TS1389 I Tunes Store will not recognize my computer. I have tried all recommendations listed. This is the same computer but I had to do a factory reboot because I tunes updates crashed the computer.

Oops, this is a PC with Windows 7.

Hello, wesleytj.
Thank you for visiting Apple Support Communities.
I see you have tried some troubleshooting steps already with the issue persisting. Try the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists, try all remaining steps in the article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

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http://support.apple.com/kb/TS1538
This fixed mine.

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I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!

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MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

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Error 1 or -1
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iPhone User Guide
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http://support.apple.com/kb/ht1430
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http://support.apple.com/kb/HT1414
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TS1389 I Tunes Store will not recognize my computer. I have tried all recommendations listed. This is the same computer but I had to do a factory reboot because I tunes updates crashed the computer.

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