TS1389 i cant open my itunes account it keeps giving me an error

I keep getting an error message stating reinstall or something is missing and cant open it up????

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Similar Messages

  • Cant open my iTunes account in Peru

    Had previously downloaded and used iTunes in english in the States.  Am now in Peru and it will not allow me to open saying I have to open in english.
    Any suggestions?
    Thanks

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • HT3702 I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this..thanx. Bre

    I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps

    Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
    http://www.apple.com/support/itunes/contact/

  • Ive downloaded the latest version of itunes and now i cant open itunes. it says im missing something but when i go to download it again just to be safe it keeps saying the same thing and i cant open my itunes anymore

    I cant open my itunes. it said i needed to download the 10.5.2 version to be able to upload the songs to my new ipod (touch) and when i went to do that my itunes wont open at all. me and my mom tried everything. i even went on my brothers account to get at least some songs and his did the same thing even though i didnt download it to the newest version. after i downloaded the lastest version and tried to open my itunes it said it was missing something so i went and downloaded it again. i know that was probably bad to do but i didnt know what else to do. even though i went and did that it keeps saying that im missing something. i dont know what to do to get my itunes to work again and if ill have to redownload all my songs and videos again.
    Pleas help.
    Thanks much,
    Sammii

    Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
    If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod.

  • Hi. I cant open my itunes?? comes up with locked layer or disc?? help !!

    Hi I cant open my itunes?? it comes up with locked layer or disc ?? Help please !!

    Sorry: once a device has been authorised for a particular iTunes account you can't change it to another until 90 days have passed. This is to prevent people cirumventing the restrictions of purchases to one account from consteantly swopping between accounts. You will have to wait for the 82 remaining days, and there is no workaround.

  • I cant access my itunes account on my new computer.  None of my songs are showing up.

    I cant access my itunes account on my new computer.  None of my songs from my playlists are showing up.

    Authorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    To deauthorize a computer you don't have:
    De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
    For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.

  • I live in Italy and opened my itunes account with an Italian credit card. I want to access only English itunes and Apple said I need to open separate accounts. Any suggestions?

    I live in Italy but am Australian and opened my itunes account with my Italian credit card and address, but that does not let me access itunes in any English country which is what I had wanted. Apple tell me I need to open separate accounts, complete with address and tel. Yesterday they told me I could do that with an itunes prepaid card but on the Aust itunes store the card was considered invalid (obviously because it is in Euro) Any suggestions? I am sure I am not the only person living in another country who needs access to itunes in their mother tongue......how backward is Apple!

    To be able to download content from another country's store you need a valid billing address in that country, and be in that country when buying from it.
    Apple can only sell content where the content provider's grant them licenses to do so, so if the music etc that you want to buy isn't available in the Italian store then it's because the provider's aren't letting Apple sell it there. Do you have access to other music purchase download sites which have the content that you want ?

  • I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    I uploaded music to my MacBook and I went to open my iTunes account on another computer and could not access them. How do I do that?

    Welcome to the Apple Community.
    The following article(s) may help you.
    Understanding Home Sharing
    Setting Up Home Sharing On A Computer

  • I just bought a new Nano.  How do I transfer the songs from my Shuffle to the Nano and then give the Shuffle to my husband so he can open an itunes account of his own?

    I just bought a new Nano.  How do I tranfer the songs from my Shuffle to my husband so he can open an itunes account of his own?

    DaisyDoodle,
    The songs on your Shuffle should still be in your iTunes library.  That means you should just be able to connect your Nano to the same iTunes library and sync it just as you would with your Shuffle. There is no limit to the number of iPods, iPads, or iPhones you can sync to one computer, iTunes library, or account.
    As for preparing the Shuffle for your husband, just restore it via iTunes and then let him sync it to his own iTunes library or if its the same iTunes library, let him configure it to sync only his content.
    Here are instructions on how to restore the Shuffle if need be.
    http://support.apple.com/kb/ht1481
    B-rock

  • Someone else opened an itunes account with my email address

    I attempted to change my email address on my itunes account and discovered that my current email address was already in use. I thought I must have registered it at some point and forgotten the password so I did the password reset. When I logged in, I discovered the account actually belonged to someone else.So obviously someone had the email address before I did and used it to open an itunes account that has never been updated. Since I've had the address for quite awhile, I can only assume that person does not use itunes anymore. I'd still like to update my account but can find no way to either close the other person's account or notify that person that they need to update their account. My other concern is that when I do update the account with my current email address, I worry that the person who previously had the address will decide to use itunes again and will end up in my account.
    What do I do?
    Thanks!

    I see, oh you should definately take Carolyn's advice. I've needed to talk to an Account Security Rep a few times, and even though you may need to start the process online, they will talk to you on the phone in a case like this, as it's just too difficult to type out all of the complicated but critical details.
    Regards

  • I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

    I opened an itunes account then forgot my password. I opened a new account now I would like to combine my two accounts into one but I still can't remember my password and now I have a new email account. Help!

    You can't combine accounts but help here Apple ID FAQ's for resetting your Apple ID password.

  • How do I open an iTunes account without a credit card

    How do I open an iTunes account to upload podcasts without a credit card?

    Follow the instructions on this article http://support.apple.com/kb/HT2534

  • I had a house guest that opened an iTunes account with a yahoo email how can i delete this

    I had a house guest that opened an itune account under a yahoo email how would i delete this?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • I work in schools and would like to know what if a school opens an iTunes account to purchase apps, how many iPads can the same app be loaded onto legally?

    I work in schools and would like to know if a school opens an iTunes account to purchase apps, how many iPads can that app be loaded onto legally?

    One iPad per purchase, assuming the iPads will be used by different users. If the school wants to purchase an app for multiple iPads, they have to have one license for each iPad. In the US, there's an academic volume purchase plan:
    http://www.apple.com/itunes/education/
    Regards.

  • How do I open my itunes account on a new computer without having to buy all new songs? It doesn't seem fair to have to buy all the same songs a second time if they are already purchased by me and I just want them on my new computer!

    How do I open my itunes account on a new computer without having to buy all new songs? It doesn't seem fair to have to buy all the same songs a second time if they are already purchased by me and I just want them on my new computer!

    There's a few different ways. The following document is worth checking through:
    iTunes: How to move your music to a new computer

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