TS1389 iTunes song repeatedly asking for authorization.

I downloaded a song from iTunes, however every time I try and play it, it asks me to authorize this computer to play the song. I tried the options given in the help menu, but it still does it. What is my next step?

Okay, I finally got it to work. I had to delete the song from the computer locally through the iTunes delete function (sent it to the recycle bin) and then reloaded it from the iCloud. That fixed it.

Similar Messages

  • TS1389 My PC repeatedly asks for authorization when I open I-tunes library, I have tried ALL the suggestions in help, but to no avail.  Anyone got another remedy I could try please?

    My PC repeatedly asks for authorization when opening I-tunes library (wont let me play tunes), have tried ALL the suggestions to remedy authorization but to no avail.  Anyone got any other suggestions I could try please?  I would have thought I-tunes itself should come up with a precise answer to this sort of problem after all this time??

    From the menu bar, select
     ▹ System Preferences... ▹ Network
    Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
    Assuming that you've ruled out those possibilities, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.

  • TS1389 iTunes is repeatedly asking to authorize computer for one song on an album

    I purchased an album on iTunes and one song on the album repeatedly asks me to authorize this computer but every other song on the album plays.  What is wrong with iTunes?  I enter my apple ID and password and it tells me the computer is already authorized.  But when I try to play the song, it asks again to authorize computer.  Over and over and over.  Something is wrong with iTunes.

    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    You might also try deleting the track, then re-downloading it, which should be free.

  • New purchased song repeatedly asks for authorization

    So I try to play a song I just downloaded, and it says, "requires authorization to play this song", so I put in user name and password, but it then says I'm already authorized.   I try again to play the song, and it goes back to, "requires authorization to play this song", and repeats this cycle.

    If you live in a Region that allows re-downloading Music...
    Delete the Song(s) and re-download...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519
    If not... Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I have downloaded a 40 song album from itunes, only 1 song repeatedly asks for Authorisation despite already being authorised??

    i have downloaded a 40 song album from itunes, only 1 song repeatedly asks for Authorisation despite already being authorised??

    O.K I re downloaded the song and deleated the oiginal. Problem solved.

  • TS1389 Itunes is repeatedly asks me to reauthorize, I have followed all of Apple's recommended steps but I still cannot play my music!

    I have hundreds of dollars worth of music in my iTunes, purchased over the years.  I am repeatedly asked to authorize my computer.  I log-in and a window pops up telling me my computer is already authorized.  I have no other authorized devices.  Problem is, when I go to play a song, the whole process starts over again!   Apple is depriving me of music that I've already bought and paid for.  I feel like this is a glitch with the most recent iTunes update because this never happened before.  What can I do??

    Hi
    So just close iTunes and re-open iTunes thats it and that worked for you?
    When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
    Thanks.

  • ITunes 7.7.1 repeatedly asking for authorization

    Something has happened (at some point after upgrading to iTunes 7.7.1) and now every time I try to play any iTunes purchased song it asks me to authorize that song. Over and over and over again. In addition all my purchased songs / TV shows / applications have been removed from my iPod touch.
    This is only my 3rd computer that is authorized. I have followed ALL the steps at
    http://support.apple.com/kb/TS1389?viewlocale=en_US
    including deauthorizing computer, removing the "SC Info" folder, rebooting, and reauthorizing. All to no avail.
    Any ideas?
    David

    I for one don't believe it to be server related. It would be affecting everyone would it not? Secondly, my iMac was working fine even after 7.1.1, until I de-authorized it and re-authorized it that is.
    iTunes is not saying it's not authorized- it's saying it is.
    Also, I can transfer purchased music, but can't hear it on my iPhone, while I can't even play it in iTunes.
    I've got a support e-mail into Apple, we'll see what happens. If it's not resolved promptly, I'm going to push for a full refund on my entire purchased catalogue.

  • Repeatedly Asking for "Authorization" - Windows 8

    I'm using iTunes for Windows v.11.0.1.126 on Windows 8. v 6.2.9200 Build 9200
    When attempting to play certain songs, I am prompted to Authorize This Computer. The prompt that appears has a prior version of my AppleID pre-filled in the AppleID field. Using the current password returns the same prompt. Correcting the AppleID and entering the current password returns the message, "This computer is already authorized. Including this one, you have authorized 3 out of your available 5."
    Then, if I attempt to play the song, it's "rinse and repeat."
    When I pull up the "Authorize This Computer" selection under the "Store" menu, I get the "Authorize This Computer" dialogue box, but with the CORRECT AppleID pre-filled. Entering the current password in the Password gives me the "This computer is already authorized. Including this one, you have authorized 3 out of your available 5."
    What the what?
    p.s. Something else I tried:  Thinking that perhaps I should download this album anew, assuming that a record of my purchase would be contained in my "Account" settings, I went to the iTunes Store, and browsed for the album. It no longer exists! When a selection is removed from the iTunes Store, does it cease to become playable on authorzed iTunes devices?

    The plot thickens.
    I was directed to contact Apple tech support, in the belief that if I can supply the password that I was using on my AOL account at the time I created the outdated AppleID, then AOL Tech Support would be able to provide me with accesss to purchases made using the account.
    It was also suggested that I simply delete all traces of the purchase from my hard drive, and then I would never need to encounter that error message again.
    But, I want to listen to this album, and I paid to purchase it. Why can't I listen to it? You're telling me to just delete it, and forget about it?

  • ITunes 7.1 asks for authorization every single time I synch, other issues

    Ever since updating to iTunes 7.1 I've had the following problems:
    1.) It won't just sync new items when manually manage files is checked off.
    2.) When I add one new file, it now tells me that I have to wipe and re-sync the whole thing instead of just updating the current music/video/etc (I'm actually waiting on it to sync my whole library again after it wiped out everything after adding one video file)
    3.) When I now try to sync the iPod, it asks me to re-authorize all purchased content every single time.
    Are these known issues with the new release of iTunes? Or are these bugs I should report to Apple?
    Any insight from my fellow iPod users is appreciated. Specs are below:
    Custom built PC running XP Pro, Service Pack 2
    AMD Athlon 2800 + XP Processor
    1.75 GB of RAM
    430 GB Total HD space (3 physical drives)
    ATI Radeon X1600 AGP Vid card
    iTunes 7.1 (updated on 13 March 2007)

    it could be that you have reached the limit of 5 pc,s authorized this can happen with reinstalls you can deauthorize your machinethrough the website some where and it should fixs it.
    i had to do this after reloading windows

  • Trying to watch a tv show on Itunes and it ask for authorization

    So, I went ahead and authorized it using my password, and I received the authorization successful message. It said I authorized 1 of 5 computers. At that point, I tried to run the tv show again and I get the exact same message saying it needs to be authorized. I tried this several times. I have done everything that Apple said to do and my computer and softward are all up to date and nothing will fix this. Of course, Apple will not help me with this problem. I hope someone out there can. Thanks in advance!
    Adam

    Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your iPad then try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on ioS 6) and then log back in and see if it then works on it.

  • Itunes 11 repeatedly asking for password

    This seems not to matter if I'm even using iTunes or not.  If the program isn't forcibly quit (it almost never is, since the family uses the AppleTV all day), the password entry window will pop up on the iMac over and over again.  I just had it happen 7 times in 5 minutes and I'm about to lose it.  Any help greatly appreciated.

    one more time.

  • I just purchased my mac, I have two apple IDs and whenever I attempt to authorize my computer, it tells me that I have authorized it already.  When I then try to play the song, it asks for authorization again. Help!!??!?!

    Is there any way to merge my two accounts and/or eliminate the oldest one so that I can access all of my purchased media in one place?  All of my software is up to date. 

    See if there is any insight to your issue in this Support Article...
    http://support.apple.com/kb/TS1389

  • ITunes keeps asking for authorization and won't close

    I have been having trouble with iTunes ever since I upgraded to Mountain Lion.  iTunes will open and repeatedly ask for authorization.  I've tried resetting the authorization, using terminal to do it, deleting folders, etc.  I would like to try and uninstall iTunes, but I cannot get iTunes to close. Not even force quit will cause it to stay closed long enough to delete it and reinstall it.  Then there's the problem where it appears to have lost my library completely...which may be part of this issue or a separate issue.  Considering it started at the same time, I'm guessing it's just another facet of the issue.  I'd love to just reinstall iTunes, but I can't get it to not open and/or close.  I am about ready to throw the MacBook in the garbage, because this is the sort of problems I expect with Windows, not Apple.  Any ideas would be appreciated to save my laptop and sanity.

    here is the fix..it worked for me
    http://support.apple.com/kb/TS5376

  • Repeated requests for authorization after migration to 10.6

    Recently migrated from my old eMac to a new Mini running OS10.6.
    Itunes repeatedly asks for authorization on certain songs - those bought with an old AOL ID back in the day. I enter the ID and PW, then itunes tells me this ID has been changed to an Apple ID. I enter the Apple ID and PW and itunes tells me the computer is authorized. But the old songs still wont play - just repeats the problem over and over again.
    I've deauthorized all the IDs' and reauthorized - no luck.
    I've deleted the SC folder and reauthorized - no luck.
    Thanks for any ideas!

    I did contact support and got the same advice. However - I found the answer!
    When I would attempt to authorize by using my old AOL ID i would get an answer telling me that Apple had created an Apple ID for this old account and asking me to log in using this converted Apple ID account. I would do so, but would leave off the "@aol" ending in the Apple ID field (thinking that it wasn't neccessary since I wasn't logging into AOL). Turns out this is the key - the ID needs to have the complete ending.
    Once I authorized using an Apple ID of "[email protected]" with the correct password everything worked.
    Whew! Three days of screwing around on that one.
    Thanks for everyones suggestions!

  • Asking for authorization

    I just purchased an album on itunes and when trying to play the songs it asks for authorization for each one. When I authorized one of the songs, it acknowledged it as a second computer. Does anyone know why this is happening and how to make itunes recognize that they are already authorized?

    I restarted itunes and now all is fine.

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