TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed? 

Your latest purchase could be corrupt...
Try this...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here  >  Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple  Support  iTunes Store  Contact Us

Similar Messages

  • TS1389 I downloaded album but one song states not authorized and will not play and will not accept authorization when entered.

    I downloaded an album but one song will not play.  The message says not authorized.  I put in authorization info and it says this computer is authorized.
    I tried to buy it again and the same error comes up not authorized, etc and nothing works.

    It may be a corrupt / damaged download...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases  >  http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service  >  Apple  Support  iTunes Store  Contact Us

  • Have purchased an album on i tunes but one song will not play. Tried to authorise the computer to play it but still not doing it

    Have bought new Now 35 album and one song won't play because it says it's not authorised on my computer! I have gone through the authorisation process but it still won't let me play the song. Does anyone know what I can do next? I did already download this song originally from You Tube but have since deleted it in case this is the cause of the unauthorisation.

    Delete and redownload it if doing so is free in your country.
    (86429)

  • Bought an album, but one song will not download due to "corrupt file".

    I've tried closing out of iTunes.  I've shut down my mac.  I cannot get this flippin song downloaded, but the rest of the album downloaded fine.  What do I do now?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • TS1424 I purchased an album but the songs will not play through. Is there a way to re-download the files?

    How do you re-download a purchased album on the same computer?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives?

    I just downloaded an album but one song won't play instead a message that "This computer is not authorized" to play the song. The prompt has a log in and when I log in it tells me the computer is already authorized. What gives? Specifically the album is Flying Lotus - Until the Quiet Comes and the song is DMT Song (feat. Thundercat). I purchased the entire album and it even played fine the first listen through.

    Hi,
    If you are in a country that permits redownloads, delete track and go to iTunes Store > purchased and redownload. http://support.apple.com/kb/HT2519
    Jim

  • I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    I bought a song on iTunes, and it is on my iPad, but the song will not play, it skips to the next song.  How can I fix this?

    Music>Songs>Select song>Swipe from left to right to delete.

  • Had to have my hard drive rebuilt in my PC (not Mac). When I reinstalled my music library from iTunes, several of the songs did not download properly - they appear in light colored ink on my library list but the songs will not play and will not synch

    Had to have my hard drive rebuilt in my PC (not a Mac).  When I reinstalled my music library from itunes, some of the songs did not properly download.  They appear in light colored ink, but will not play and will not synch with my iPod.  How can I get all of my songs back?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • One song will not play completly

    I have one tune in my itunes that will not play completly when put into my i pod.
    It plays for 40 seconds and quits but will play fine from i tunes.

    Is this song from the iTunes Store?
    If so, see this:
    iPod does not play purchased content from the iTunes Store
    Or, if this is a song that you've imported from a CD, you might want to just re-import the song, then re-load that copy of the song file onto your iPod.
    -Kylene

  • My music appears in my purchased on iPhone folder but some songs will not play how do I get them to play?

    My music is not playing, i have purchased onto my iPhone and now it will not play :-(

    Hello Russell,
    Welcome to the Apple Support Communities. The best way to get music back is to check out the articles that goes of downloading previous purchases.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    If they were not purchased through iTunes, then just sync through iTunes again.
    Regards,
    -Norm G.

  • One song will not play

    Purchased over 50 songs from I tunes store on line. Last one says I need to authorize the computer. Same computer for the last 50 purchases. What's up with that?

    Is this song from the iTunes Store?
    If so, see this:
    iPod does not play purchased content from the iTunes Store
    Or, if this is a song that you've imported from a CD, you might want to just re-import the song, then re-load that copy of the song file onto your iPod.
    -Kylene

  • Copied my iTunes music from my Windows 7 computer to my Windows 8 computer and my MP3 songs will not play on my Windows 8 computer?

    How to get iTunes to play my MP3 files in Windows 8.  They played in Windows7.

    I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
    iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
    However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
    To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
    However, I would also like to rent movie's from iTunes, 
    Would be great if iTunes would let you choose the output device, too, like most other applications using sound  from Skype to Windows Media Player,...

  • I bought an album and one song will not download.

    a window pops up saying file is corrupted, what can i do to fix it or get the song?

    How to report an issue with Your iTunes Store purchase
    To report an issue with a purchase, follow these steps:
    Open iTunes. If you are already signed in, skip to step 4.
    Choose Store > Sign in.
    Enter your account name and password, then click the Sign In button.
    Choose Store > View My Account.
    Click the Purchase History button.
    Click the Report a Problem button at the bottom of your purchase history.
    Click the arrow next to the purchase with which you want to report an issue.
    Click the Report a Problem link next to the item with which you wish to report an issue.
    Click the Problem menu.
    Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
    Write comments about the issue (optional).
    Click the Submit button
    The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours.

  • TS1424 I purchased an album but one song won't play.  They say they keep posting a fresh copy for me to download from the store but everytime I try the same message comes up saying the file is corrupt and I should go to the store and check for avalable do

    Thats it.  So help

    This poor guy needs help.  Somebody who knows what to do should help him.  What a great Idea.  I mean really totally solve the problem so he can go on along his merry way listening to his song he bought that won't download with the rest of the songs. 

  • I recently purchased an album but some songs do not play

    I recently purchased Now thats what i call disney from the itunes store. All the songs have downloaded but a third of the album doesnt play or plays for a minute then cuts out. I have reported the problem but itunes customer support are taking a long time to solve the problem. Does anyone else have any suggestions?
    Thanks

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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