Classic which has just stopped being seen by iTunes. I have reloaded itunes and rest my iPod but still nothing. Any advice?

I have 5th gen iPod classic and although it is recognised by my windows vista software within the "computer" tab. iTunes does not see it. I have totally reset my iPod and reloaded the iTunes software on my PC (which actually sorted my issues with mt 32gb touch) but to no avail.
Any assistance would be grately appreciated?
N

Nothing has changed frlom when it worked on Saturday to it not working on Sunday! The iPod does not appear in iTunes on either my laptop or my PC. The iPod appears to be fully functional, the wheel works and the date/time etc is all correct. However, it is empty of all music and videos. It was almost full (give or take 10 gb)
The display on the iPod says connected! Is there a setting on it which changes it from an iPod to a disc drive? Other than that, I can see what's wrong.
Everything is working perfectly apart from it's deleted all my stuff and the PC only sees it as an external hard drive?
As I said, my touch is fine

Itunes playlists no longer showing up in my 5th Gen 80GB ipod

Ok, my ipod 5th Gen 80GB ipod works fine, all of my music is in there, and I can successfully sync with the latest version of itunes. The problem is: I can see my playlists in itunes on my laptop, I can sync my ipod successfully, but the playlists do not show up on my ipod. I have already tried resetting my ipod and restarting my computer.
I'm stumped on this one

Hello steelydan0613,
And welcome to Apple Discussions!
How do you have your iPod set up to sync music? Manually or automatically? If you sync automatically, how do you have your iPod set up to sync music from under its Music tab in iTunes? You may want to double check these settings.
B-rock

5th gen iPod Classic not recognized

Hi, I have a 5th gen iPod classic 30GB that my friend gave to me a few months ago. It was recognized on my computer and itunes at the start and I was able to sync and perform all the needed tasks. I recently had to reformat my computer and now the ipod isn't recognized by USB, or in itunes. The Device manager for Windows XP SP3 says "Unknown Device" and that the drivers for the device are missing. I've tried installing older itunes verions, searching for drivers myself, used 3 different Apple USB cables, restarting the ipod with the center + menu buttons, and checked the format (windows). I also have a 2nd gen ipod nano which is recognized with no trouble. All the tests on the classic, with the exception of firewire, passed and the hard drive works fine. The classic also isn't recognized on 2 other Windows 7 computers. If I try to put the ipod in disk mode, it just says "ok to disconnect" without giving me any other options. Also, the ipod charges on both wall USB and the computers USB. I have also tried all 6 USB ports. I've searched the web for days and have tried everything I could find to fix this, to no avail though. If anyone knows anything and can help, please post whatever you think will work. Thank you!

When you plug in the iPod does it even appear in Device Manager? See this article for more details.
http://support.apple.com/kb/TS1496
Otherwise, I have a feeling that the USB ports on the Netbook don't output enough power to allow the iPod to fully communiate properly with the Windows Vista O/S.
B-rock

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

My Ipod touch 5th gen is connected to wifi but internet doesnt work on it. It is showing full connectivity but when i try using itunes or safari, nothing loads.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Trying to update ipod 5th gen..got it downloaded but now it wont install and some of the apps wont open now..im stumped

trying to update ipod touch 5th gen..it got downloaded but it wont install and now some of the apps wont open..im stumped

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

5th gen ipod classic

How can i replace the battery for a 5th gen ipod classic? The support centre says it is now "vintage" and can't replace it?

There are still several third party services out there that offer a battery replacement service for the 5G iPod Video. A Google search for "iPod 5G Battery replacement" should give you a number of results to work with.
Otherwise, you can choose to swap out the battery for a new one yourself using of the many guides found online. I usually go with the ones over at http://www.ifixit.com.
As for where to find purchase a replacement battery, there are several online retailers and resellers to offer them as well. Some of the places that offer the replacement service also offer the parts, so you can check there as well. Just make it the battery is specifically advertised as being for the 5G iPod Video.
B-rock

5th gen iPod classic motherboard

I just replaced my motherboard on my 5th gen ipod classic and now the lcd is blank. I can hear clicking sound when I press the button. I have checked the connections several times and the only thing that I see is the little black latch on the lcd ribbon connector will not latch down. Could that be my problem?

Does the iPod appear in iTunes when you connect to your PC? If so, try restoring it to factory settings to help rule out the possibility of software glitch/issue. You're positive you ordered the correct replacement logic board?
Otherwise, it appears that something may have happened damaged the LCd when you replaced the motherboard.
B-rock

5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!

5th Gen Ipod classic is stuck in a Restore loop. Every time I restore on itunes the ipod reboots back into restore mode. help!

Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy

HT5278 MY 1st gen iPad has candy crush ---but it is stuck in "an update mode". My iPad can no longer acceptsupdates for any games beyond 5.1. Therefore, each time I try to access the game it goes into a "pause" mode. I would hate to delete the game becaus

MY 1st gen iPad has candy crush ---but it is stuck in "an update mode". My iPad can no longer acceptsupdates for any games beyond 5.1. Therefore, each time I try to access the game it goes into a "pause" mode. I would hate to delete the game because I think I will lose my score. But I can't play the game either. Can someone help me with this? Can I go back to my last updated candy crush for my ipad, or do I have to delete it and start over? Also, how would I get the one for my generation iPad

I have a similar problem. But my iPad shows the connect iTunes screen and gives error 2001 when I try to restore it.
My iPad's battery was fine but I didn't use it for like 2 weeks. It's battery would've discharged and it turned off. When I tried to charge through wall socket, it got into the restart loop where it would show apple logo and turn off. So I did the simultaneous holding of Home and Sleep buttons for 10 seconds or more. It started showing connect to iTunes.
When I try to restore, the iTunes does the usual "extracting file" or something and go upto preparing for restore. But the iPad screen turns off from "connect to iTunes" and iTunes gives the error 2001, and the screen is back to connect to iTunes.
Also, if I don't plug in, the iPad seems dead, doesn't wake up or anything.

The (sad) tales of a 5th Gen 80Gb iPod classic

Hey folks,
So here's my story: for years, I had a 10 Gb iPod. I bought it when the model had just come out, so you can do the math of how long ago that was. Over all years of using that iPod, I never ever had a single problem with it. I always used it on my Windows PC, no problems at all.
The story sadly changed when I bought my new 80Gb 5th Gen. iPod (which was bought a couple months before the touch models came out, so it's now a Classic - sorry, that part always entertains me).
Since buying that one, I've had a few problems I never experienced before. Songs that always played perfectly on my old iPod seemed to freeze the new one (I kept a copy of most songs on an external HD, so I could listen to them at work and so on, which made it easier to upload them to the new one). 99.9% of the songs came from CDs I own, and ripped through iTunes, mind you.
For that and other reasons, I had to learn quickly how to reboot my new iPod, something I'd never done on the old one.
And now, the greatest problem of all is here: since I installed iTunes 7.5 on my PC, it crashed a couple times while managing my iPod. Earlier today, after it happened for the last time, I recalled iTunes to notice that many of my songs on my iPod - HUNDRED, mind you - are now missing. As I go through the list of songs in my iPod, I get the "white exclamation mark inside the grey circle" next to the name of the songs. As I try to play them on iTunes, they don't play. As I try to play them on the iPod, it automatically skips to the next song.
No, I do not automatically sync my songs, which means there's no reason it should look for them again. They simply "disappeared" physically from my iPod apparently.
I called Apple about it. The first tech person was, with all due respect, useless. His suggestions were simply "reformat my computer" (???) and "reformat my iPod," but he gave me no explanation whatsoever for why (does "because my sheet says so" sound familiar?).
I finally got to talk to a supervisor, who did sound extremely more proficient and knowledgeable about what she was saying. In her opinion, for one reason or another (again, ???), my iPod lost the path to those songs. So, although they are physically in there, the iPod doesn't know anymore how to actually find them to play. Her suggestion, unfortunately, is also to reformat my iPod, and reupload all the songs. This, however, would not save any of the Playlists that took me forever to fine tune, as there is no way of saving Playlists from iPod they know.
I am officially scared right now that I will spend hours reformatting the iPod and reuploading the songs, just to have the iPod do the same thing again, to the same or other songs. The other option I can think of is to reupload just these "hundreds" of songs manually, but, again, what's to say it won't happen again?
In some ways, I do miss my trouble free older iPod.
Hope this helps someone who may be considering a change, or may be experiencing something similar. If you are, I'd appreciate some input on the matter!
Have a good one, folks,
D.

Just wanted to give you guys an update: my iPod now works again fully, without having reformatted it, as Apple suggested.
I was reading some other posts around here, and decided to try something before going for the ultimate/decimating solution: redownloaded iTunes and reinstalled it. Install of checking for updates, I just went to Apple's site, and downloaded the whole thing. Plugged in my iPod, and now it all works! All the songs that wouldn't play before are now working just fine, as before.
Seems to me there's something funky on iTunes 7.5 for Windows or the upgrade process, which wasn't there in previous versions.
Hope this helps!

5th Gen Ipod Classic Charging and Connecting problem. Battery has been changed and no improvement.

I have a 5th gen classic 30 GB ipod, that will not charge with an adaptor or USB 2.0 It also will not display the "Do not disconnect" when connected to a USB 2.0 conector and is not being picked up by my computer (Windows Vista). It was originally on a XP computer years ago. Battery change did not help. I have a lot of music I would like to get off of it, but my computer will not recognize and the new battery is draining down. Help me.

there is also the posibility of it being fried
have you considered sending it for diagnostics?
the online place I use (digiexpress) charges $25 for diagnostics and estimate,
if you decide to have it fixed, they then add the cost of parts, or ship it back unfixed.
labor is included in the $25 fee
My classic had 2 batterises changed by myself to no avail, until I decided to send it in to realize the board was fried. waste of money changing batteries, iPod went to the recycling bin. now i leave it to the pros and actually save $$.

Kenwood X991 & iP200 cable with iPod 5th Gen 80GB does NOT work correctly

I have a conundrum. My wife has the 4th Gen v1.2.1 iPod 30GB which works fine on my Kenwood X991 Head Unit. I recently purchased the "new" 80GB iPod 5th Gen with the latest version "1.0.2" which does NOT work properly. The iTunes software tells me that this 1.0.2 is the latest software.
When I attach my iPod to my stereo, it states "Reading" for eternity. It DOES play music but only plays Alphabetical Order ONLY. There is no ability to stop, change, fast-forward, reverse, etc....the only thing you can do is click "Source" to change to CD Player or Tuner, etc...
Does anybody out there know what is going on? I have a request into Kenwood as well. Thanks in advance for all your help!
-Kingofbytes

Thanks for the help. It's an iPod Classic then 80GB. The unit plays when plugged in but does not allow searching, or switching songs nor displays as it is supposed to. My wife's 30GB works with no problems. Of note:
Her 30GB = v1.2.1
My 80GB = 1.0.2
Mine is newer by about 6 months. Both are the latest software according to the screen.
Kenwood has said to "reset the head unit" and "make sure I've got it plugged in properly". I need to try the reset part next but the last statement is funny to me. I can install a head unit, amplifier, re-run all speaker wire, install a Dual 10" subwoofer box, solder and wire tie all connections from a factory unit to a 3rd party Cable manager kit, but I need to "make sure" I know how to plug in an iPod cable.....laughable.

Where can i buy 5th gen 80GB ipod?

Now that the new ipod clasic is out replacing the 5th gen ipod, which i think is much nicer looking, whats going to happen to all the 5th gen ipods? I have a 60GB now and want to upgrade to to an 80, but i dont want to buy the "classic" because i think the full metal jacket looks ugly.

*i dont want to buy a refurb.*
Because?
A refurb is identical to a new model except it is a lot cheaper.
Same warranty, same accessories, new case, etc.
*there should be plenty of new 5th gen ipods out there.*
There should be some but they are still going to be $349.
A new 5G 80GB iPod video is going to cost the same as the 160GB iPod Classic.
They are not going to be discounted anywhere.

TS1382 5th Gen 80GB Classic is charged, but menu is stuck!

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