TS1383 the battery on my ipod is out of power and i have plugged it into the adapter and the charging screen is not on and in fact there is nothing but a blan unlit screen any thoughts

the battery on my ipod is out of power and i have plugged in the power adapter and there is no screen message in fact the screen is unlit and blank any thoughts

I assume knowing shows on the display at all? How long have you left it to charge? It can take up to 30 minutes for the iPod to show any signs of life and even then it sometimes still requires a hard reset of the iPod to get it to boot up.
Otherwise, tr a reset. To do this, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
B-rock

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I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?

Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M.

My daughter disconnected her iPod nano from the lead before ejecting the device. It no longer syncs and we have re-set the device, but it now only occasionally appears on the computer screen any suggestions please?

My daughter disconnected her iPod nano from the lead before ejecting the device. It no longer syncs and we have re-set the device, but it now only occasionally appears on the computer screen any suggestions please?

Restoring the iPod will do nothing to his iPhone.
When you restore it wipes the iPod clean no matter what computer you use.
The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766

My iPod won't turn on. It gets stuck at the "charging screen".

I haven't used my iPod in almost a month and when I tried to charge it last night, it just wouldn't start.
It's been charging for more than 12 hours now and it's still stuck at the "charging screen," that one where there's a lightning sign at the middle of an almost empty battery with little RED juice. You know what I mean.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

What do i do if my ipod touch keeps going to the charge screen, then to the apple screen, then shuts off?, what do i do if my ipod touch keeps going to the charge screen, then to the apple screen, then shuts off?

what do i do if my ipod touch keeps turning on, going to the charge screen, then going to the apple screen, then shutting off?

If it is still charging using the adapter, let it stay there for at least 15min, then connect again, if necessary use recovery mode. iOS: Unable to update or restore
If still not luck, and the battery still shows the red charging icon, you might need a new battery.

My numbers program created on my mac version 3.0 won't work on my ipad version 2.0. It says I have to save the file with preview option but there is no such option in preferences. Any thoughts?

my spreadsheet created with numbers program version 3.0 created on my mac won't work on my ipad version 2.0. It says I have to save the file with preview option but there is no such option in preferences. Any thoughts?

For the update to run Aperture must be installed in the system Application folder and named simply Aperture, not Aperture3.2.2 or anything else.
I don't know if this would also affect photo stream but if your Aperture is misnamed or installed in an incorrect location fixing that to see if it clears up the problem would be a good first step.

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?

I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?

Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem.

I can not sync my Iphone 4s with Itunes. I get a "required file can not be found" error. I went the apple stroe yesterday and they said a file may be corrupt. I have uninstalled and re-installed Itunes so it is up to date. ANy thoughts?

I can not sync my Iphone 4s with Itunes. I get a "required file can not be found" error. I went the apple stroe yesterday and they said a file may be corrupt. I have uninstalled and re-installed Itunes so it is up to date. ANy thoughts?

Anybody?

The front and back camera on my itouch second generation stopped working. Any thoughts on how to fix it?

The front and back camera on my itouch second generation stopped working. Any thoughts on how to fix it?

First, try to reset the device by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
If this does not work, set it up as new device again, explained in this article:
How to back up your data and set up as a new device
If still no luck, get it serviced, the issue might not be software related.
Apple - Support - Service Answer Center

I bought an iphone 4s from Gamestop in California and I didn't get any icloud info for it. Now I am stuck in the activation screen, any suggestions (no jailbreak)?

I bought an iphone 4s from Gamestop in California and I didn't get any icloud info for it. Now I am stuck in the activation screen, any suggestions (no jailbreak)?

Take it back for a refund it is "activation locked" to the original owners Apple ID and password.

So, after my iPod touch died, i plugged it into the computer to try and charge it, and now it keeps changing between the charging screen, the apple logo, and a blank black screen, still hasn't charged, and its been plugged in for almost an hour now

So, after my iPod touch died, i plugged it into the computer to try and charge it, and now it keeps changing between the charging screen, the apple logo, and a blank black screen, still hasn't charged, and its been plugged in for almost an hour now

See the not-charging topic of:
iPod touch: Hardware troubleshooting
Have you tried another cable?
Another charging source? Does iTunes see the iPod when you connect to your computer?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
- An appointment at the Genius Bar of an Apple store might be in order

The "Roman" font is not being recognized in Firefox 4.0. As such, I cannot read any previously posted topics or post any new topics on websites using this font.

The "Roman" font is not being recognized in Firefox 4.0. As such, I cannot read any previously posted topics or post any new topics on websites using this font.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

My Iphone 4 is stuck in the charging screen.

Hey guys,
My battery was recently acting up so i went out and got it replaced with a brand new battery now it had the charging screen when i had the battery inserted but i figures it just needed a good charge 6-7 hours later its still there with a slit of red charge and lightning bolt.
I tried everything on the web hard reset, restored it but it just went back to that same screen i'm really concerned now its an iPhone 4 and i'm thinking i have to take it back to the guy who fixed it and get him to check it out.. any suggestions?

Hey MarcoCr,
Thanks for the question. It sounds like your iPhone is currently in recovery mode. To resolve this, you will need to restore the device with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

IMovie wii no longer share with iDVD. I just upgraded to Yosemite 10.10.2 and now I can't get iDVD to work properly. Any thoughts?

iMovie wii no longer share with iDVD. I just upgraded to Yosemite 10.10.2 and now I can't get iDVD to work properly. Any thoughts? This is what comes up.....

iDVD does work with Yosemite although, as Kappy pointed out unsupported for 2 years, so try this basic troubleshooting fix:
1 - delete the IDVD preference file, com.apple.iDVD.plist, that resides in your
User/Home/Library/Preferences folder.
2 - delete the contents of IDVD'S cache folder: User/Home/Library/Caches/com.apple.iDVD.
3 - launch IDVD and try again.
NOTE: In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and press the Return key - 10.7: Un-hide the User Library folder.
If you're running Mavericks or Yosemite go to your Home folder and use the View ➙ Show View Options menu to bring the this window:
If iDVD crashes again post the first 50 lines of the crash report. Don't post a screenshot but copy and paste the actual text.
To get a movie from iMovie to iDVD it should be exported out of iMovie as 480p and added manually to iDVD.

TS1383 the battery on my ipod is out of power and i have plugged it into the adapter and the charging screen is not on and in fact there is nothing but a blan unlit screen any thoughts

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