TS1389 how do I reset my security questions for itunes

Apparently I forgot the answers and can not redeem to purchase a song. Totally frustrating!

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

Similar Messages

TS1424 How do i reset the security questions for iTunes ?

I have forgotten the answers to the security questions for ITunes .what to do?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

HT201413 How do I reset my security questions for iTunes It is so annoying.

I have been trying to reset my security questions so that I can purchase from iTunes store. I have forgotten them and have had no luck resetting them even by following the steps on the apple website. HELP!!!!!!

Click here and request assistance.
(75308)

HT5312 How do I reset my security question for my account?

How do I reset my security question for my account?

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT4623 How do I reset my security questions for my iTunes account?

How do I reset my security questions for my iTunes account?

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See: http://www.apple.com/support/itunes/contact/

HT1420 How do I reset my security questions for my Aple ID

How do I reset my security questions for my Aple ID?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How can I reset my secerity questions for iTunes

How can I reset my security questions on my iTunes account

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

How can I change my security questions for itunes

how can i change my security questions for itunes

See Kappy's post here:
TS3297 how to change or reset my security questions
or the User Tip: https://discussions.apple.com/docs/DOC-4551

How can i reset my security questions for my apple ID

I would just like to see if anyone would know how to reset apple ID security questiond because my questions are outdated and my answers are irrelivent

Hi James,
The article below will help you with your AppleID question:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622?viewlocale=en_US
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
Hope this helps ...
- Judy

How can you reset your security questions for the life of me I cannot recall my answers

how can i reset my security questions

Click here and search the article for '2 out of 3'. Follow the instructions.
(74147)

I need to reset my security questions for iTunes how can I do that as soon as possible

I was trying to but music and they had told me that I needed to answer my security questions and I forget the answers that I put in for them. How can I reset the questions?

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

HT4798 how do i reset the security questions in itunes?

I had my iTunes account for the longet time now and I ugraded to an iPhone 4s. Now when I purchase and app, it asks me for security questions I used when I created the account 10 years ago! I tried looking everywhere on how to reset it but can't find any. Thanks

call 1800 MYAPPLE and ask to speak to account security

HT1904 How do I reset my security questions for my iTunes

Hi , I have been trying to reset my iTunes security questions but apple won't let me change them as I have forget them anyone have the same problem or could help me out here thanks.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

How do I reset my security questions for apple id

I tried resetting it by send verification but under it in blue letters it says its gonna send it to my email...but the email on it is inccorrect. And I never put that email in so what. The deal?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201303 How do I reset my security questions for my Apple I d ?.

I can't make purchases since I can't remember my security answers !?

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

TS1389 how do I reset my security questions for itunes

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