TS1389 computer is not authorized to play one song that I just dl'ed.

I am unable to play a song I just downloaded; when I try to, I am prompted to authorize my computer.  When I enter my info, it says that the computer is already authorized.  When I try to play the song again, the same thing happens.  When I check the info on the song, it was purchased with my account.  HELP!  The songs I downloaded before and after this one all play with no issues. 

Delete and redownload it if doing so is free in your country.
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Similar Messages

  • "This computer is not authorized to play this song" How...?

    This is the message that was displayed on a friend's computer when trying to play a song. A box then appeared with an email address, asking for the password. What method was this song put onto this computer if the computer is not authorized to play this song, that I assume was purchased from Itunes.

    Not sure of your question. If you put songs that you have purchased from itunes on a friend's PC, then you have to authorize that PC in itunes to play them.

  • I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

    I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

    Hi,
    If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
    Jim

  • TS1389 when i changed my browser to IE 8, I am no longer able to play the songs I purchased. I keep getting a dialog box saying "this computer is not authorized to play this song. Would you like to authorize it? The box has an old apple ID . How do I get

    I try to play the Itunes song I purchased. I have a new computer, another internet provider since I purchased the songs, and have switched to a new internet browser Internet Explorer 8. I keep getting a dialog box saying "this computer is not authorized to play the song. would you like to authorize it?
    An old Apple ID popps up and I am asked for the old passwork which I no longer remember. I successfully changed to a new Apple ID and password.
    when I enter that, a new dialog box appears, saying "this computer is already authorized." When I try to play the song the first box appears again,
    I I go round over and over, with no success playing my songs. Can anybody out their resolve this? Thanks for any help

    Were these songs purchased using another account?
    " I opened a new iTunes account and copied the files to the new account.  "
    Do you mean to a new library?
    Account is a user neame and password with which you purchase content.
    A library is your collection of media.

  • ITunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

    iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

    JayneWilson wrote:
    I tried that with one song and it charged me for it.  I've got hundreds of songs my new iMac won't play! Help!
    If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
    http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

  • "This computer is not authorized to play" (favorite song)

    I opened iTunes and clicked on my favorite song, but I get this error message that the computer is not authorized to play the song.  I've changed my Apple ID and password, but my favorite song won't play.  Other songs on the playlist will play just fine, but my favorite song gets skipped over.
    I got the same error message earlier today when I tried to play a movie trailer in the iTunes Store.  I had to shut down my iMac and then switch it on again just to watch the trailer.
    Anybody have any ideas?

    I have the same problem! I purchased some music today from the iTunes Store and it skips over one of the songs I downloaded. I deauthorized and authorized my computer and it still gave me the error. Bit fed up with it at the moment!

  • I purchased a song on this Mac, an authorized computer. I am now getting a message that this computer is not authorized to play the song. Why??

    I purchased a song on this Mac, an authorized computer.  I am now getting a message that this computer is not authorized to play the song. When I provide my username and password to authorize my computer, the song is still not authorized. Why?

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases - http://support.apple.com/kb/ts1389.  If your country permits re-downloads, delete the file and re-download.

  • HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

    iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

    In iTunes from the Store menu select Authorize This Computer.
    Read here > http://support.apple.com/kb/HT1420
    Not for iTunes 11: Press Alt to show the Menu Bar
    Hope that helps

  • Song is paid for yet message reads "your computer is not authorized to play this song"

    song is paid for yet message reads "your computer is not authorized to play this song"

    Hi bboywerx,
    For that message you would want to try authorizing your computer again:
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/HT1420
    To authorize a computer using your Apple ID
    Open iTunes
    From the Store menu, choose Authorize This Computer. (In earlier versions of iTunes, access this option from the Advanced menu).
    When prompted, enter your Apple ID and password, then click Authorize.
    Cheers!
    - Ari

  • ITunes says my computer isn't authorized to play one song, but all the rest of them work. The song works on my iPad so why won't it work on my computer or my iPod?

    iTunes says my computer isn't authorized to play one of the songs I just downloaded, but all the rest of them work. That song works on my iPad so why won't it work on my computer or my iPod? It says my computer isn't authorized to play that song so I type in my password and it pops up with a menu saying my computer is already authorized and it skips to the next song. No matter what I do it won't play that song on my laptop or my iPod.

    Could be a Corrupt download of that song...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • This computer is not authorized to play "insert song" ....

    That message keeps popping up when I try to play songs that I have downloaded from the Itunes store. This has just happened after I downloaded the new versions of Itunes 8.1 or whatever it is called. I have had these tracks on my computer for years, so I imagining it is a problem with the the new software. I haven't try to put the songs on more than five computers. When I go to type in my password to authorize, it rejects it. It says a required Itunes component was not installed -42401. But my program says it is updated when I check. Any suggestions?

    Do you have more than one iTunes account or do you/ have you shared your computer with another person who might have an iTunes account? Very early one my wife and I ran into this issue before we realized that it would probably be a good idea for us to use just one account. If you are certain that all the music on your computer is from a single account try deauthorizing your computer and then reauthorizing it.

  • I am getting a message with some songs in my itunes library that has a different user id and says my computer is not authorized to play this song. ***?

    Since transferring my iTunes library to a new computer, my library is just a mess.  There are lots of songs that are duplicated 2, 3 and 4 times although all but one of the songs will get a message saying iTunes cannot find the file.  Now I am getting a messages with some songs that shows a different user id for iTunes and wants the password.  I have spent lots of $$$ and time trying to resolve these issues but really want to know what the heck is going on here?

    Maybe you purchased some of the other songs using a different itunes account.
    Could this be?

  • ITUNES message "this computer is not authorized to play "paid song"....

    I just got rid of my aol account...the one which the music store was attached to and also got a new PC. All the music I downloaded from the music store can by played. Each time I authorize the computer it does not work.

    hiya!
    perhaps try reporting the issue to the Music Store, using the form at the bottom of this FAQ:
    iTunes Music Store authorization FAQ
    love, b

  • Importing Video Clip: This Computer is not Authorized to Play This Song"

    I'm trying to burn a DVD full of favorite segments of video. One is an m4v video file I got legitimately from iTunes music store. It plays fine. When I try to import to iMovie HD, I get the above error message, and it asks if I want to open iTunes to authorize. I tried that once, even though I shouldn't have to do that. It used up another one of my 5 allowed computers, then back in iMovie it gave the same error message and started the process over. I see others had a similar problem with songs and were able to work around the problem by burning to CD and re-importing. I don't know how I would do that with a video file if I can't even get it into iMovie or iDVD.

    You have run into DRM protection. The workaround is to burn those tracks to a CD, reimport them into iTunes from that CD, save as AIFF files, and then import them into iMovie.
    Then they will work perfectly.

  • I purchased an album today from the itunes store but it's not letting me play it? It's saying that my computer is not authorized to play the songs even though my computer is already authorized....help!

    I've tried deauthorizing and reauthorizing my computer, exiting and reentering itunes, restarting my computer...nothing is working! I don't know what else to do

    Delete the Album including files from your iTunes, then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through Music tabs to download again for free

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