TS1389 I had an hotmail account many years ago, and since then got a yahoo account. I tried to play a song that was purchased on hotmail, however I don't think that account exists any more and I can't play those songs?
I had a hotmail account many years ago and purchased several ITunes. I found some of those old songs and tried to play them but needed authorization to do so. It keeps putting up this old account, and the passwords keeps coming up wrong? Since I don't use that old account, it is no longer in use. I do have a new Yahoo account with I Tunes, but won't let me use it for the old songs.
Thanks,
St.Thomas
Paragraphs were invented for a reason.
Flinging a giant wall of text up is not conducive to receiving help.
Posting email addresses is not smart.
User to user forum-Apple is nit here.
Similar Messages
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I lost purchased music on my computer that was purchased in the last 4 to 5 months because of virus. I did not back up the few songs I purchased on cd. I also lost all data on my Ipod nano and had to restore it. How do I download these purchases I lost?
Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
You can also re-download content using an iOS device.
For more information, see:
http://support.apple.com/kb/ht2519
This if course will not apply to songs you did not buy through the iTunes Store.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
My newest iMac from a year ago is getting very sluggish. I notice it particularly in Aperture. I get the whirling dervish thing going on an operation sometimes for many seconds, even a minute or more and once it just crashed and I had to restart with the button. So I'm wondering if there is some way to "clean up the system" that is built into the iMac or if there is a reliable app I can obtain that will clean things up. I'm supposed to have a super fast processor in this version of iMac and lots of hard drive space and RAM. What gives? Any suggestions?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
I have a current (extensive) itunes library established years ago with an ipod classic. My email address, etc. has changed many times since then and I am not able to sync my music from my itunes to my iphone 5c. I'm sure it's due to a different email address/apple ID. How can I get them to sync so as not to have to re-purchase all of my music and podcasts?
The extensive itunes libary that was on an ipod classic likely as not came from an itunes library. The music that is on the itunes library will sync to an iphone once the iphone has been authorized through the itunes store. If it is as you say that all this music came from an 'itunes library' then there should not be an issue syncing this music to an alternate device.
If on the other hand this music came from multiple itunes libraries. It will then be a matter of logging in with each apple id login which was used when purchasing the songs to then re-downloading the songs to that specific apple id login. Once you have purchase music from the itunes store using an apple id login the music then follows the apple id virtually indefinately. -
Email changed, old one doesn't exist any more and I can't change it and get into my music
I cchanged my email and before the old one expired, I didn't get my itunes account changed. Now I can't get into my account with my new email. Can't get my itunes music.
I am assuming you are referring to your Apple account.
If you cannot regain access by yourself, the best solution is to contact Apple.
I suggest going into an Apple Retailer and requesting a password reset.
Hope it Helps! -
My phone has been working perfectly fine even after I dropped it and cracked the screen. Apple is saying this happened because of the cracked screen but that doesn't make sense. HELP!!! I don't have a warranty so I would have to pay $80 for new speakers :( apple *****
Your computer is under warranty. You can verify that here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
You will need the serial number:
http://support.apple.com/kb/HT1941
If the reseller will not fix it under warranty, get in touch with Apple directly, by email or phone. -
Very minor problem: Software update keeps wanting to update my HP printer drivers; I don't have an HP printer any more, and I don't want to waste either the time or the space. How do I tell the software update program I'm not interested in this particular item?
Is the printer still mentioned in System Prefs?
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ipad is disabled. We upgraded to iphone 5 and IOS7 and since then ipad is asking for a passcode which we did not have before. Now disabled!
ipad is disabled. We upgraded to iphone 5 and IOS7 and since then ipad is asking for a passcode which we did not have before. Now disabled!
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Today I wanted to download an application and they asked me my security questions. I answerd them but didn't wrote them right, i'm not sure in wich lenguage I wrote them -_-.
I looked on the apple support to know to get them I saw that I have an other email adresse that I can use to get them back but the only problem is that this email adresse is an old email adresse that I had as student and it didn't exist any more.
I don't know what possibility I have to get these passwords back.
If someone of you had the same problem or know how to solve this problem I would be very happy
Thanks a lot in forwardForgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers. -
I dont use the credit card i have in my account any more and I dont want to put in a new one, how can i delete that information and just download the free apps?
Changing Account Information
http://support.apple.com/kb/HT1918 -
I baught a ringtone a few months back and I just now got a iPhone again but I can't find that ringtone and its not on iTunes any more either how can I get it back
Graceruiz515 wrote:
Really
Really... -
HT204266 How can i use my account to update an App that was purchased by another account??
How can i cancel an account from my ipad store??
Accordingly, how could i update my apps using my new account??
For more clarification;
I purchased my friend ipad with some applications that already downloaded before. I could use those apps & games easily but when i need to update any, i couldn't because i have to have an App account.
I created a new app account, now i can purchase & download any app but i can't update an old App that was purchased through my friend account.
Please take into your concederation that i don't want to delete the App & redownload it as i don't want to miss my data registed before.
Please adviceWelcome to the Apple Community.
You can't transfer purchases from one account to the other. Your friend had no right selling you the iPod with purchases on it made from his account. -
I need some help on being able to sync my computer with my Iphone. It says I can do up to 5 computers and that I already have my limit. Well I have a new computer and don't have any of those 5 computers any more. What can I do?
If you don't have any of those computers you will have to email iTunes store support to reset your account. If you have just one of them, open iTunes, go to the Store menu, and choose to deauthorize all computers on the account.
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I have an older ipod which many years ago I loaded my music from Itunes on another computer. . .that computer crashed. . .I now have a new Itunes account and music loaded on another computer. . I would like to add songs onto my ipod. . .can this be done?
Not without erasing what is currently on the iPod first, since an iPod can only be synced with one computer/iTunes library at a time.
A better way to go about it, is to copy everything currently on the iPod to your new iTunes library first. Then connect it to iTunes and either choose the Erase and Sync option or restore the device to allow it to start syncing with the new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I was trying to turn off iTunes Match on my iPhone and first turned Match off on my MacBook rather than on my iPhone (which was wrong, I should have just turned it off on the iPhone). I had ~28,000 songs in my library when I turned off iTunes Match; I had deleted ~8,000 of those files from my laptop (which I backed up on a portable hard disk) but I left the deleted files in my library, so that I could play them through iTunes Match. One of the benefits of Match, right? Saving hard drive space. So I turned off iTunes Match on my MacBook thinking that was how to turn it off on the iPhone (it wasn't), and when I turned Match back on, those ~8,000 songs were not in my library. I tried to update Match several times but can't seem to get the songs back. I know they are still in the cloud somewhere though, because if Match restarted then it would match/upload all of my remaining ~20,000 songs - but it hasn't, I still have thousands of "exceeded limit" songs. Anyone know how I can get those songs back?
"One of the benefits of Match, right? Saving hard drive space."
I would not use iTunes Match as a backup. There are too many bugs and I don't think that's what they intended it to be anyway. The main advantage of using it is to make your music available on OTHER devices, not to replace the music on your original computer.
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