TS1389 I have done everything in Help Menu and still cannot get purchases to play.

I have administrator account;
I have correct user name and password.
I have deleted the SC file;
I haveturned off user controls --temporarily.
I have re-downloaded all purchases. Yet I cannot play purchases because I am proompted to authporize computer.
I go along with it and provide the info.
I am then told the computer is already authorized. Back to square one.
Now I have multiple iterations of downloaded unplayable paid-for songs. What do do about this now?
Any solution to the authorization issue?
--Alan Sacks

Hello,
Welcome to Adobe Forums,
Did you try installing a different version of Adobe Flash Player (Flash Player 11.2) ?
Flash Player 11.2 download links :
32bit : http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_playe r_11_active_x_32bit.exe
64bit : http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_playe r_11_active_x_64bit.exe
Note : Use Flash Player Uninstaller before installing 11.2 (http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe)
Thanks,
Vikram

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TS1389 I have done everything in Help Menu and still cannot get purchases to play.

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