TS1389 Even after I remove SC Info folder, I am prevented from accessing 1 of the 34 tunes on a purchased album. What next?

Even after I remove SC Info folder, I am prevented from accessing 1 of the 34 tunes on a purchased album. Keeps prompting me to authorize computer. What next?

If you're only getting the authorisation alert on one track on the album, that suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

Similar Messages

My phone 4s won't come off of headset mode even after I remove them. Help !!

My phone 4s won't come off of headset mode even after I remove them. Help !!

Hello, Rwproulx.
Thank you for visiting Apple Support Communities.
Here are some helpful troubleshooting articles that I would recommend going through when experiencing this issue.
iOS: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Cheers,
Jason H.

HT201210 Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

Hi, the App Store icon has been removed from my iPad even after synching and updating. Any suggestions on how to get it back to be able to update / purchase apps?

If you do not have, or remember, the passcode for Restrictions, the only option available to you is to reset the device to factory settings via itunes.

Locked-up at "Uploading file to Adobe ExportPDF online...", even after closing, exiting, clearing browser cache, clearing all documents from online library.

Locked-up at "Uploading file to Adobe ExportPDF online...", even after closing, exiting, clearing browser cache, clearing all documents from online library. Ctrl-Alt-Del EndTask also had no effect. Upon opening, searches for current status and then locks up... Any help?

Any advice would be helpful. Thanks

HT5569 how can i surf in my iphone 4s, even after connecting to wifi also i am not able to access net?

how can i surf in my iphone 4s, even after connecting to wifi also i am not able to access net?

i dont knw hw do u cal dis type of connection, dis s university wifi , am under dat using , here the thing s if somone want to connect wifi means they just hav to put proxy. i hav given evrything it also connected wel. i can c wifi signal fan in status bar.
Thousands of users from all over the world read these forums hoping to find English, their second third or fourth language. They make an effort to communicate in English. Try to join them.

TS2771 My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have been trying to download photos. It keeps saying can't create file, please check permissions on destination folder. Ihave made sure I have set the permissions on read and write. What am I doing wrong?

I have been trying to download photos too my MAC. It keeps saying can't create file, please check permissions on destination folder. Ihave made sure I have set the permissions on read and write. What am I doing wrong?

Lanakivee
Try this it worked for me Pat Willener gave it to me off the site :
I have not read all you wrote, so I may have missed some points. As I understand it, you installed FP 10 on IE7, but it won't play any Flash content?
Try this
download the FP uninstaller from http://www.adobe.com/go/tn_14157
close all browser windows, then run the uninstaller
download the offline ActivX installer for Internet Explorer from http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
close all browser windows, then run the installer

HT1688 MY IPHONE 3GS START TO GET REALLY HOT, AND AFTER THAT ALMOST EXPLODE...ITS BROKEN NOW.... THE BATTERY GETS FAT... WHATS THE SOLUTION NOW???

MY IPHONE 3GS START TO GET REALLY HOT, AND AFTER THAT ALMOST EXPLODE...ITS BROKEN NOW.... THE BATTERY GETS FAT... WHATS THE SOLUTION NOW???

Unfortunately it looks like your 3GS' battery has expanded so much that it cracked the whole case wide open. If you have AppleCare on your device then you're all set, just take it to your local Apple Store.
If not, then still take it to the store. Complain about the battery bursting, and make sure to tell them that it's for sure a defect (you'd think it's obvious, but sometimes you just need to drive the point in), and that it potentially could have been and still be a hazard.
Remind them that the phone has not been in any adverse conditions, extreme temperatures, or abused in any way but that you just merely used it normally. (I'm assuming that's the truth?)
If they're good about it they should replace the broken phone for you; but unfortunately there's little chance of repairing your current device.

TS1389 iTunes repeatedly prompts to authorize computer to play iTunes Store purchases How to fix? Have removed sc info folder and adjusted user account controls per instructions

My ITunes sore account repeatedly prompts to authorize computer. I have deauthorized and reauthorized computer. I only have one computer authorized. I have changed the user account controls per instructions. I have removed the SC Info folder per instructions for Windows 7 and nothing works. Everything was working fine a few days ago.

I have now checked my purchaes and when I check the video info by going to File/Get Info, I notice that some of the most recent purchases do not list my apple id whereas previous purchaes do.
How do I correct this?

HT1386 hi, when i am syn my books from my mac to ipad even after one full day sync itunes show wait for items to copy and the books in ipad are still not fully loaded. how do i fix this, i have a large collection of books

hi, when i am sync my books from my mac to ipad even after 24 hours sync, itunes show "wait for items to copy" and the books in ipad are still not fully loaded.
how do i fix this, i have a large collection of books around 12000 books

Nobody knows? Not even administrators?
Please it would be really nice to have help on that to take all the benefit of the remote app.
Thank you very much in advance.

Hi! I downloaded a plug-in that slowed Firefox, even after I removed it. I reset Firefox, during reset my computer went black. Now it won't open. Help!

I downloaded a plug-in (add-on) from Facebook onto my toolbar and it made my entire computer run slowly. I disabled the add-on, removed the toolbar, and everything was still super slow. I went to troubleshooting and hit reset firefox. It was in the process of resetting and my screen went black. I thought it was just the screensaver but after pressing the space bar, screen did not return. I did a hard exit on my Mac and restarted my computer. On my desktop there is now a folder that says "Old Firefox Data". When I try to open firefox I get a message that says "your firefox profile cannot be loaded. It may be missing or inaccessible. I've tried to reinstall firefox as well, only to have the same result. Help!

Do you have JSON backups that Firefox keeps in the bookmarkbackups folder?
If you use the Time Machine then you can try to restore the places.sqlite file.
*http://www.apple.com/support/timemachine/
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Charter Security Suite will not install even after they removed my existing antivirus

This is important to me because I am a quadriplegic who relies on my laptop to connect me to the world outside my bed aND MY SMART TV for entertainment.I tried unsuccessfully to load Charter Security Suite, I then contacted Charter tech support on 7/30 who took me through gotoassist - He confirmed that I had no existing antivirus on my laptop. He took down my firewall and again was unsuccessful at downloading Charter Security Suite. After that time I get a warning my computer has no antivirus and my windows 7 computer is unable to get automatic updates. He told me he would report the problem and I could expect a call from 24 to 72 hours from F-SECURE.I did not receive the promised call. i don't know if he did something to my computer that made anything better, but my situation is definitely worse after uninstalluing the working version of macafee. But I am really worried after he said, "It is not a real big deal, just don't go to any weird websites!" Now that I am vulnerable, i AM VERY CONCERNED AND HAVE NOT HEARD FROM F-SECURE ABOUT RESOLVING MY ISSUES AND SUBSEQUENT CHARTER TECH SUPPORT CALLS HAVE NOT RESOLVED MY ISSUES. ps - I'm getting two red flag notices since 7/30 - one regarding my lack of antivirus, and one telling me windows could not automatically check for updates! HELPDaniel.

Hi Daniel, Sorry you're having hassle with this. I'm not familiar with the Charter Suite, but I assume from what you've said, it's a rebranding of F-Secure, so the advice I am suggesting below is based on that premise. The guy who said it's "not a big deal" having no anti virus was probably just trying to put your mind at rest, but in essence, he does have a point that if you stick to known safe websites, don't open any unexpected email attachments, and don't click on any popups, banner ads, or anything else which may look suspect, you should be fairly safe, as viruses don't tend to just appear out of nowhere, without any interaction from the user. That said, while this issue is ongoing, I would suggest that you download Malwarebytes and have that running as a backup. This is compatible with F-Secure so shouldn't cause any further installation issues, and will hopefully give you some piece of mind. The next thing I would suggest is to download and run the full McAfee uninstaller, which you should find linked to on this page of Uninstallation Tools. Once you have run the tool, then run the F-Secure Uninstallation Tool to fully remove any part installations of F-Secure, and try your installation again. As I said, the above is based on the assumption that Charter is the same as F-Secure in all but name - if this is incorrect, then I apologise in advance for any mis-information, but I don't think any of the above will do any additional harm to your computer. Let us know how you get on.

22find keeps returning to the opening page even after i remove it. i can't find the program anyware in my programes. how do i get rid of it?

this 22find open on the start page where firefox start used to be. i remove it from the properties of firefox but when i restart my computer the next time it reappears. it is very annoying. i have reinstalled firefox at least three times and it still comes up. how can i get rid of this.

it looks like some third-party software has hijacked your home page. See the following article for hints, how to get rid of it:
[[Remove a toolbar that has taken over your Firefox search or home page]]

How can I get rid of "easy inline"-type hyperlinks even after having removed both easy-inline and yontoo?

I'm using Firefox 18.0.
I searched the internet for a solution to my problem, and the closest result was Mozilla Support item titled "The latest update to Firefox (14.0.1) has added something called "easy inline" which is very, very annoying. Please, anyone, how do I TURN IT OFF???", from July 18, 2012.
I followed all recommendations but "random" phrases still become hyperlinks that display "balloon" ads on mouse-over. As for Yontoo, I do recall downloading some software over the summer that brought Yontoo along with it, but I've since uninstalled both. When I came across the support article, above, I followed the link to uninstall Yantoo, and performed it again.
Currently, neither "Yontoo", nor "Easy inline" appear as Firefox extensions or add-ons, and there are no folders or files by (or containing) those names anywhere on my hard drive.
Does anyone have a suggestion as to what this could still be, and how to get it turned off, once and for all?
Thank You

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Swagbucks keeps showing up even after I removed it from the Add-Ons.

I installed the Swagbucks Toolbar & it took over my iGoogle search engine for FireFox. Iwent to the Add-Ons & Extensions & removed the Swagbucks/Conduit Add-Ons BUT it is not really gone. Everytime I try to go to Goolge the Swagbucks web-site pops up. I NEED to know how to COMPLETELY remove Swagbucks from my FIreFox..??..
I would like to add that my iGoogle web-page will not show my Gadgets since the Swagbucks ha taken over.

I just figured this one out and it worked for Firefox 5.0. First, I removed everything from the extensions/add-ons that had to do with Swagbucks. Then, in the toolbar search bar itself, I used the drop down menu next to the Swagbucks logo and selected managed search engines; swagbucks; then selected remove. It seems to have worked, since I've restarted and it has not come back yet.

TS1389 Even after I remove SC Info folder, I am prevented from accessing 1 of the 34 tunes on a purchased album. What next?

Similar Messages

Maybe you are looking for