TS1389 Continue request Sign in required
When attempting to purchase a song I am repeatedly asked to sign in to my account. I have changed my password multiple times to no avail. Within iTunes it displays that I am already logged in. I can also log in to iTunes via the web so I know my account works.
Please help!
Thanks!
Same here, this is an irritating issue. I am getting this with non-renewing subscriptions.
Similar Messages
-
Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
Sign in required Tap Continue and sign in to check for downloads popup
Hi All,
I have implemented Auto Renewable App purchasases in my application, everything is working fine.
We are testing the app throughly and for each and every condition possible(network down,hundreads of sandbox users etc).
While testing the things many times we are stopping the transaction in beteween but after some time we were restoring the same transaction and it works after that.So far so good.
Now on many ipads we are getting the message popup saying "sign in required Tap Continue and sign in to check for downloads".
I dont know what this means because i have already purchased the product in sandbox and evrything works great but many times this poup is irritating us so please lt us know the solution for same.
Please let me know how to get rid of this error asap.Because of this error only Our QA's are not releasing the app.
Please help me out to solve this asap.Same here, this is an irritating issue. I am getting this with non-renewing subscriptions.
-
"sign in required, tap continue and sign in"
What is this? I have never seen this before in 15 months. Is this malware?
It does not say WHAT app is requesting my Apple password. BAD DESIGN APPLE, if this is you.
If I click Cancel, nothing seems to be wrong. iCloud still works fine.Huh?
I still don't know that this "sign in required" is for, it does not say. In spite of the curious post by gdgmacguy, I still need to know.
Can anyone help? -
"sign-in required, click continue and sign in to check for downloads".
On trying to access the ITunes store or ITunes in general, I keep getting a pop-up window stating "sign-in required, click continue and sign in to check for downloads". Itunes then doesn't recognise the sign in attempt and the pop-up appears again. Has anyone seen this and have any thoughts or advice?
Contact Apple for help with Apple ID account security
-
ussually wen i purchace an app it just ask's me for my apple id password then install's the app, now it say;s (please sign in required) then after clicking continue it goes to "payment method/payment type and all my bank details now... sugesting there's something wrong with the detail's in there, this step was never required before now and im unable to install app's now... can someone help me with this issue at all please?????
iPhone 5, iOS 7.0.6No one here can help you. Contact iTunes support & see what the deal is:
http://www.apple.com/support/itunes/ -
I Was trying to update my apps when i got a sign in required alert,
i signed in and it took me to my account settings ]it said there was a prob with a previous purchase and i havent purchased anything?http://support.apple.com/kb/ht1808
-
Hi!
I stopped my subscription of my Creative Cloud and started it again a few days later, because of the new price for educational people. After that, I can not use Photoshop, Illustrator, etc. because I get an "Sign In Required" Loop. Every time I want to start Photoshop the window opens and wants me to sign in. I click "Sign In", it says "Thank You" and I continue and the window appears again. I already tried the "(Not your Adobe ID?)" link and it didn't help.
Is there any solution or has anyone the same problem?I had a similar problem. Every time I opened a CC App, I was asked to sign in. I followed instructions on several forums, but nothing worked.
Yesterday I got in touch with Adobe Help and together we spent over two hours trying to resolve the problem. I have to say Khongyairong (the guy I was dealing with) was very helpful but we ran out of time as I had to go out.
Today, I decided to remove every single trace of Adobe from my Mac. I followed these steps and all now works as it should!
Please note the order – uninstall apps first, then run cleaner, then manually remove any left over files.
Warning: You will delete all Adobe files from your computer. If you are using any Adobe products other than Creative Cloud please make sure you check every file before deleting it – if it's not related to CC don't delete it! You might want to make a snapshot of your system that you can restore to before doing this. If there is more than 1 user on the Mac make sure they don't have Adobe products that could be effected by the following process.
Use the Uninstallers for each App you have (uninstallers can be found in Applications/Adobe *App Name*/Uninstall Adobe *App Name*
Check Applications/Utilities for any other Adobe Uninstallers and run them
Use Creative Cloud Cleaner to remove everything else (I was given the download from Khongyairong so don't have the link)
Select 'All' from the dropdown menu, top-right.
Click 'Clean All'
At this point I restarted my Mac but it may not be necessary.
Go to /Library/Application Support and delete the entire Adobe folder (I also deleted the Macromedia folder too, but I think this is just for Flash Player)
Go to /Library/Caches and delete all folders and files with 'Adobe' in the name
Go to (User) ~/LibraryApplication Support and delete the entire Adobe folder
Go to /Users/Shared/Library/Application Support and delete the entire Adobe folder (if you have more than one user set up make sure they are not using Adobe products that will not function correctly if you delete this folder)
At this point I searched my entire computer for any other files or folders with Adobe in the name and deleted them
There was also a Photoshop folder in one of the Librarys (can't remember which but check in both) I deleted that too
I emptied the trash and restarted here and would recommend the same
At this point I could have started installing the software again, but I took some extra steps which involved 3rd party software. I use Onyx which is a very good tool to clean up OS X system. You can use this or something similar to do the following:
Reset home folder permissions and ACLs
Clear system and user caches
During the Onyx processes I was promted to restart my Mac a couple of times. Once all that was completed my Mac was booting up a fraction quicker than before (which was a nice bonus).
Fresh installs
I then went to creative.adobe.com, signed in and downladed Creative Cloud Desktop App – nothing else.
I installed CC desktop, signed in and initially downloaded 1 app (in my case Photoshop), opened it and waited... no window requesting sign in!!!!
I double checked, by quiting and reopening Photoshop – all seemed good!
I was then able to install other CC Apps (one by one just be sure) from the Creative Cloud App and every one of them works withut being promted to sign in!
Hope this works for you, I've seen this issue a lot and was very happy to have a solution to share it with others! -
Sign In Required message when buying song on iPod?
I wanted to buy a song on my iPod via iTunes, as I have done many, many times before. But it won't let me; every time I tap the price to buy it, it prompts me to sign in as usual, which I do; and then it gives me this message:
"Sign-in required: Tap continue and sign in to view billing information."
Even though I just signed in. There is not a continue button, there is only an OK button, which, if I tap it, just takes me back to the iTunes search results. All my billing information is correct, nothing has changed since I last bought a song on my iPod, and I also have about $20 of iTunes gift card balance in my account, so there should not be any billing issues. And I just bought a song on it 4-5 days ago with no problem, and I really haven't used it much this week so nothing should have changed.
Anybody have an idea of what is going on?!?Hmm... and you don't have this issue when trying to purchase the song on your computer correct?
Maybe try resetting all of your iPod's Settings. To do this head to *Settings -> General -> Reset* and tap *Reset all Settings*. From there, if still no luck, it might be a good idea to go and restore your iPod via iTunes.
B-rock -
Cannot install Elements 13. "Sign-In Required" leads to stalled window.
How can I get my new copy of PEPE Elements 13 installed? I have been requesting a chat help for nearly two hours now, to no avail. When I try to install the programs, I get the "Sign-In Required" window, enter my Adobe ID info on the following window, click the blue "SIGN IN" button and watch the blue square chase the black ones ad infinitum. I have wasted literally hours - even days - trying to find a solution. HELP! After all, I PAID for the program and its seemingly-endless frustration trying to get what I PAID FOR installed. (yes, I am shouting a few words - and keeping other more choice expressions to myself!).
Try:
Elements 12 - not working -
Deploying only Acrobat XI Pro CC package w/ Enterprise Serial # - Still getting "Sign In Required"
Downloaded Creative Cloud Packager to create a serialized package of only Acrobat XI Pro. I further customize the deployment via Adobe Customization Wizard XI, but did not re-enter the serial number (as suggested). I am able to deploy from the Exceptions folder with the following cmd, msiexec /i "%inst%AcroPro.msi" PATCH="%inst%Updates\AcrobatUpd11006.msp" TRANSFORMS="%inst%Transforms\en_US.mst" /qn. Upon launching Acrobat, I receive the a pop-up message, "Sign In Required. Siging in with an Adobe ID and registering Creative Cloud Membership Enterprise is required within 32767 days otherwise it will stop working." I don't understand why the serial number and Adobe ID I enterred when packaging did not carry over. Any insight would be appreciated.
Downloaded Creative Cloud Packager to create a serialized package of only Acrobat XI Pro. I further customize the deployment via Adobe Customization Wizard XI, but did not re-enter the serial number (as suggested). I am able to deploy from the Exceptions folder with the following cmd, msiexec /i "%inst%AcroPro.msi" PATCH="%inst%Updates\AcrobatUpd11006.msp" TRANSFORMS="%inst%Transforms\en_US.mst" /qn. Upon launching Acrobat, I receive the a pop-up message, "Sign In Required. Siging in with an Adobe ID and registering Creative Cloud Membership Enterprise is required within 32767 days otherwise it will stop working." I don't understand why the serial number and Adobe ID I enterred when packaging did not carry over. Any insight would be appreciated.
-
I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether
Do you have enough funds in your bank account?
otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
One more reason can be because iTunes does actually limit the amount you can change payment methods
Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273 -
I am using a 2003 eMac and am running on Mac OSX vs 10.4.11. I amrunning iTunes 8.2.1 (6) and not able to upgrade iTunes on this computer. iTunes is not recognizing music I have purchased and when I try to connect when it request me to I get the following error message:
Cannot complete iTunes Store request. A required iTunes component is not installed (-42404)
Please help.Is this music purchased back in DRM days? I don't actually have any iTunes music so I can't test with my iTunes 7.5, but I know that without iTunes 10 you cannot even connect to the store anymore. I wouldn't think that would require an active connection to the store all the time, otherwise how could you play music on a computer in the middle of nowhere? Did you do something to trigger iTunes suddenly wanting to connect and check on machine authorization?
-
Premiere Elements 12 endless loop of "Sign in Required' popup
I received a license (Volume Licensing serial number) for Adobe Photoshop and installed. Whenever I try to use the editor, I get in an endless loop of "Sign in Required' popup. I sign in with my Adobe ID, and then nothing happens. Chatted with Adobe with no resolution. Our IT folks thought it might be a firewall issue, but it is not. Been struggling with this for over a month, and need to use the product.
Any ideas on how to resolve this?
Thanks.
LizLiz
Had lots of problems with Premiere Elements 12/12.1 and Sign In after an uninstall reinstall.
See if any of what worked for me works for you also.
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
We will be watching for your results.
ATR
Add On...did everyone so far go through looking at the problem with and without the antivirus as well as firewall(s) disabled? -
Photoshop CC opens Application Manager, says "Sign in Required", not working. Help?
Photoshop CC today opens Adobe Application Manager, says "Sign in Required", but with correct info gives error message. Also, CC desktop not working. I haven't had any problem in the previous two months. I also was just build two weeks ago, and had to update my billing information. I tried online chat, after 30 minutes of typing, I've been disconnected twice. The funny thing is, Photoshop CC does open, and it works fine. However this message is irritating concerning. I'm on a Mac running the latest operating system and hardware.
Please Update CC App from following link:
http://www.adobe.com/appsmanager/index.html and then try signing in.
Do let us know if it works for you.
Regards
Pragya
Maybe you are looking for
-
My podcast page in 'My library' does not show. I have "What's New" message but can't access/play podcasts from the page so unable to play on laptop.I still get automatic downloads of new podcasts and transfer to my ipod. It is just that I cannot play
-
I find myself unable to tab to another program (i.e. switch application) in a neat way from some full-screen games. The command+tab command seems disabled. What's the easiest solution to this?
-
Cant add or change search engines in search bar
When I try to add search engines on the search bar via the Manage Search Engines... option it takes me to: https://addons.mozilla.org/en-US/firefox/search-tools/ which is just a list of 5 search addons that have nothing to do with adding search engin
-
I am still using Snow Leopard but have put Lion on a SuperDuper bootable clone on external drive (Lion has this whole drive to itself). I have just got it up to 10.7.3. The point is, the clone is getting more and more out of date and I am wondering w
-
i was wondering if it is possible to setBackground and setForeground for JMenu, JMenuItems or any items that are selected? I know it is possible for JList because it has the function setSelectionBackground and setSelectionForeground but are there any