TS1389 Hi, I have a track on an album I downloaded in May 2013 that I can't play. The track continually asks me to authorize to play and the authorisation doesn't work. None of the help articles I've read work. Can someone help?

I have a track on an album I downloaded in May 2013 that doesn't play on my itunes on any device. I've tried deleting the song but cannot re download as far as I can tell. I also tried clearing the scnifo folder per another article but this folder doesn't exist on my computer. Is anyone able to advise how I can re download this song as the itunes store is showing it as purchased. Thanks

Could be a corrupt download of that song...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

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Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
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http://support.apple.com/kb/ts2755
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Thanks,
Matt M.

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AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
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TS1389 Hi, I have a track on an album I downloaded in May 2013 that I can't play. The track continually asks me to authorize to play and the authorisation doesn't work. None of the help articles I've read work. Can someone help?

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