TS1389 Keeps asking to authorize

I bought 4 songs, 3 won't play...keeps telling me to authorize, it's already authorized. Tried all 4 suggestions from apple support. Any help? I have never had this problem before... have purchased hundreds of songs in the past. Thank you!

I bought 4 songs, 3 won't play...keeps telling me to authorize, it's already authorized
If only some of the tracks are giving you the authorisation message, that suggests those three tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • Keeps asking to authorize my pc, while it is

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    kind regards
    Message was edited by: tinusbouman

    Have you tried de-authorising your PC then authorising it again

  • Keeps asking to authorize computer

    keeps asking to authorize computer to play a song and still wont play it

    My Problem solved. At some point many years ago a duplicate account was made, same info, same password the only difference was a capital letter in the user ID. The account had not been used in so long that it had been deauthorized by apple. I put in a call to apple iphone support and they contacted itunes and fixed the problem. The funny thing is, itunes support could not find the account I use and have been using the past 6 years. Oh well. Problem solved. Oh I found the duplicate account because someone suggested comparing the songs that would not play and the songs closest to them that would play, study the songs info line by line looking for ANY difference.
    Thanks Katrina for the suggestions, if not I would have never noticed that one capital N that made all the difference.

  • HT1848 i used to download app using my freind ID  nw  i get mine so i try to  sync wiz itunes in lap it ask me to authorize and it already authorized but keep asking to authorize ???? what shall i do ?

    i used to download app using my freind ID  nw  i get mine so i try to  sync wiz itunes in lap it ask me to authorize and it already authorized but keep asking to authorize ???? what shall i do ?

    Any content that your friend downloaded will be tied to their account - so if you want to sync to your computer's iTunes and keep that content then you will need to authorise your friend's account, and you only be able to download updates to their apps via their account. You should delete the apps and buy/download your own copies of them.

  • Unable to sync iPad keep asking to authorize the computer

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    Authorization
    iTunes Store- Authorize or deauthorize your Mac or PC.
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    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

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    It is referring to purchases made using an Apple ID that was set with that email as the Apple ID. Did you simply create a new Apple ID when the old email address was no longer being used? If so, then that old Apple ID is still tied (and will always be tied) to the purchases made with it, and you will have to sign into iTunes with that Apple ID in order to authorize the computer to it.
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  • TS1389 song won't play - keeps asking to authorize computer

    just bought 6 new songs.  only one won't play.  keep asking me to authorize the computer.  all the other songs & previous songs are fine.  how do i get the song to play?

    Click here and follow the instructions.
    (64322)

  • Keeps Asking For Authorization...

    Here's the gist of the problem: I bought a song, but iTunes keeps asking me to authorize my computer and then it says it's already been authorized. It won't let me play the song.
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    The song also is missing all its information (album name, song name, artist, etc.) but it was inside a folder that had the same name as the song. I tried right clicking on the song and selecting "Get Track Names" to see what would happen, and it says: iTunes cannot get CD track names for songs that were not imported using iTunes. To allow iTunes to look for CD track names for this song, import the song again using iTunes."
    Does anyone know what the problem is? Thanks so much in advance!

    I also just played the song all the way through on Quicktime and it's messed up in the end, about 3 minutes in. It sounds like a song on a CD that's scratched.
    Message was edited by: geobirder

  • Itunes keeps asking to authorize one song from an album purchased

    I've seen that many people have posted something similar and I  have tried the various fixes like removing the /users/shared/sc info folder (which didnt exist on my imac) and also deauthorizing and reauthorizing the mac, reload etc etc. But one song in the Coldplay album I purchased doesnt play. The rest are fine. It keeps asking to authorise to play the song when the MAC is already authorised. Anyone have any ideas how I address this? I am sure if Itunes allow me re-dowload this it will be ok but how do you contact them? I should have just downloaded from Amazon, itunes does not make life easy.

    Thanks for your help, appreciated, but I have no proxy, virus protection or such like. Its definitely a song. Its fully downloaded the Coldplay album and the song 'Paradise' just will not play without authorization and when I authorize it says my Mac is already authorized. I then go to play the song and it asks for authorization again. All other songs play without any trouble. The funny thing is I do an automatic download to my IPhone and the song 'Paradise' plays ok on the phone!! Its the best song the album as well!
    Does anyone know how to go about getting ITunes to allow me to download just that song again?
    Should stick to buying CD and then ripping the songs.

  • Itune keep asking to authorize my pc

    i having problem sync my app where my itune keep asking to to authorize my PC which i did.

    Click on STORE at the top deautorize your computer and reauthorise it with your apple id, that should solve the problem.
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  • ITunes keeps asking for authorization and won't close

    I have been having trouble with iTunes ever since I upgraded to Mountain Lion.  iTunes will open and repeatedly ask for authorization.  I've tried resetting the authorization, using terminal to do it, deleting folders, etc.  I would like to try and uninstall iTunes, but I cannot get iTunes to close. Not even force quit will cause it to stay closed long enough to delete it and reinstall it.  Then there's the problem where it appears to have lost my library completely...which may be part of this issue or a separate issue.  Considering it started at the same time, I'm guessing it's just another facet of the issue.  I'd love to just reinstall iTunes, but I can't get it to not open and/or close.  I am about ready to throw the MacBook in the garbage, because this is the sort of problems I expect with Windows, not Apple.  Any ideas would be appreciated to save my laptop and sanity.

    here is the fix..it worked for me
    http://support.apple.com/kb/TS5376

  • HT1386 ITUNES KEEPS ASKING TO AUTHORIZE COMPUTER BY DOING THIS IT THAN SAYS COMPUTER AUTHORIZED ALREADY AND STOPS SYNC SAYING ALREADY AUTHORIZED FOR 5 COMPUTERS BUT THE COMPUTER WAS INSTALLED WITH ITUNES A FEW TIMES BECAUSE IT WAS REINSTALLED WITH WINDOWS

    HI I CANNOTSYNC MY IPHONE TO MY COMPUTER. ITUNES ASKS ME TO AUTHORIZE COMPUTER.
    ONCE THIS IS DONE THE NEXT MESSAGE IS COMPUTER IS AUTHORIZED.SYNC STARTS AND THE NEXT MESSAGE IS THAT
    THE COMPUTER IS ALREADY AUTHORIZED FOR MAX OF 5. THIS COMPUTER HAS IN THE PASS BEEN REPAIRED WITH WINDOWS BEING
    REINSTALLED SO ITUNES WAS ALSO REINSTALLED .WHAT CAN I DO TO RESTORE MY BACKUP FOR MY IPHONE 5S THAT I JUST PURCHASED

    Hey Mohamed Akhtar,
    Thanks for the question. To troubleshoot this issue, you may want to try deauthorizing all computers:
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/HT1420
    To deauthorize all computers associated with your Apple ID
    If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
    1. Click iTunes Store on the left side of iTunes.
    2. If you're not signed in to the store, click the Account button, then enter your account name and password.
    3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
    4. In the Account Information window, click Deauthorize All.
    Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).
    If you continue to have issues, you may want to see the steps in this article:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thanks,
    Matt M.

  • Keeps asking to authorize this computer

    i purchased a song from ITUNES and wont play on macbook air , I have done this several times and have never had an issue. I keep getting prompted to authorize computer but when I enter info I get the reply that this computer is already authorized , Any advise ?

    Thanks Niel but still didnt work , just affecting one song I purdchased 2 days ago , I bought a new song today from my Iphone and it worked perfectly
    This song will play on my iphone but not my Mac ....Very strange any other idea's ?

  • Computer is authorized, but iTunes keeps asking to authorize again

    Our computer got a virus and we had to run recovery. We backed up our music and then reinstalled iTunes. Now whenever we try to play any of our purchased music iTunes says that the computer isn't authorized, so we authorize it. Then it says that it's been successfully authorized, but when we try to play a song it again says the computer isn't authorized and we try again. What do we do?

    The only other 2 things to try are
    1. download a free single of the week and try to play it
    2. get rid of this SC info folder. The entire folder, not just the file.
    http://support.apple.com/kb/TS1389
    If that doesn't do it, contact iTS support using the button at the bottom of this page. Give them a link to this topic. Quite a few folks are having authorizations probloems with v7.7, esp on older tracks.

  • TS1389 Keep Asking Me to Authorized Computer

    I still can't play the music i just bought, it still ask me to authorized the computer. I already try the suggestion from FAQ, but none of them work, please help what else i can do?

    Delete and redownload it if doing so is free in your country.
    (86471)

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