TS1382 Im trying to dowload a song but when I click on buy it doesnt work
Hi I am trying to download a song but when I click buy it doesn't do anything.. Any idea?
Hi mccandk,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649http://support.apple.com/kb/HT5649
iTunes 11 for Windows: Create a playlist
http://support.apple.com/kb/PH12340?viewlocale=en_US
Cheers,
- Judy
Similar Messages
-
I got a new iPhone and i am trying to buy songs but when I go to buy a song on iTunes it says I have to answer my security questions and I don't remember the answers. I pressed where it says for them to email you your answers but I haven't gotten an email. Is there another way to change or get the answers for the security questions?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
How do I enable my iPod? I am trying to update the apps but when I click "Update All", a pop up "Your Apple ID has been disabled." How do I change it so I can enable my iPod? My iPod is not locked (I know my password), but I just can't figure out how to enable it. Thanks.
This may help:
http://support.apple.com/kb/ts2446 -
I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
From here > Apple - Upgrade your Mac to OS X Mountain Lion. -
Purchased Beck's new album Morning Phase.
Track 10 'Phase' wont download. Ive tried restarting, left it over night then tried again, etc. Say's the file is corrupted.
Keep getting message "Check available downloads" but when I click on that it doesnt do anything? All other tracks are fine.
Any ideas?
Thanks
LeeHello, lee19760_0.
Thank you for visiting Apple Support Communities.
I would delete the media that is giving you an issue and download it again by accessing your previous purchase. The articles below will walk you through that process.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
I purchase a iTunes card but when I click to buy it shows my credit card information would if charge my credit card or no?
As long as you are buying content for yourself (you can't use your balance to gift content) then your account's balance should be used up first before any remainder is charged to your card.
How purchases are billed : http://support.apple.com/kb/HT5582 -
Hi, i cant download the moutain lion soft. i payed the software but when i click in download it doesnt start. Just apear "waiting..." at lunchpad.
Make sure your Mac qualifies for Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
If your Mac can run Mountain Lion, if you have anti virus software installed, you may need to disable that before downloading. -
Trying to purchase music but every time click on buy song nothing happens even after signing into account
Same for me. iTunes 10.7 on Mac OS X 10.6.8.
Apple, I'd love to give you some money, but you won't allow me to do it. Please fix this. -
I bought an IPhone 3gs and tried to reset the APN through Strait Talk Wireless but when I click on settings then "General" tab they tell me to click on the "Network" tab but there is not a "Network" tab? After Network, I was supposed to go to Cellular Data Settings but I can't find the Network tab under the General tab. I watched videos and every IPhone I saw had the Network tab but mine don't, can anyone please help this old man fix this new technology, so I can use the Internes and MSM?Thanks, jerry b <><
Hey electrikn,
Thanks for the question. If your iPhone 3GS has been updated to iOS 6, this setting had moved:
Set network options: Go to Settings > General > Cellular
via http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thanks,
Matt M. -
I have a Mac Book Pro with 10.7.5 and I am trying to upgrade to the free Mavericks but when I click on the download it doesn't do anything. What am I dong wrong?
A couple things to try.
1) Quit the App Store, wait a few minutes, then open it and check the Purchases tab. Is there a progress bar.
2) Boot into Safe Mode and try to download it: http://support.apple.com/kb/HT1564 -
I have entered a gift card on my apple id. The credit shows but when I try to buy a song itunes wants to used my previous credit card information to complete the purchase? When I click on redeem it asks for the gift card # again??
It will automatically be charged against your balance. You need to nothing.
Confirm you payment info as this is how itunes verifies your account. -
I'm trying to update Microsoft DRM but when I click to update nothing happens. How do I update?
I've gone to the location you have provided to update plugins but as stated before nothing happens when I click on to update or when I click the word Microsoft DRM. I play Zoo World on Facebook and it always crashes. I send a report and reload but it happens several times while playing
See:
* http://kb.mozillazine.org/Windows_Media_Player -
Ive been using this brand new iphone 4s for barely a month now and then all of a sudden, it lost its sound! but when i use my headphones, it works. when i take it off, it doesnt! grrr... what should i do?
Yes my Iphone has done the same thing!!! I was listning to music then it just stopped.
There is no sound coming from it what so ever!!!! I have tried eveything, i actually work for a mobile company and i on Ipone support and i know all the tricks but nothing has worked!!! Not happy at all!! Restoring to new dose nothing, the same as when i put it in to safe mode????????? -
So I updated my Ipod touch to the newest software on my pc laptop which is windows 7. The software update wiped all of my songs and apps off of my Ipod. This is not that big of a deal because the songs and apps are still in my library and apps folder in itunes on my computer. The problem is, when I go to sync all my songs and apps back onto my ipod the tracks and apps are not syncing. It's almost as if the computer thinks all the songs are still already on the ipod but they are not. What do I do here?
- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.
Maybe you are looking for
-
I connect my Acer 22" to my lenovo via vga, and i have screen on acer for some second and then it disapear, what is the problem ????
-
MRP run details(date and time when MRP was run)
Hello, I need time stamps of all MRP/MPS run for a particular material. Please let me know relevant T.code/FM/BADI.
-
hi i hope i am not asking a simple question i currently have a sky hub router (uk) and a apple time capsule my issue is i struggle for wi fi in the house, two rooms that miss it, kitchen and study... i have tried to use my time capsule to extend the
-
PPS Strategy Map Dashboard Designer Error
Hi, I am attempting to create a Strategy Map using Dashboard Designer. I have Visio 2013 installed. When I try to create a new Strategy Map (Create>Strategy Map) I receive the following error: "To create a strategy map, you must first install at leas
-
Driver filters that Itunes adds to CD/DVD drive
When I install or reinstall Itunes it adds upper and lower filters to my CD/DVD drive which then disable my CD/DVD drive. I know this is a problem with Vista since Microsoft has posted a step by step method for removing these filters (doc # KB929461)