TS1389 I tried all of this and it still isn't working?
I have tried every single thing listed here and it won't play any of the songs I just bought.
If you can't redownload the songs even after deleting your current copies of the songs from your library, as per the instructions in the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
... then, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
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My iphone 4S has been updated to the newest software and isn't detecting internet, although sometimes it connects for a few seconds and then disappears again. I have tried everything it has said on the internet about this and it still isn't working.
Ok I think it's a problem with my router. I went to my cousin's house and the Wi-Fi worked there perfectly. I was even able to download many apps. So I guess my router probably can't take in more connections. Oh well thanks anyway.
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I tried all these steps and iTunes still won't let me play songs I paid for... Every time I authorize, it repeats that it's already authorized, but won't play because it's not authorized ... Catch 22
Delete and redownload them if doing so is free in your country.
(83692) -
My Creative Cloud does not work anymore. When I try to reinstall it I receive the message "AAM cannot initialise". I have tried all the instructions but it still does not work. Robert
Try perform below steps.
Open task manager by pressing Ctrl + Shift + Esc keys. Click on more details if the option available.
Then end all Adobe related processes, including Creative Cloud and Coresync ( if running )
Then hold windows key on your keyboard and Press R key.
It will open Run window
In Run window, type Appdata and click on Ok
Open Local > Adobe folders
Delete AAMUpdater and OOBE folders
Then navigate to C:\Program Files (x86)\Common Files\Adobe
Delete Adobe Application Manager and OOBE folders
Go back to Program Files (x86) and Open Adobe folder
Try deleting Adobe Creative Cloud folder, if it is not allowing rename it to Adobe Creative Cloudold
Download and install Creative Cloud App from below link
https://creative.adobe.com/products/download/creative-cloud
Then check -
Can I get my front camera working? On my iPod touch 5th generation 16gb? As I've reset it all and it still isn't working.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Cant get BBC Iplayer to work - ask me to download new version, I do this and it still does not work?
When you say [First it will not let me make my apple ID account and then whenever it does work it says cannot connect to itunes store ]
How are you creating your Apple ID?
Cannot connect to iTunes Store -> http://support.apple.com/kb/TS1368?viewlocale=en_US -
my iPod nano has stopped working. It is fully charged. I have tried to reboot and restore, and it still isn't working.
What do you mean it is not working? Does it power on? Is it recognized in iTunes? Need a bit more detail in order to assist you here.
B-rock -
My iPhone 4 screen shattered so I had to buy a new one. I backed up my shattered iPhone to iTunes so that I could restore my new one. When I went to restore it, it said that I had an incorrect password although I know it was right. I tried changing the password and it still told me that I had an incorrect password. So now my new phone has lost all its pictures, its music, its apps.... is there anything I can do to get my phone to restore?? PLEASE HELP!
If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back. -
Using I Pod NANO. Installed I Tunes on Windows 7 Pro, 64 Bit.
Software works fine. Only problem is that I can't open up the
Store page from in the software. It just shows a blank screen.
Looks like it starts but then just freezes.
IT department worked all day. Reloaded software, set up
security, checked msconfig files. Tried all sorts or revissions.
Nothing works? Yet it works fine on my Windows 7 Home edition?
ANYONE have a clue. This Apple software is not the friendliest!!
This is very frustrating for something so simple to use!
This used to work. Upgraded to 10.3.3.. No good. Tried other revisions,
No Good! Can't purchase music or have the website fully pull up at all
from I Tunes.
Appreciate any help if some has been through this. My service that
I have for IT had to give up. 6 hours of things they tried. Nothing worked.You would get better response from the iTunes community forum.
Have a nice day! -
HT1414 i tried all the steps, and it still say error 21
I have tried all the steps the apple website said, and it didn't even do anything. My ipad1 is in Recovery Mode, and itunes won't restore my ipad. My OS is updated, itunes is updated, checked all security settings, and network settings. i don't know whats wrong. Help please!!!!!
iPad Basic Troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
From the above link.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I've tried all listed suggestions, and Firefox still crashes or hangs. Help!
I have disabled add-ons, reset Firefox, uninstalled and reinstalled Firefox, checked my firewall, ran Malwarebytes antimalware, checked my Windows for updates, reviewed everything in the action center. In short, I have spent countless hours trying every suggestion I can find. This is recent, and disabling. There are no new programs or changes since Firefox last worked well.
Firefox will open, but when I click on anything at this point, even the firefox tab at the top of the page, it does not respond. The page will not respond to any clicks, no matter how long I wait. The program just hangs and never works again. The program will restore any open pages I may have had, but nothing will actually work if I click on it. Back to not responding.Note that there are a lot of specialized malware detecting and cleanup programs and each of them have their own purpose and can detect other kinds of malware and spyware.<br />
There is no program that can detect and remove all malware (Norton and other payed software won't do this as well), so it is important to run a scan with more than one program.<br />
Malwarebytes' Anti-Malware is a good program to start with, but may not be sufficient.
Do a malware check with some malware scanning programs on the Windows computer.<br>
Please scan with all programs because each program detects different malware.<br>
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have Windows XP. Using firefox as my browser. Suddenly, I can't open PDF files in the browser. I've tried all the fixes mentioned. Nothing works!!! Checked the plugin settings, checked Adobe Reader settings.
I already fixed it. I never exited out of Firefox before deleting the mime file. it works now.
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My iPhone wont update. I've tried to restore it and update it but it still doeset work. It just keeps saying searching for update and nothing elce and I let it do that for 10 hours once so i know it's not bc if the server please help
Restore to last back up by .....first go into itunes preferances >devices and turn off automatic sync...Then connect the phone to itunes by usb cable provided in box ...once you see your phone on the left hand side (blue panel) again go into Edit>preferances>devices... and check is there an oler back up in there ....if there is go back to the blue panel where your iphone is recognised ....right click on it and click restore from back up... then pick the back up from the drop down box and back up!
Regarding sensor I dont think you will get a replacement sensor you will get a replacement unit.....Contact apple support by phone or go here...
http://https://expresslane.apple.com/GetproductgroupList.action?locale=en_GB -
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iTunes 11.1.4 for Windows: Unable to install or open
Symptoms
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution Follow these steps to resolve the issue: Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Important: Mention of third-party websites and products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the selection, performance or use of information or products found at third-party websites. Apple provides this only as a convenience to our users. Apple has not tested the information found on these sites and makes no representations regarding its accuracy or reliability. There are risks inherent in the use of any information or products found on the Internet, and Apple assumes no responsibility in this regard. Please understand that a third-party site is independent from Apple and that Apple has no control over the content on that website. Please contact the vendor for additional information.
Last Modified: Jan 29, 2014
Helpful? http://support.apple.com/kb/TS5376#
Yes No
Related
iTunes 11 for Windows: Import music and video already on your computerAdd items from your computer to your iTunes library Drag a file or folder from the desktop to the iTunes window. If you add a folder, all the files it contains are added to your library. In iTunes, choose File > Add to Library, locate a file or folder, and click Open .
iTunes 11 for Windows: Add artwork to songs and other itemsAdd artwork to music and video Click Add, select an image file, and click Open . Drag the art file to the artwork area.
iTunes 11 for Windows: Use Genius Shuffle, Genius playlists, or Genius MixesKeep your Genius information up to date Your Genius results are automatically updated once a week when iTunes is open . You can update them manually—for example, when you add new music to your library from a CD or a website.
iTunes, on my PC, is responding very slowly.I just updated downloaded and installed iTunes 11 .0.1 on my Windows XP professional PC and all seems OK until I try to access iTunes Store or attempt to turn on Home Sharing or try to do anything where iTunes has to connect to Apple. It takes forever to respond to a mouse click and then all you see is the candy cane line which never stops even after 30 minutes. Has anyone experienced this?
Can't move my mp3 files Using my new asus notebook with window 8 and iTunes 11.0.2 version.This is a visual cue that iTunes will link to the files in their current locations. Contrast with the behavior when the files you are adding are located outside
Can I sort album by year in iTunes 11?View>View options or command+j ... Now, if they would have added multiple genre tagging, I would be in heaven... ... For those on Windows you can use Ctrl+J to access that menu.
Additional Product Support Information
iTunes 11 for Windows
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Privacy PolicyThe program can't start because MSVCR80.dll is missing from your computer
Many thanks. Rather than the Apple document, I currently recommend using the instructions from the following user tip with that one:
Troubleshooting issues with iTunes for Windows updates
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