TS1389 Help. I cant play movies I brought before I changed my iTunes email

Help. I've purchased movies on my account & have since changed the email address for my itunes account. Now I cant play the movies it keeps asking me to authorize my computer with the old email. When i attempt with either  email i still cant get the movies

Try logging out of your account on your computer's iTunes (Store > Sign Out menu option) and then sign back in (Store > Sign In) and see if you can then play them.

Similar Messages

  • I cant play movies on my iphoto that ive downloaded from my iphone

    I cant play movies on my iphoto on my imac home computer that ive downloaded from my iphone.
    Please Help

    I phone is only 3G. 3G is not very good for streaming video even if you got a strong signal. Also I would hope you have unlimited data if you do get in a good signal.

  • HT200109 Help! Cant buy movies on itunes through apple tv as it keeps telling me my credit card has expired.It has been updated through my pc.

    Help! Cant buy movies on itunes through apple tv.Keeps telling me my credit card has expired despite having updated info on my pc.?

    *know :/

  • HT4623 I changed my itunes email but my iphone is still my old email, and it prompts me to enter password but it doesnt work. How can I get my new itunes email on my iphone4? Please help.

    I changed my itunes email the other day. I need to know how to change my email on my iphone 4 so I can install apps and stuff. How do I change my itunes email on my phone to the same as my computer. Please help bc it prompts me to enter my password but it is my old email and now it wont work. What do I do?

    Hi Friend,
    Go to: Settings>>iTunes Store and App Store, click in your old email and finalize the section. Here, sign in your new email with new password.

  • I have read the help info, but I can't find how to change the default email address, to the one that is my adobe I'd?

    I have read the help info, but I can't find how to change the default email address, to the one that is my adobe I'd?

    Adobe Reader for iOS doesn't set the default email address when you email a PDF.
    It's found in the Settings app:
    Settings > Mail, Contacts, Calendars > Mail > Default Account

  • Cant play movies downloaded from Itunes

    I have 2 issues.1. I can't play movies downloaded from Itunes. It says that format is not supported. What can I do?2. I bought the WDTV three weeks ago. ABC Iview no longer supports WD products as of July 1. Not happy. Can anyone help?

    Page 88 in the User Manual Note: The media player does not support playback of protected premium content such as movies or music from the iTunes® Store, Cinema Now, Movielink ®, Amazon Unbox™, and Vongo® http://www.wdc.com/wdproducts/library/UM/ENG/4779-705123.pdf  You're correct about iView ... (I guess WD can't take the blame for that one) http://iview.abc.net.au/support/announcements oh well, i can still watch it on my PC, Chromecast, PS3 and Tablet and Phone

  • I have just updated my iphone 4s with ios7. since then i cant play movies from my netflix app with my av cable bought from the apple store. i get a message saying switch off mirroring on airplay, idont have air play and i dont have an apple tv. can anyone

    I have just updated my iphone 4s with ios7. Since then i cannot play movies from my netflix app using my av cable to tv. which i baught from an apple store. i get a message saying turn off mirroring on airplay. i dont have airplay or an apple TV. what can i do?
    Thanks jonmac22

    Hi Everyone,
    hope this message finds you all in time. The recent Apple TV update 5.1 is terrible. Apple knows it is which is why (thankfully for some relentless user -I have no idea who but I believe it was under threat) they have allowed to sign 5.0.2 again which means you can downgrade your Apple TV 2 and 3 to a 5.0.2 version via iTunes. Who knows how long they will keep the window open but I have downgraded my ATV early this morning. I couldn't post this earlier because I was out all day but I am doing it now.
    Here's how to do it:
    1) Connect your ATV to your computer via a Mini USB (not included with ATV but included with many other electronic devices) - in order for your ATV to appear in iTunes you must FIRST plug the USB cable to your computer and ATV and only THEN plug the power cable.
    2) Download your ipsw restore file from Apple.
    5.0.2 (ATV 2): AppleTV2,1_5.0.2_9B830_Restore.ipsw
    5.0.2 (ATV 3): AppleTV3,1_5.0.2_9B830_Restore.ipsw
    3) In iTunes select yout ATV, hold SHIFT and click on Restore
    4) Find and choose the downloaded IPSW file in the Open Dialog Box and hit Next
    5) As long as Apple still signs that version the Restore process will begin and will take a few minutes to complete.
    Enjoy!
    raadore

  • Cant play the hole song after downloading it from itunes, cant play the hole song after downloading it from itunes

    cant play the hole song after downloading it from itunes

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    tt2

  • Nokia 5230 need help,cant play movies,

    downloaded a film but file not sorported?

    why dont u try downloading movies from sites like this http://www.stagevu.info/ i have been using these kind of sites.. its direct links and resumable... after downloading just convert it to mp4 with some converter to play out on the phone.

  • Need help, used to play .mov but won't now, how do i fix this??

    I was havin problems with .mov, the screen is all white, but i can hear sound, the videos played before but now they won't and i have no idea how this happened or how to fix this, can someone please help or direct me to someone or somewhere that can??

    A white playback area means you're missing the proper video codec.
    Use the Movie Inspector window to find out what's used and a Google search to find that codec right your your machine.

  • I cant play movies in the avi format

    I download a movie that is avi format, but when i put it into quicktime it says it wont play it. Help please.

    Hello, IPODTIM,
    Do you know WHICH avi format was used to make the movies? That is, which CODEC?
    Do you get a viewer window with a warning message? What does the message say?
    Do you get a message, but NO viewer window? What does that message say?
    If you get the window and a message, close the message, but not the window (not by clicking "close," if that's what one of your options is, but by clicking the other option, whatever it is it might be "ok" or "continue" or...??? - different kinds of files prompt different messages).
    Then click "Command-i" and note what it says immediately after "format"
    That will be the info on the codec.
    If you've got a divx (or 3ivx) file, the solution will be one sort of thing; if it's IV50 (or one of the other Indeo codecs) it will be something else; etc., etc. (Both of those, by the way, can be viewed by QuickTime with some add-ons, though the Indeo files must be watched in QuickTime Classic or OS 9. Some others may require a different viewer - most likely VLC, which is available at no charge.)
    Having had problems with AVIs in the past, I can help with some of these (specifically, those named above). Other readers can no doubt help with the rest.
    Leonard

  • I cant play mov files saved on an external drive

    i exported video from iphoto to an external seagate drive.. when i play them on quicktime i get no sound or video
    what am i doing wrong?

    please understand i am a complete idiot when it comes to computers..  
    heres the synopsis of what i have done..
    i called apple support and they told me to download vlc from cnet..
    it didnt work. 
    i tried importing the movie files back to my laptop but it says its incompatible..
    when i play them with quicktime you can see the play scroll bar move and the time counter is ticking down but i get no sound or video.. the movie files are of different lenghts and they will play for their specified times..
    somebody told me it was the codecs and i have seen video of somebody having a similar problem and they said teck support when into their computer online and and changed some settings and the video started working.. 
    i am at a total loss.. i need these files for a court case tomorrow.. the original files are in a lost computer and all i have are the exported copies on the seagate external drive and the ones on this macbook air copied from the seagate..  should i just kill myself now??!!! 
    any ideas??

  • Cant play mov with sounds, and partition problem

    Hi!
    I can play my mov files on kaffeine but I don't have sound. Every others filetypes have sounds so what am I suppose to understand?
    My partitions from fstab are always mounted for root only I'm always obligated to do a umount in root, and mount in my user shell to access my data from my partitions.
    Here's my fstab:
    /dev/discs/disc0/part1 /mnt/windows vfat defaults,rw,user 0 0
    /dev/discs/disc0/part2 /mnt/things vfat defaults,rw,user 0 0
    Thanks!

    1. Make sure you have all codec packs installed in the Arch repo. No sound is because of a missing codec.
    2. Since FAT doesn't have user permissions, the mounted partition is owned by the user who mounted the partition. Change your vfat lines to
    /dev/discs/disc0/part1 /mnt/windows vfat defaults,rw,user,uid=tompouceuh,gid=users 0 0

  • HT1296 cant play movies on iphone 4

    hI I CANNOT GET MP4 FILES TO PLAY ON MY IPHONE 4, I CAN DOWNLOAD THE FILE TO MY IPHONE AND SEE IT ON THE IPHONE, BUT
    THE FILE IS DIMLY LIT ON MY PHONE NOT ALLOWING ME TO SELECT IT.
    THE FILE PLAYS OK IN ITUNES.
    THE FILE INFO IS AS FOLLOWS
    MPEG 4
    234.1 MB
    122KBPS
    LOW COMPLEXITY
    mp4creator 1.6 1.d
    480x320
    total bit rate 677kbps
    codec mpeg-4
    can someone please help with this ?
    phone is up to date also
    thanks

    i have got films on my previous iphone doing it this way !!!!!
    i dont see any reason why it shouldnt work !
    was hoping to get a reply from someone who knows more about it

  • Cant play mov files in speedgrade

    I'm pretty noob at this so sorry in advance.
    I have a number of .Mov files on my desktop but Speedgrade doesn't show them being playable.  I added them to my timeline and all the clips show up, but as one frame clips.  I can play these in quicktime fine, the frame rate is 24fps, same as the settings in Speedgrade... not sure what I'm doing wrong.

    If no thumbnails show-up in SpeedGrade desktop browser most likely QT player was not installed on OS.
    What codec were the .MOV clips encoded with ?

Maybe you are looking for