TS1389 My iTunes continuously asks me to authorize my computer, and when I do, "We could not complete your iTunes Store request. An unknown error occurred (-42408)." keeps showing up. Help?

Basically what I said above. It won't authorize no matter what I do! I really need help.

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes

Similar Messages

  • Authorization - 'we could not complete your iTunes store request. an unknown error occured (-42408)

    I was having problems connecting my iPhone 4s to my iTunes, so I was advised to restore my phone as I had everything backed up to my laptop.
    I have restored my phone 3 times now and cannot sync anything to it as i need 'authorization' but whenever I enter my apple ID and password to complete the authorization i get a pop-up saying
    'we could not complete yout iTunes store request. an unknown error occured (-42408) there was an error in the iTunes store. please try again later'
    like I said, I've restored my iphone 3 times now and get this every time and in doing so I have lost everything that was on my phone (that im not worried about) i just want to know how I can authorize my laptop so I can sync music to my iphone.
    I am up to date with the latest itunes and all softward on my phone.

    Doublechecking. In the course of your troubleshooting to date, have you worked through the following document?
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    (If not, perhaps first try the "Remove the SC Info folder" instructions from the document.)

  • We could not complete your itunes store request. an unknown error occurred (-1001)?  plz halp!!

    we could not complete your itunes store request. an unknown error occurred (-1001)? 
    anyone can help me plz.

    Hi there Abozaid,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    -Griff W.

  • HT201209 I have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    I have this same problem. It's like it is not Authorizing this Mac.
    What happens when you try to listen to a preview on the Music Store?
    Mine asks me to authorize again and gives me the error exactly as you said above.
    What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
    Mine lets me authorize sucessfully and shows me my account information.
    I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
    I even tried, to no avail, the tips here...
    http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
    If anybody reads all this and has any new info for us, please take the time to post it here!
    PowerMac G4   Mac OS X (10.4.6)  

  • We could complete your iTunes Store  request An unknown error occurred (-50

    i keep getting this message when tryng to logg in we could complete your iTunes Store request An unknown error occurred (-50).There was an error in the iTunes Store. Please try again later it started on march 10th 2010 what do i do

    I figured it out after having the same error and not being able to find any answers to resolve. I found in the directory "C:\Documents and Settings\"user"\Application Data\Apple Computer\iTunes" (replace "user" with the logged on user name) a file "iTunesPrefs.xml. When I moved this file out of the way (renamed it xxxiTunesPrefs.xml). Then started iTunes again, it asked me to verify all my apps and recreated this file. Then I was able to log into the Apps Store.

  • We could not complete your itunes store request. an unknown error occurred (-1202) what to do??

    yup! i m new to itunes! and now as i installed it, the itunes store opened, wheni went to create a id, then i a page appeared, then when i clicked "continue" to create a apple id it showed "we could not complete your itunes store request. an unknown error occurred (-1202)"

    heloo????

  • We could not complete you iTunes store request. an unknown error occurred

    we could not complete you iTunes store request. an unknown error occurred (2001)
    so i just bought an ipod touch 8GB today... and i wanted to download some free apps from the itunes store but whenever i type in my apple id and PW it comes up with that message. how do i fix it so i can D/l appss.
    helpp someone pleaase

    I've been getting the exact same issue for a while now -- at least a couple of days. I continue to understand even more why folks shy away from The Big Mac, aka Apple Computer. All show, no substance...
    sbuxman

  • Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store (iTunes could not connect to the store. An unknown error occurred (0x80096004))?

    Can somebody help me in finding a solution or an explanation to the problem I am currently experiencing as well as others wherein we cannot connect to the iTunes store. An error message appears and either says "iTunes could not connect to the store. An unknown error occurred (0x80096004). Make sure your network connection is active and try again" or "iTunes could not connect to the store.Make sure your network connection is active and try again." Despite the fact that my network connection is working quite fine, this problem still persists. I can say that my connection is fine because I can surf the internet and furthermore, I used to connect to the iTunes store just before this incident happened which started from April 17, 2014 and persists until today. I tried to solve the problem by following the troubleshoot procedures given in the support section of this site but it really did not solve the problem. I believe that others are experiencing this situation as well very similar to mine when it comes to the time of occurrence as I have read in the discussions in this site. Even though we have different network connections, operating systems and other specifications, we still experience the same problem, so is there really a problem with our computers or is it with the iTunes? And by the way, my computer works under Windows XP. Thanks a lot. God bless.

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
    You should get something similar to this:
    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • HT203200 Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • HT4095 Keep getting a error when trying to play rented movie we could not complete your itunes store request. an unknown error occurred (-42110)

    I downloaded a HD movie for rental and every time i go to play it i get a error saying we could not complete your Itunes store request. a Unknown error occurred (-42110)

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later.

    i am trying to download one app and here is my result (WHY?) this app is just free for today and i have to sownload it.
    "We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later."

    I restarted the computer and this error message did not return.  Anyone else having this issue may want to simply try restarting their computer.

  • TS1363 when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800b0101)."

    when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800B0101)."  this has been happening for a few weeks ive tried downloading the new version of itunes and checked the firewall settings but it still wont let me upgrade apps??

    Thanks jdnjo.  Your fix also worked in Windows 8!

  • I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

    I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

    - Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • We could not complete your itunes store request. an unknown error occurred (0x800b0101)?  plz halp!!

    this problum {we could not complete your itunes store request. an unknown error occurred (0x800b0101) }  and not cerated account same problum?? plz help!!!!

    What version of windows are you running on your computer ?
    If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now.  I think that you can also get into that setting by clicking on the clock on your taskbar.
    I think that Windows 7 is similar

  • TS3221 we could not complete your itunes store request. an unknown error occurred (0x800b0101)

    we could not complete your itunes store request. an unknown error occurred (0x800b0101)
    plz help me all xpat

    What version of windows are you running on your computer ?
    If you are on XP then there are instructions on this page for how to set the date and time on your computer to 'internet time' i.e. go into Start > Control Panel > Date, Time, Language, and Regional Options > Date and Time and ticking 'Automatically synchronize with an Internet time server' and then clicking Update Now.  I think that you can also get into that setting by clicking on the clock on your taskbar.
    I think that Windows 7 is similar

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