TS1389 iTunes repeatedly prompts to authorise computer even after the computer is already authorised

iTunes repeatedly prompts me to authorise computer before playing a particular song. The problem persists even after I've authorised my computer. When I try to authorise again, it acknowledges that my computer is alrady authorised but the song will still not play.

Bought a song off iTunes Store on my iphone, came home, synced with my computer, and had the same problem with being asked for authorization. I authorized and recieved messages telling me my computer was authorized, yet it kept asking for authorization repeatidly every time I attempted to play the song. The song no longer worked on my iphone as well once I synced with my computer.
I took newriii's advice, deleted the song off my iTunes, logged on the iTunes Store, viewed my purchases, downloaded the song once again, and it now works fine.
Weird bug, yo.

Similar Messages

  • TS1389 iTunes repeatedly prompts for authorisation of songs. Help anyone?

    I recently purchased several songs on iTunes a couple won't play and repeatedly prompt for authorisation which it accepts and then asks for again. 
    I've tried all listed fixes, including authorising from the administrator account and removing the SC info multiple times but the songs still wont play.
    Any help appreciated!!
    Thanks!

    Delete and redownload them if doing so is free in your country.
    (79714)

  • TS1389 iTunes repeatedly prompts to authorize computer to play iTunes Store purchases   How to fix?  Have removed sc info folder and adjusted user account controls per instructions

    My ITunes sore account repeatedly prompts to authorize computer.  I have deauthorized and reauthorized computer.  I only have one computer authorized.   I have changed the user account controls per instructions.  I have removed the SC Info folder per instructions for Windows 7 and nothing works.   Everything was working fine a few days ago.

    I have now checked my purchaes and when I check the video info by going to File/Get Info, I notice that some of the most recent purchases do not list my apple id whereas previous purchaes do.
    How do I correct this?

  • Hi,  iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.

    Hi,
    iTunes repeatedly prompts to authorizecomputer to play iTunes Store purchases.
    I have the latest iTunes on a PC (WindowsVista).
    I try to play a song from iTunes andit tells me I'm not authorized and prompts me for my password. This authorizesthe computer but when I try to play the same (or any previously purchased) songI still get the same error and re-prompt for password.
    I have tried thefollowing:
    1. Authorize mypurchases from an administrator account.
    2. Authorize usingthe correct account name.
    3. Turn Off UserAccount Controls.
    4. Remove the SCInfo folder.
    And this http://support.apple.com/kb/TS1389
    5. Installed the new iTunes
    6. I have double-checked that themusic was purchased by me by right clicking and hitting Info.
    7. I havede-authorized this PC and re-authorized (which it confirms) it to the same effect.
    The number ofPC's authorized is only 1, this one.
    I do not know what else to try?
    Any help would be appreciated!

    If you haven't already, have a look at this support article,
    http://support.apple.com/kb/TS1389

  • ITunes repeatedly prompts to authorize computer to play iTunes Store purchases

    http://support.apple.com/kb/TS1389
    I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

    http://support.apple.com/kb/TS1389
    I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

  • Repeated Prompts to Authorize Computer

    Before someone suggests it I already tried this:
    http://support.apple.com/kb/TS1389
    It didn't resolve my issues.  It just repeats the prompts to authorize and when I try it says my computer is already authorized.  It won't even play in my iPad (3rd Gen).  This just started all of the sudden today and I have not made any changes to my PC (Windows 7) or iPad.  I even tried deauthorizing and re-authorizing with no success.  Any ideas?
    I did open a case with Apple but who knows when they will get back to me.

    Hello dlethree
    To clarify, have you tried to remove the SC info folder and then authorize your Apple ID again within iTunes?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Regards,
    -Norm G.

  • TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

    I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed? 

    Your latest purchase could be corrupt...
    Try this...
    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

    I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
    The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
    But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
    When I search for those song in my library, it shows that I do not have them:
    But if I go to the iTunes store, I get the play button and not the price of the song:
    This is what things look like from my phone's side of things:
    "Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
    But, it does show up under "Recent Purchases"
    Also, this is what playlists are on my phone after syncing a million times:
    Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

    Hi Petrafin,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots.
    You can download your purchases directly to your computer.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Cheers,
    - Judy

  • When i go to update my app i have to put my apple id password but instead of having my email address it has someone else's. On my computer it has my email on my itunes it has my email, and even on the app store it has my email

    when i go to update my app i have to put my apple id password but instead of having my email address it has someone else's. On my computer it has my email on my itunes it has my email, and even on the app store it has my email

    Did you purchase the iPhone second hand?
    Has anybody else signed into their Apple ID on your iPhone?

  • How do I show my iCloud purchases in iTunes, but prevent it from showing duplicates of the songs I already have on my computer?  There are duplicates of essentially everything! :(

    How do I show my iCloud purchases in iTunes, but prevent it from showing duplicates of the songs I already have on my computer?  There are duplicates of essentially everything!
    I would like to show my available songs that I could download if I want, however the ones I've already downloaded to my computer are showing up still, which results in duplicates of everything (one on my computer, one in the cloud)

    No.
    Are the photos in an iTunes backup? If so then:
    - You can restore another iPod touch, iPhne or iPad from that backup
    - Extract the photos from that backup by
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html
    Otherwise maybe a data recovery company can help. Not cheap.

  • Cannot connect to iTune store... even after the internet connection is working fine... plz help...

    cannot connect to iTune store... even after the internet connection is working fine... plz help...

    Same here, also cannot access the App Store. Internet connection is good. Iam on a Mac

  • TS5181 I downloaded a song but even after the download is complete, it only plays one second of the song and then it ends.

    I downloaded a song to from iTunes, but even after the download is complete it only plays one second of the song and then it ends. Any ideas?

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I'm having all kinds of problems since loading Lion and I really wish I hadn't bought it yet. Even after the software update today, 1. my modem still won't work, 2. Photoshop Elements produces muddy photo prints, etc.  Anybody at Apple listening?

    I'm having all kinds of problems since loading Lion and I really wish I hadn't bought it yet. Even after the software update today, 1. my modem still won't work, 2. Photoshop Elements produces muddy photo prints, 3. View preferences in windows don't hold,  etc.  Anybody at Apple listening?  Anybody else out there having these kinds of problems?

    10.7 was horrible unstable so I waited until 10.7.1 and tried it again. Well I have to say that it is still a defective OS. I am reverting to Snow as we speak from my carbon clone copy.. This is really the worst OSX I have ever used. It gives me random Kernel panics for no reasons, unstable airport and hundreds of small issues that are just not necessary. For instance I can't use QuickTime in Lion to trim a videoclip ( the UI goes mad and the trimslider becomes inoperable and hangs the Player window ) while in Snow it is no problem. Itunes gives me crackling sound when the equalizer is turned on, Graphical glitches in Photoshop, games crashing, Preview.app not working with some pdfs, so I need Adobes reader which I never used before.. It is definately not ripe for mass usage. Might 10.7.2 or 10.7.3 fix it, but not yet.
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    Shame on you Apple.
    Message was edited by: Sjazbec

  • I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up. I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest. any suggestions

    I have Lion, and I can't see my unread messages count in the dock, even after the preferences set up.
    I find the Lion Mail too complicated. Leopard was much easier and more simple to use. I only have one account& don't need all the rest.
    any suggestions?

    weird.
    It's so frustrating, I got my Mac Book 5 days ago and I'm already having a discussion in the forum.
    Thank you so much for your prompt replies.
    It's past midnight here so I'd better get some rest...
    Good night captfred!

  • How do you get iTunes purchased songs to automatically play one after the other

    How do you get iTunes purchased songs to play automatically one after the other without having to hit play for each song ? Also I lost all my pictures on my iPad when I installed iOS 7 upgrade. Any way to get them back? Thanks. Dr Ron.

    Hi Dr. Ron,
    By your question, I am wondering if you are playing your music from the iTunes app rather than the Music app?
    In the Music App, you can go to any of the options at the bottom and click on a song to play and it will then continue to play the songs in that category. You can also select "Shuffle" to shuffle them.
    As for your Photos, did you have them backed up anywhere?
    Cheers,
    GB

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